The Product Coalition

JANUARY 23, 2022

This is writing code and/or using tools to automate the testing of mobile software?—?either either mobile versions/renderings of websites, or native mobile apps, for example on iOS or Android specific phones/tablets. Testing of mobile apps or websites, however, is complex and challenging. an app or website.

User Testing 188

User Testing Analytic Tools Feedback Software Research Software 188

Folding Burritos

FEBRUARY 22, 2016

What we want is to create a culture where stakeholders come to us with problems, rather than ready-made ideas and solutions (i.e. Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems.

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Analytic Tools Reporting Tools Data Visualization User Testing 322

Userpilot

AUGUST 5, 2023

So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business. A data tracking plan is the framework used and strategies implemented to collect and analyze data for valuable insights. Trigger contextual in-app surveys to gather customer satisfaction data.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

eG Innovations

DECEMBER 16, 2021

Cloud computing service models come in three broad categories: Software as a Service (SaaS). Platform as a Service (PaaS). In a SaaS solution, the service provider manages everything, and you can change some configurations once you sign-up. Examples for SaaS, PaaS and IaaS. Cloud service model.

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Analytic Tools Data Visualization Software Review Customer Experience 59

Revulytics

SEPTEMBER 7, 2017

But even with the cloud’s increasing pervasiveness, on-premise software will not disappear. Talk to any CIO at an enterprise that made a substantial investment in on-premise software vs. SaaS and you’ll gather plenty of anecdotal evidence to that end. But even new enterprise software buyers are investing in on-premise software.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Revulytics

AUGUST 14, 2018

Depending on what you do (product management, software development, etc.), you may call it software usage analytics, runtime intelligence, software business intelligence, or software intelligence (if I missed your favorite please add it in the comments).

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Customer Feedback 66

Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Let’s have a look at them.

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Research Software Analytic Tools Feedback Software Data Visualization 59

Usersnap

NOVEMBER 16, 2021

Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools. Usersnap is an award-winning bug tracking and feedback tool, featured by Inc., Web Developer.

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Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Userpilot

JUNE 1, 2022

When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. Google’s HEART framework is a method that focuses on improving the UX of your product. What is the Google HEART framework? Signals Example.

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Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 104

Department of Product

OCTOBER 12, 2023

Is freemium the most effective monetization model for SaaS businesses? Meanwhile, a new product we came across this week imagines a future where your desktop isn’t a cluttered mess full of screenshots, downloads, folders and other random, disorganised files. Rich Holmes here. Enjoy the rest of your week!

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Analytic Tools Research Software Reporting Tools Data Visualization 52

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. Getting into analytics. That’s how I ended up moving from that job into an analytics job at a tech company in San Francisco.

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Data Visualization Analytic Tools Research Software Reporting Tools 151

Reveal

JULY 21, 2023

Reveal Embedded Analytics If you’ve ever struggled to create new dashboards with similar KPIs, integrations, and layouts but different data sources, this article is for you. Dashboard templates are pre-designed layouts that provide a framework for organizing and presenting data in a visual format. What Are Dashboard Templates?

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Data Visualization Dashboard Analytic Tools Customer Experience 95

Mind the Product

FEBRUARY 16, 2017

When it comes to successfully implementing a data-informed approach to product analytics, it’s easy to find lists of tips and tactics. Amplitude has taken these best practices from across the industry and collected them in The Product Analytics Playbook. That’s not the only thing to consider when it comes to tooling.

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Analytic Tools Data Visualization Onboarding KPIs Feedback Software 127

Usersnap

JUNE 30, 2022

What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth How is Product-Led Growth The Right Strategy For Your SaaS Business? What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

BrainMates

JULY 20, 2021

Do you have the tools to answer these questions today? If not, we at Mixpanel have created a nifty Product Analytics Maturity Self Assessment tool that you can use to quickly benchmark your current maturity. Building product analytics maturity. Collaboration: How accessible and usable the tool is for everyone.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

Revulytics

APRIL 17, 2019

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Most software companies want to know more about how their customers and trial users are engaging with their software. The solution has a name: software usage analytics. The solution has a name: software usage analytics.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 66

Reveal

NOVEMBER 1, 2023

Reveal Embedded Analytics We live in an era where data shapes decisions across industries. Enter DIY Custom Visualizations, a transformative feature we’re thrilled to introduce on our platform. With our innovative addition to the platform, you can now take control of the chart types available within your dashboards.

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Data Visualization Customer Feedback Analytic Tools Reporting Tools 97

Userpilot

APRIL 10, 2021

The larger your SaaS empire becomes, the more likely this is to be the case. Why is Customer Segmentation important for SaaS? It’s an essential concept for SaaS businesses because you can customize primary, secondary, or tertiary onboarding to a segment’s unique needs. A good customer analytics tool helps a lot with this.

