Analytic Tools, Customer Communications, Messaging and Product Manager

15 Amplitude Integrations SaaS Businesses Need in 2024

Userpilot

MAY 15, 2024

To learn about the 15 best integrations that the Amplitude product analytics platform offers its customers! TL;DR Amplitude integrations are connections that allow businesses to sync data between Amplitude and other tools or data sources for cross-platform data collection, management, and analysis.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Reporting Tools

10 Interactive Software Walkthroughs With Examples

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? We handpicked a few of the best SaaS walkthrough examples and explained what made them great. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product.

Feedback Software

Feedback Software Analytic Tools Reporting Tools Customer Communications

Best product marketing software for SaaS

Userpilot

APRIL 21, 2021

Put simply, good product marketing software helps your SaaS solve two fundamental problems: Build a product that users love on the basis of customer feedback Acquire and retain users of that product. But how do you choose good product marketing software? What is product marketing?

Analytic Tools

Analytic Tools Feedback Software Research Software Customer Communications

Webinars

The Product Manager’s Guide to Optimizing DX for Systemic Impact

Understanding User Needs and Satisfying Them

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Leading the Development of Profitable and Sustainable Products

Product Strategy Agility: How to Use Experiments and Options to Create Products Your Customers Love

MORE WEBINARS

Under Armour Offers Lessons on Leveraging In-App Messaging for Risk Management

Revulytics

NOVEMBER 29, 2018

Back in the spring, some 150 million users of Under Armour’s health and fitness app MyFitnessPal were hit with a data breach, with a bad actor (or actors) stealing their user names, email addresses, and passwords. Now, consider the value of in-app messaging as part of a risk management strategy.

Analytic Tools

Analytic Tools Feedback Software Messaging Customer Communications

Product Marketing Resources: Everything You Need To Know in 2022

Userpilot

JUNE 3, 2022

As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry. Best product marketing tools.

Research Software

Research Software Analytic Tools Feedback Software Data Visualization

Tools of the Trade: Recruiting Customer Interview Participants

Product Talk

FEBRUARY 8, 2023

When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.

Research Software

Research Software Feedback Software Analytic Tools Customer Communications

What can Trader Joe’s Teach us About Customer-Centric Product Development?

Mind the Product

NOVEMBER 29, 2018

Know Your Customers’ Problems. It’s product development like that – that seeks out innovative solutions rooted in intimate knowledge of customer’s problems – that has earned Trader Joe’s the reputation as one of the most customer-centric organizations on the planet. Segment Your Audience. Which are most used?

User Testing

User Testing Customer Feedback Analytic Tools Customer Experience

Mobile Customer Response Rates Grew by 20% Last Year: New Data from our 2018 Benchmark Report

Alchemer Mobile

FEBRUARY 21, 2019

They need to be able to understand the analytics behind customer interaction and response rates so they can make data-driven decisions. 20% more customer feedback and a 91% response rate. This means that of the 25% of customers that were reached out to, 91% responded to the interaction. That’s 20% growth year-over-year.

Data Visualization

Data Visualization Reporting Tools User Testing Customer Experience

Best Tools for Customer Engagement in SaaS Products

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. .

Analytic Tools

Analytic Tools Feedback Software Data Visualization Reporting Tools

Customer Centric Culture: Purpose and Profitability?

Usersnap

NOVEMBER 15, 2019

It is placing customers at the core of your business and then building everything around it. It is not simply trying to please customers to make money, but to listen to them and offer solutions to their problems. Examples of Customer Centric Businesses. Slack’s devotion to customer needs helps create superior UX.

User Testing

User Testing Feedback Software Research Software Data Visualization

Team Sport: Adobe’s Approach to In-Product Guides

Gainsight

JANUARY 8, 2021

” Companies with well-built solutions are discovering when they partner with equally good and complementary products; the results are outstanding. That happened when Adobe’s top-performing Product Adoption Team combined efforts using their Audience Manager with Gainsight’s PX solution.

Analytic Tools

Analytic Tools Data Visualization Onboarding KPIs User Testing

Establishing a market-led culture with a Product Management framework

BrainMates

MAY 28, 2019

SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. After hearing Rich Mironov talk about the slippery slope of sales-led companies , they decided to learn about Product Management. customer service, engineering, marketing and sales, etc).

Framework

Framework Data Visualization Marketing Reporting Tools

What is Marketing Resource Management and How it Can Streamline Your Marketing Efforts?

