Userpilot

SEPTEMBER 22, 2021

Why do you track online engagement for your SaaS app? To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. What are engagement tools?

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Reporting Tools 89

The Product Coalition

DECEMBER 21, 2021

Let’s talk with Stas about how this kind of solution differs from the traditional approach to localization, how to train a machine and achieve high quality, and what disadvantages there are to artificial intelligence. Nitro is an online professional human translation platform for translating small texts within 2–24 hours. Interesting.

Artificial Inteligence 126

Artificial Inteligence Analytic Tools Data Visualization Weak Development Team 126

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. If you haven’t had a chance to read the first one, here’s what we covered: Product tours are a central part of self-serve SaaS onboarding , which need to drive user activation.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Roman Pichler

APRIL 13, 2021

This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. Finally, choose further indicators to assess the health of your product and team.

Feedback Software 244

Feedback Software Data Visualization Analytic Tools Research Software 244

Userpilot

NOVEMBER 17, 2021

It’s hard to argue with WalkMe’s reputation for digital adoption solutions. After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. Impressive?

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Reporting Tools 90

Userpilot

OCTOBER 27, 2021

Choosing a digital adoption platform (DAP) can be tricky. Should you go with big names like WalkMe or Whatfix ? WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. WalkMe provides better user analytics and customer support.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

JUNE 17, 2021

If you’ve ever signed up for a complex SaaS product, there’s a good chance you’ve seen demo content without realizing it. The value of demo content is perhaps most apparent for early-stage SaaS products with few users, or for products where the value is directly correlated with the presence of other users, such as a social network.

Analytic Tools 98

Analytic Tools Demo Customer Communications Data Visualization 98

Userpilot

JANUARY 6, 2022

Looking for user onboarding tools for your SaaS? Tired of reading tons of generic reviews that don’t really help you discover which tool is best for you? Product adoption is critical to the success of a SaaS business because it reduces churn, improves opportunities for customer expansion, and increases user activation.

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Analytic Tools Reporting Tools Data Visualization Software Review 94

Userpilot

JANUARY 31, 2022

The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager. Technical Product Manager. Platform Product Manager. Technical Product Manager. Platform Product Manager. Growth Product Manager.

Research Software 92

Research Software Analytic Tools Feedback Software Product Research 92

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?

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Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 88

ChatGPT Data Visualization Onboarding KPIs Research Software 88

Iteratively Blog

MARCH 15, 2020

Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. 1 The Data Science Roundup by Fishtown Analytics. It’s compiled by Tristan Handy from Fishtown Analytics. They're the creators of hugely popular open source tool DBT. Apache Kafka), distributed systems, and much more. ?

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

JULY 13, 2021

Most SaaS businesses recognize that interactive walkthroughs are a helpful onboarding tool , but few use them correctly. In this article, we’ve put all our insights from building walkthroughs with thousands of SaaS companies in one place. Building a walkthrough using a dedicated tool is much easier than coding it from scratch.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Roman Pichler

APRIL 13, 2021

This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. Finally, choose further indicators to assess the health of your product and team.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Userpilot

FEBRUARY 9, 2022

New user onboarding is the process of educating first-time users into deriving value from your product through contextually triggered in-app onboarding flows. Build your new user onboarding experience flows with Userpilot, a no-code product adoption tool. Say your product is project management software. Let’s begin.

Analytic Tools 88

Analytic Tools Research Software Onboarding KPIs Customer Experience 88

Userpilot

JUNE 4, 2021

Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday. Because we have several years of expertise in user onboarding, product adoption, and UI/UX design, we’ve used all the tools from this list.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

UX Studio

OCTOBER 11, 2022

Communication can start anywhere your company is present: Website, Mobile app, Live Chat, Social Media, Email, and. People fall in love with the experience , not the technology behind it. trillion a year due to experiences that fall short of expectations. Increased positive reviews, and recommendations. Reduced churn.

Customer Experience 83

Customer Experience User Testing Analytic Tools Customer Feedback 83

PMLesson's Ace the PM Interview

JANUARY 11, 2022

Hiring managers at major tech companies want PMs that are intelligent, adaptable, quick on their feet, highly motivated, and capable of working with cross-functional teams. To learn how to answer this question, check out the Answering the Favorite Product Question section of our PM Interview course. Watch answer.