Analytic Tools 98

Analytic Tools Customer Experience Research Software User Testing 98

Gainsight

DECEMBER 27, 2019

It used to be that board members didn’t concern themselves with product experience, but now that the entirety of SaaS revolves around product, they’re beginning to take a more hands-on role. With product experience becoming increasingly important, monitoring in-app user movements needs to be a priority.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Amplitude

FEBRUARY 27, 2019

Today, the long-awaited second Product Analytics Playbook: Mastering Engagement is here! Over 20,000 people downloaded our first analytics playbook: Mastering Retention and we’ve been thrilled to hear how it’s helping your teams. Did you know the average app loses almost its entire user base in just three months?

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Analytic Tools Research Software User Testing Product Research 75

Iteratively Blog

MARCH 15, 2020

Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. 1 The Data Science Roundup by Fishtown Analytics. It’s compiled by Tristan Handy from Fishtown Analytics. They're the creators of hugely popular open source tool DBT. Apache Kafka), distributed systems, and much more. ?

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Data Visualization Analytic Tools Research Software Technical Review 101

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Analytics, biz ops, marketing, sales, support, recruiting, finance, HR. All these other people.

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Analytic Tools Research Software User Testing Customer Experience 150

The Product Coalition

JULY 23, 2019

In the last quarter of 2018, an article on Forbes read out some forecasts about mobile apps usage in India. One statement read as such: App Annie forecasts that by 2022, India will have 37.2 billion downloads a year, a growth rate of 207%?—?which which makes it by far the fastest growing app market in the world.

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Analytic Tools Data Visualization Customer Feedback Customer Experience 60

Userzoom

APRIL 17, 2018

How do we build an app for multiple use cases? The tools keep improving, and affordable technology — from basic personalisation to advanced analytics and AI — should help us find the right answers. In terms of visual design, we’ve already polished the popular apps to the moon and back!

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Research Software Feedback Software Analytic Tools User Testing 107

Product Management Lessons from the Trenches

JULY 24, 2018

With that said, one framework that we have found effective is distilling your company/product’s business model into discrete variables that can be measured and can help to communicate the business goals and focus everyone on the team on what matters most. That’s where having a clear, well articulated formula can help.

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Data Visualization Analytic Tools Customer Experience Download 150

Product Management University

MAY 16, 2017

For example, there are thousands of analytics solutions on the market today in every flavor imaginable. If you’re building or selling analytics solutions, your white paper should emphasize the latest market trends, business drivers, statistics, benefits, ROI, etc. White Papers as a Hook. Don’t stop there.

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White Paper Analytic Tools B2B Download 100

Gainsight

SEPTEMBER 1, 2021

The product growth wave is swelling, and it’s poised to slam into SaaS companies of all types. This product-focused approach isn’t just changing how SaaS businesses sell; it’s redefining the way the whole company operates. In the past, many SaaS companies relied on market-led growth or sales-led growth strategies.

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Analytic Tools Feedback Software Product Research User Testing 52

Gainsight

FEBRUARY 21, 2020

You’ll learn how to fix each of these mistakes as we guide you through the power of our Produce Experience Platform. Mistake #1: You’re not using in-app engagements. In-app engagements cut through the noise and are incredibly useful for delivering the right information at the right time. The solution? REGISTER NOW.

Customer Experience 89

Customer Experience Data Visualization Feedback Software Analytic Tools 89

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. It might seem like a time sink at first, but thoroughly researching solutions will save you time in the long run. Gainsight PX is a complete Product Experience Platform.

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Analytic Tools Data Visualization Feedback Software Research Software 45

Mixpanel

NOVEMBER 8, 2022

Good product data, anchored by strong product analytics via a tool like Mixpanel, can offer the hard metrics and insights that validate those signals—all things that investors have come to expect to see before handing over any amount of capital. ” Zach Berger, Technology Investor at Bain Capital. Do people love this thing?

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Data Visualization Startups Analytic Tools Technical Review 88

Good Product Manager

DECEMBER 2, 2015

We’ve been busy at SiriusDecisions with a lot of new research and resources for b-to-b product management leaders and product managers: The ABCs of Product Management Technologies. In my first post for the new SiriusDecisions Marketplace, I cover The ABCs of Product Management Technologies.

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Research Software Analytic Tools Technology Product Management 79

Gainsight

MAY 13, 2020

Interestingly, when you are a leader in a particular space, like Gainsight is in Customer Success technology, the right path consists of multiple important pillars, all connected and working together. Vision and voice of the customer have made us the leader among customer success software vendors. Customer Experience Center.

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Analytic Tools Feedback Software Technical Review Customer Experience 59

Indicative

JUNE 1, 2020

The right customer analytics platform can help provide the insights and knowledge necessary to steer this process around data-informed decision-making. Indicative’s customer journey tools help you visualize a variety of conversion paths. You often only have one chance to make the right first impression. Celebrate first team win.

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