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. What are resource management examples?

Analytic Tools

Analytic Tools Feedback Software Reporting Tools Customer Experience

30 Steps to Mobile App Launch

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software

Feedback Software Analytic Tools Research Software Product Research

HelpScout vs Usetiful vs Userpilot: Which is Best for Your SaaS?

Userpilot

JUNE 27, 2023

Considering HelpScout, Usetiful, and Userpilot for your product growth or digital adoption needs? We understand that choosing the right platform can be challenging, and traditional review sites may not provide sufficient information. Userpilot is a powerful product adoption and user onboarding platform.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Reporting Tools

Whatfix vs HelpScout vs Userpilot: Which is Best for Your SaaS?

Userpilot

JUNE 27, 2023

Choosing the right product growth platform for your SaaS is a real challenge. Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. What is Whatfix best for?

Analytic Tools

Analytic Tools Feedback Software Data Visualization Reporting Tools

What is WalkMe? Features, Pricing, and Alternatives

Userpilot

JULY 31, 2023

Which features does it offer to product teams ? How does it compare to other similar tools? TL;DR WalkMe is a digital adoption platform. SaaS startups can use WalkMe to onboard customers , keep them in the loop about product changes, and provide ongoing support inside the product.

Data Visualization

Data Visualization Embedded Analytics Analytic Tools Feedback Software

The Leading Onboarding Platforms for SaaS in 2021

Userpilot

JUNE 24, 2021

If your SaaS company is starting to see some traction, you’ve probably considered working with an onboarding platform in order to reduce Time To Value (TTV) for your users. That’s right: the key to recurring revenue in the SaaS world is intelligent onboarding. What is an onboarding platform? That’s a good idea.

Analytic Tools

Analytic Tools Customer Communications Onboarding KPIs Data Visualization

Digital Customer Engagement Is Here to Stay: 6 Ways to Embrace It

Userpilot

FEBRUARY 26, 2023

Most SaaS companies know that every touchpoint with users or prospects is a crucial part of the acquisition process. However, not all product marketing teams have mastered the art of digital customer engagement. Conversion rate : The conversion rate is the percentage of leads, traffic, or prospects that become customers.

Feedback Software

Feedback Software Analytic Tools Data Visualization Customer Experience

Pendo vs Help Scout vs Userpilot: Which is Best for Your SaaS?

Userpilot

MAY 18, 2023

Choosing the right product growth platform for your SaaS is a real challenge. Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. Let’s dive straight in!

Analytic Tools

Analytic Tools Feedback Software Data Visualization Reporting Tools

The Product Communication Guide for SaaS Companies

Userpilot

FEBRUARY 9, 2023

What’s product communication? Is it different from product messaging? Why is it important for your product? How can dedicated in-product communication tools help you achieve your product goals? Use segmentation to target specific user personas with relevant messages.

Analytic Tools

Analytic Tools Customer Experience Product Research User Testing

16 Most Common Product Marketing Manager Job Interview Questions And Answers

Userpilot

SEPTEMBER 18, 2021

Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. They'll ask you which popular products have been poorly marketed and which marketing campaign last caught your attention.

Onboarding KPIs

Onboarding KPIs Analytic Tools Research Software Product Marketing

16 Most Common Product Marketing Manager Job Interview Questions And Answers

Userpilot

SEPTEMBER 18, 2021

Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. They'll ask you which popular products have been poorly marketed and which marketing campaign last caught your attention.

Onboarding KPIs

Onboarding KPIs Analytic Tools Research Software Product Marketing

16 Most Common Product Marketing Manager Job Interview Questions And Answers

Userpilot

SEPTEMBER 18, 2021

Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. They'll ask you which popular products have been poorly marketed and which marketing campaign last caught your attention.

Onboarding KPIs

Onboarding KPIs Analytic Tools Research Software Product Marketing

Customer Success and Product Experience – Better Together, Now More Than Ever

Gainsight

MAY 3, 2020

Retention is the highest priority now and preventing churn is existential as evidenced by a survey our CEO conducted of late-stage private cloud companies and publicly-traded SaaS companies. Since ‘retention’ is of paramount importance, great product experience is even more crucial. In-App Guides/Survey. In-App Guides/Survey.

Customer Experience

Customer Experience Analytic Tools Customer Feedback Feedback Software

16 Most Common Product Marketing Manager Job Interview Questions And Answers

Userpilot

SEPTEMBER 18, 2021

Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. They'll ask you which popular products have been poorly marketed and which marketing campaign last caught your attention.