Analytic Tools 52

Analytic Tools Technical Review Feedback Software User Testing 52

PMLesson's Ace the PM Interview

JANUARY 11, 2022

Hiring managers at major tech companies want PMs that are intelligent, adaptable, quick on their feet, highly motivated, and capable of working with cross-functional teams. To learn how to answer this question, check out the Answering the Favorite Product Question section of our PM Interview course. Watch answer.

Analytic Tools 52

Analytic Tools Technical Review Feedback Software User Testing 52

Userpilot

MARCH 26, 2020

If there’s one thing every SaaS company is worrying about now – it’s churn. To translate this metaphor into the churn situation in SaaS – if you tackle churn with discounts, you’re simply undermining the value of your product in the eye of the customer. What happens next? Why should you run product experiments?

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Analytic Tools Research Software Customer Experience Onboarding KPIs 104

Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. But how do you measure it?

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Analytic Tools Feedback Software Research Software Customer Experience 98

PMLesson's Ace the PM Interview

DECEMBER 1, 2021

Product management is one of the fastest-growing jobs in tech today, and that growth doesn't look to be slowing down anytime soon. At the end of the day, being a PM at a major tech company can be one of the most fascinating and fulfilling careers for many people. For this reason, product managers are often called "mini-CEOs."

Technical Review 52

Technical Review Analytic Tools Feedback Software User Testing 52

Userpilot

DECEMBER 10, 2020

A spate of bad reviews can be a serious obstacle to growth, retention and customer acquisition. But for SaaS companies – when it’s handled correctly – negative feedback can also be one of the fastest routes to improving your product, customer service and even marketing. Tools for categorizing and collecting feedback.

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User Testing Feedback Software Customer Feedback Analytic Tools 91

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. Given that data teams can’t be everything to everyone, each department starts grasping at different tools.

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Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

MARCH 3, 2022

Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. Competence in using product analytics tools is a must for product managers, and the recruiters will be looking for them in your resume. Show off your Product Manager (technical) skills.

Data Visualization 89

Data Visualization Analytic Tools Technical Advisors User Testing 89

BrainStation Product Management

OCTOBER 1, 2019

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. Speak to a Learning Advisor.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

PMLesson's Ace the PM Interview

APRIL 6, 2020

As a product marketing manager (PMM), you influence most areas of the organization including product, design, sales, support, and, of course, marketing. The part that makes product marketing management different from other marketing roles is the technical (aka “product”) piece to the equation.

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

Lenny Rachitsky

APRIL 16, 2024

Of course, you need to add new features and business lines over time, but there’s a lot of hate for micro-optimization product work, and I’m here to tell you that this work is important—maybe the most important. For more from Ken, make sure to follow him on LinkedIn.

Onboarding KPIs 79

Onboarding KPIs Customer Experience Analytic Tools Data Visualization 79

Gainsight

JANUARY 17, 2020

From a bigger, strategic roadmap perspective, we get that from our executive business reviews or our insider program. They surface challenges and try to create a solution for the customer. Every week we review data to identify patterns. We’re on a continuous delivery model, so our product team triages this feedback weekly.

User Testing 117

User Testing Customer Feedback Feedback Software Customer Experience 117

BrainStation Product Management

JULY 20, 2018

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion, and beyond. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product.

Technical Review 68

Technical Review User Testing Product Management Product Manager 68

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

Data Visualization 251

Data Visualization Analytic Tools Research Software Product Research 251

Product Talk

APRIL 8, 2020

For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. Want to check out the other posts in this series?

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Product Research User Testing Research Software Data Visualization 265

Modus Create

JULY 7, 2020

In order to fully complete an order from the checkout screen, your system might have to do many things: Verify that the credit card passes the Luhn algorithm check. Verify that the name and address are something you could actually ship to. Remember – latency is the enemy of throughput due to Little’s Law.

Messaging 84

Messaging Analytic Tools Data Visualization User Testing 84

Userpilot

MARCH 14, 2024

Looking for an effective SaaS reporting tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS reporting needs. Looking for a Better Alternative for SaaS Reporting?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Nulab

APRIL 27, 2022

Netflix faced a decision: stay the course with DVD rentals and compete with the likes of Blockbuster… or pivot to something new. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Both started as photo-sharing platforms. Types of pivot strategies.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84