Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Onboarding KPIs 90

Userpilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. Getting into analytics. That’s how I ended up moving from that job into an analytics job at a tech company in San Francisco.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Revulytics

APRIL 17, 2019

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Most software companies want to know more about how their customers and trial users are engaging with their software. The solution has a name: software usage analytics. The solution has a name: software usage analytics.

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Feedback Software 66

Mind the Product

FEBRUARY 16, 2017

When it comes to successfully implementing a data-informed approach to product analytics, it’s easy to find lists of tips and tactics. Amplitude has taken these best practices from across the industry and collected them in The Product Analytics Playbook. That’s not the only thing to consider when it comes to tooling.

Analytic Tools 121

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 121

Usersnap

JUNE 30, 2022

What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth How is Product-Led Growth The Right Strategy For Your SaaS Business? What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

The Product Coalition

JULY 23, 2019

In the last quarter of 2018, an article on Forbes read out some forecasts about mobile apps usage in India. One statement read as such: App Annie forecasts that by 2022, India will have 37.2 billion downloads a year, a growth rate of 207%?—?which which makes it by far the fastest growing app market in the world.

Analytic Tools 60

Analytic Tools Data Visualization Customer Feedback Customer Experience 60

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Analytics, biz ops, marketing, sales, support, recruiting, finance, HR. All these other people.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Gainsight

FEBRUARY 21, 2020

You’ll learn how to fix each of these mistakes as we guide you through the power of our Produce Experience Platform. Mistake #1: You’re not using in-app engagements. In-app engagements cut through the noise and are incredibly useful for delivering the right information at the right time. The solution? REGISTER NOW.

Customer Experience 89

Customer Experience Data Visualization Feedback Software Analytic Tools 89

Product Management Lessons from the Trenches

JULY 24, 2018

With that said, one framework that we have found effective is distilling your company/product’s business model into discrete variables that can be measured and can help to communicate the business goals and focus everyone on the team on what matters most. That’s where having a clear, well articulated formula can help.

Data Visualization 150

Data Visualization Analytic Tools Customer Experience Download 150

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. It might seem like a time sink at first, but thoroughly researching solutions will save you time in the long run. Gainsight PX is a complete Product Experience Platform.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Indicative

JUNE 1, 2020

The right customer analytics platform can help provide the insights and knowledge necessary to steer this process around data-informed decision-making. Indicative’s customer journey tools help you visualize a variety of conversion paths. It’s critical that you reach audiences with the right message, at the right time. .

Data Visualization 129

Data Visualization User Testing Marketing Customer Feedback 129

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

JULY 23, 2023

So let’s go over the basic concepts first, and then see how you can use these templates to grow your business: TL;DR The Jobs-to-be-done framework is a method for developing products. Get direct product feedback through in-app surveys. What is the jobs-to-be-done framework? Why should you use a jobs-to-be-done template?

Framework 92

Framework Feedback Software User Testing Data Visualization 92

Revulytics

APRIL 30, 2019

You have collected a wealth of runtime intelligence via Revulytics Software Usage Analytics which has helped you unearth some interesting trends about your users. Luckily Revulytics can make this easy for you with its ReachOut in-app messaging technology. What is In-App Messaging / In-App Marketing?

Analytic Tools 59

Analytic Tools Messaging Data Visualization Reporting Tools 59

Userpilot

OCTOBER 8, 2022

Instead, you need a comprehensive customer onboarding framework to give you a sense of structure… and set you and your SaaS up for success. A customer onboarding framework is a structured way of thinking about the set of actions, activities, and tools that go into helping a customer experience value.

Analytic Tools 89

Analytic Tools Onboarding KPIs Feedback Software Framework 89

Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . What Is Gaming Analytics? What in-app or in-game purchases were made?

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Gainsight

JULY 19, 2019

For those of us in B2B SaaS, we often interact with solution admins, internal champions, or decision-makers, not our end users. We know CSMs are on the go and need a customer success solution that they can access anytime, anywhere, so we created the Gainsight Mobile Application.