Onboarding KPIs

Onboarding KPIs Analytic Tools Research Software Product Marketing

The Aha! Moment Guide in Product Onboarding

Userpilot

JULY 25, 2019

A lot of successful SaaS companies are using their product’s Aha! moment to drive product adoption. Archimedes had found the solution to something which had troubled him for a while. moment is essentially the SaaS world’s version of “Eureka!”. Facebook is a platform designed for sharing things with friends.

Analytic Tools

Analytic Tools Feedback Software Reporting Tools Customer Communications

Intercom on Product: Understanding your customer is key to good product judgment

Intercom, Inc.

MAY 12, 2020

If you are pressing play on the Intercom on Product podcast, I’m guessing you want to hear about product, so that’s what we’re going to talk about. It is product judgment and why it matters. Why does every designer and every product manager need a really sharp sense of product judgment.

User Testing

User Testing Product Research Customer Experience Customer Feedback

LouAssist vs HelpScout vs Userpilot: Which is Best for Your SaaS?

Userpilot

JUNE 27, 2023

We understand the challenges of selecting the ideal product adoption platform for your SaaS. That’s why we’ve undertaken a comprehensive comparison of these three tools. TL;DR LouAssist is a user-friendly product adoption and onboarding platform. Book a demo to learn more! Try the best one!

Analytic Tools

Analytic Tools Feedback Software Data Visualization Reporting Tools

What to Consider When Selecting a CDP Platform

Indicative

JANUARY 13, 2021

The Customer Data Platform market is no exception. That growth represents thousands of companies making investments in customer data and all the opportunities it can open, all the decisions it can drive, and more. Below, we cover everything you need to know about CDP platforms, including: What a CDP is. What Is Not a CDP?

Analytic Tools

Analytic Tools Research Software Customer Communications Data Visualization

What to Consider When Selecting a CDP Platform

Indicative

JANUARY 13, 2021

The Customer Data Platform market is no exception. That growth represents thousands of companies making investments in customer data and all the opportunities it can open, all the decisions it can drive, and more. Below, we cover everything you need to know about CDP platforms, including: What a CDP is. What Is Not a CDP?

Analytic Tools

Analytic Tools Research Software Customer Communications Data Visualization

Product Management Today

15 Amplitude Integrations SaaS Businesses Need in 2024

10 Interactive Software Walkthroughs With Examples

Webinars

Trending Sources

Best product marketing software for SaaS

Webinars

Under Armour Offers Lessons on Leveraging In-App Messaging for Risk Management

Product Marketing Resources: Everything You Need To Know in 2022

Tools of the Trade: Recruiting Customer Interview Participants

What can Trader Joe’s Teach us About Customer-Centric Product Development?

Mobile Customer Response Rates Grew by 20% Last Year: New Data from our 2018 Benchmark Report

Best Tools for Customer Engagement in SaaS Products

Customer Centric Culture: Purpose and Profitability?

Team Sport: Adobe’s Approach to In-Product Guides

Establishing a market-led culture with a Product Management framework

What is Marketing Resource Management and How it Can Streamline Your Marketing Efforts?

30 Steps to Mobile App Launch

HelpScout vs Usetiful vs Userpilot: Which is Best for Your SaaS?

Whatfix vs HelpScout vs Userpilot: Which is Best for Your SaaS?

What is WalkMe? Features, Pricing, and Alternatives

The Leading Onboarding Platforms for SaaS in 2021

Digital Customer Engagement Is Here to Stay: 6 Ways to Embrace It

Pendo vs Help Scout vs Userpilot: Which is Best for Your SaaS?

The Product Communication Guide for SaaS Companies

16 Most Common Product Marketing Manager Job Interview Questions And Answers

16 Most Common Product Marketing Manager Job Interview Questions And Answers

16 Most Common Product Marketing Manager Job Interview Questions And Answers

Customer Success and Product Experience – Better Together, Now More Than Ever

16 Most Common Product Marketing Manager Job Interview Questions And Answers

The Aha! Moment Guide in Product Onboarding

Intercom on Product: Understanding your customer is key to good product judgment

LouAssist vs HelpScout vs Userpilot: Which is Best for Your SaaS?

What to Consider When Selecting a CDP Platform

What to Consider When Selecting a CDP Platform

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