Userpilot

OCTOBER 16, 2023

Like any form of analytics, product marketing analytics is all about capturing key data and optimizing the customer experience using that data. Unlike marketing analytics which focuses on replicating marketing successes, product analytics focuses on improving the product. What is product analytics?

Data Visualization 87

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 87

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. User experience (UX) involves all aspects of user interactions with your product. What is user experience (UX) in SaaS?

Analytic Tools 95

Analytic Tools Research Software Feedback Software Data Visualization 95

The Product Coalition

SEPTEMBER 9, 2022

Over the past decade, the product manager is one role that has become more prominent and defined. The increased demand for product managers revolves around digital transformation and companies adopting a product growth-based thought process. What are the characteristics of a sticky app?

Feedback Software 120

Feedback Software Analytic Tools User Testing Data Visualization 120

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Depending on how many your product has, it may require several hours of interviews and a number of surveys to do each. But it’s an absolutely critical step for any SaaS strategy. SaaS User Persona Example-Userpilot: UX Designer 5.

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Analytic Tools Feedback Software Research Software User Testing 97

Userpilot

DECEMBER 13, 2021

Wondering which product management KPIs help you get better product growth insights ? Among the plethora of responsibilities that SaaS Product Managers have, defining and tracking KPIs probably is the most influential towards guiding future product development. Let’s get started!

Onboarding KPIs 90

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 90

Userpilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. What is a SaaS business model?

Research Software 89

Research Software Feedback Software Analytic Tools Onboarding KPIs 89

Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. Table of Contents.

Feedback Software 97

Feedback Software Research Software Analytic Tools Onboarding KPIs 97

Userpilot

MARCH 18, 2024

In SaaS, a new user activation dashboard can become a massive product analytics tool to understand and optimize the user journey. A new user activation dashboard is an analytical tool designed to monitor and report different activation metrics of new users. Tracking weekly signups with Userpilot.

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Data Visualization Onboarding KPIs Dashboard Customer Experience 81

The Product Coalition

NOVEMBER 9, 2018

Launching a mobile app is only half the battle, because once it’s done, it’s time to dive into the numbers and make sure the app is fully optimized. Product managers are aware of the basic KPI metrics to measure for their mobile app, but there are a handful of underestimated KPI metrics that product managers need to measure as well.

KPI 60

KPI Analytic Tools Data Visualization Customer Experience 60

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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ChatGPT Data Visualization Onboarding KPIs Research Software 83

Usersnap

OCTOBER 6, 2021

User behavior analytics are part of the puzzle for a SaaS company’s success. They unlock the insights, both said and unsaid, by customers, and create better product decisions for customers over time. There’ll be some good examples as well along the way. ?? User behavior analytics in SaaS: why bother anyway?

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Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

OCTOBER 5, 2021

OKRs vs KPIs – the most recent darlings of the SaaS world. I will give you two OKR examples, one real-world and the other business-based: OKR examples. Let's take the above OKR examples again: Real-world example: Objective: Reduce body fat %. Business-based example: Objective: Grow user base.

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Onboarding KPIs Analytic Tools KPI Customer Experience 141

Userpilot

JANUARY 15, 2021

Without product analytics, how do you know how to move the needle with your product growth? If you’re only beginning your adventure with product analytics, looking at all the usage data may seem overwhelming at first glance: Source: Heap. Here are the need-to-know takeaways: What is Product Analytics?

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Data Visualization Analytic Tools Onboarding KPIs Feedback Software 61

Userpilot

MAY 17, 2021

Go ahead and skip directly to the product marketing KPIs list or continue to read if you’re just starting out and looking to understand more about what product marketing is first. What is Product Marketing? What is a Product Marketing KPI metric? Product Marketing KPIs vs Product Marketing OKRs.

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Onboarding KPIs Analytic Tools Feedback Software Product Marketing 91

Userpilot

OCTOBER 3, 2023

Wondering what customer journey KPIs align with your business goals? Customer journey KPIs, alongside product analytics , help product teams understand if they’re meeting their goals. Reviews and ratings to gather testimonials and build advocacy for your product. Book a demo today to see it in action!

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Onboarding KPIs Customer Experience User Testing Customer Feedback 93

The Product Coalition

MARCH 17, 2020

If somebody asks what’s the job of a product manager, the only correct answer is?—?pretty In traditional businesses, the product manager’s role is spread evenly across several departments or individuals. This requires product managers to maintain a well-organized, streamlined process of product development.

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. User acquisition cohorts consist of customers who signed up for the product or purchased a subscription within the same time period, for example, a week. For example, acquisition cohorts or users who engaged/didn’t engage with a feature.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

The Product Bistro

JANUARY 3, 2017

From the simple: an app on your smartphone to approve purchase requisitions, to the complex: integration of the CRM, the Marketing systems, and the ERP system to provide deep insight into the function and flow of business, and much more were realized every day. Business model shift.