Analytic Tools 53

Analytic Tools Messaging Customer Experience Data Visualization 53

Mixpanel

AUGUST 3, 2023

How can you support audience tracking with product analytics? What tools can enhance a marketing strategy at scale? They’re also not throwing spaghetti at the proverbial wall to see what sticks; they’re relying on data and marketing analytics. Why does real-time campaign performance matter?

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you support audience tracking with product analytics? What tools can enhance a marketing strategy at scale? Build a strong marketing analytics foundation Sales-led. Table of Contents 1. Revenue-led. Product-led.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you support audience tracking with product analytics? What tools can enhance a marketing strategy at scale? Build a strong marketing analytics foundation Sales-led. Table of Contents 1. Revenue-led. Product-led.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. China is the only region where data analytics is not on this list.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Lenny Rachitsky

MARCH 12, 2024

I’m approaching two years of podcasting (and just crossed 10M downloads!), There are a trillion podcasts, they’re a lot of work, and it’s so dorky to tell people you have a podcast 🤦 But thanks to a nudge from Harry Stebbings , and having a newsletter platform to help kickstart it, I took the leap.

Technical Review 136

Technical Review Analytic Tools Research Software Feedback Software 136

The Product Coalition

JUNE 11, 2019

Mobile app companies across the globe are in the middle of a mobile engagement crisis. While new user acquisition and the number of downloads give you an initial high, what matters in the long term is your apps user retention i.e For finance industry apps, a user retention rate of 25% and more is considered above average.

Feedback Software 75

Feedback Software Analytic Tools User Testing Customer Experience 75

The Product Coalition

NOVEMBER 2, 2018

By Margaret Kelsey, content marketer at Appcues Did you know that you only have 3 days to get people hooked on your mobile app and prevent them from abandoning it altogether? That’s why we distilled the essence of all that we know and created the EMBED framework. What’s the EMBED framework?

Embedded Analytics 60

Embedded Analytics Framework Analytic Tools Feedback Software 60

eG Innovations

AUGUST 3, 2021

Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. 15 What is considered a slow Citrix logon?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Userpilot

SEPTEMBER 1, 2021

ProductLed’s bowling alley framework (developed by Wes Bush in his book Product-Led Growth) is a simple concept to help us understand the mechanisms in our users’ journey that get them to a strike, aka activation. Send messages based on how users are progressing through your product and in-app behavior (always use segmentation).

Analytic Tools 89

Analytic Tools Research Software Data Visualization Customer Experience 89

Amplitude

JUNE 30, 2020

But for the team at Kwit , an app that helps users quit smoking, retention is about more than keeping users coming back. Before implementing customer retention strategies, though, it’s essential for any product team to audit your analytics set up and ensure you have accurate data and a clear view of the customer journey.

User Testing 59

User Testing Customer Experience Customer Feedback Strategy 59

Mixpanel

MAY 3, 2019

Digital Authority Partners helps leading healthcare organizations implement an analytics-driven culture and lends their thoughts on the metrics you should be measuring to better understand engagement on your healthcare app or site. The answer is analytics. Recency and frequency of site and app visits. can all be answered.

Onboarding KPIs 99

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 99

Andrew Chen

MAY 28, 2019

You can follow and message Li on Twitter if you have thoughts about the piece. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. See below for a long-form analysis everything we’ve observed in the podcasting industry.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

The Product Coalition

SEPTEMBER 20, 2020

Download the ’Scrum Anti-Patterns Guide’ for Free Proven Stakeholder Communication Tactics Judging by my experience, the following stakeholder communication tactics have proven useful, if actively pursued from the beginning. Prototypes are built with paper, crayons, pencils, and a prototyping app, for example from InVision.

Data Visualization 111

Data Visualization Technical Review Reporting Tools Software Review 111