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Reporting Tools Analytic Tools Research Software Customer Experience 247

Userpilot

DECEMBER 21, 2022

How relevant is it to SaaS product management ? We also look at how to carry out the RFM analysis and some SaaS-specific examples. RFM analysis is a user segmentation tool used in sales and marketing for targeted customer engagement. This is on a scale, for example, 1-3. What is RFM analysis?

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 88

The Product Coalition

AUGUST 26, 2022

The greatest superpower for product managers. We have to simplify systems to make business decisions. But that simplicity increases the risk of making costly mistakes for a manager. The problem Decomposition is a classic approach to simplifying systems. how hard is that? But the devil is in the details.

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Analytic Tools Research Software KPI Data Visualization 120

Userpilot

JANUARY 16, 2023

Driving feature adoption is a crucial, yet exceedingly challenging, part of running a SaaS company. In this article, we’re going to walk you through the most basic usage metrics that can help you track adoption over time, the stages at which users adopt your product, and how to drive feature adoption in the coming months!

Onboarding KPIs 83

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 83

Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. While it’s helpful to be aware of the indicators that may be commonly used for the type of product you manage, it would be a mistake to blindly adopt them. Less is More.

Feedback Software 247

Feedback Software Data Visualization Analytic Tools Research Software 247

The Product Coalition

JUNE 9, 2022

Are you a part of a mobile app team? Especially after we walk you through one of the most confusing topics for mobile app teams: What mobile app metrics should different team members track in their daily jobs? Mobile app metrics to track for Product Manager In the mobile industry, the product manager plays a significant role.

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Onboarding KPIs Analytic Tools Data Visualization Customer Experience 78

Userpilot

SEPTEMBER 2, 2020

What are the best tools for user activation and feature adoption? Which tools do you guys use for user retention? What tools should I use to boost my feature engagement? We get these questions *a lot* in our Product Growth and Retention group (go check it out, BTW.!), Product Growth Tools: Activation.

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 54

Mixpanel

OCTOBER 17, 2022

We spoke to two leaders at growing digital companies about how integrating data-informed practices into their operations, including mature product analytics with a platform like Mixpanel, can lead to success. Using product analytics to power smart, lean growth at Immobiliare. Putting product analytics into action.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a product manager responsible for your company’s new “business messaging and collaboration” product. How do you define retention for this product? This quarter, you’re tasked with improving user retention in the first 7 days, by 15%. A lofty goal!

Data Visualization 119

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 119

The Product Coalition

MAY 2, 2023

Product leader Siddharth Arora explains characteristics between Goals, Metrics, KPIs, and OKRs. Examples included. By Tremis Skeete , for Product Coalition A product manager’s success is arguably due to their keen focus on measuring the performance of their product(s).

Definition 117

Definition Customer Experience Analytic Tools Data Visualization 117

The Product Coalition

FEBRUARY 5, 2019

The mobile app industry is a fast-paced world, and the state of mobile in 2019 shows no signs of slowing down. If you’re going to keep up with the rapid changes and challenges, you need to know what’s going on in your app at all times. That’s what real-time analytics tools can provide. What is real-time analytics?

Data Visualization 60

Data Visualization Analytic Tools Customer Feedback Customer Experience 60

Userpilot

NOVEMBER 11, 2020

DAUs/MAUs – Flow Analytics – Pirate Metrics – Time To First Value – Usage Analytics. By recording the user’s name as an Account Attribute, for example, it is possible to deliver a more personalized experience. This is your app’s top-level navigation and tool bar. Measurement Terminology.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. While it’s helpful to be aware of the indicators that may be commonly used for the type of product you manage, it would be a mistake to blindly adopt them. Less is More.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Hear me out: In my role, I’m tasked with working stride-for-stride with the product teams across our large company to arm them with the data insights needed to improve their products. The same concept works in reverse.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Hear me out: In my role, I’m tasked with working stride-for-stride with the product teams across our large company to arm them with the data insights needed to improve their products. The same concept works in reverse.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Mixpanel

JANUARY 19, 2021

How do you define retention for this product? Let’s unpack retention analysis for product managers, from high-level goals (what to prioritize) to actionable tips for retention analysis (how to segment retention data) in Mixpanel. You need more data: What’s the baseline for improvement? Prioritizing retention. Adjust settings.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 52

Userpilot

JUNE 25, 2021

Do you want to build an efficient SaaS Product Marketing strategy, but are not sure where to start? There is so much involved in creating a great strategy, from target audiences to KPIs to customer journeys, but Userpilot is here to help. Product marketing strategy: Referral stage tactics. Key Takeaways. Focus groups.

Research Software 57

Research Software Analytic Tools Feedback Software Onboarding KPIs 57

Mixpanel

MAY 27, 2021

When identifying your key performance indicators (KPIs), it’s crucial to tailor the exact definition to your business. For example, what does it mean to be “active” in your product? Summary KPIs vs. Growth KPIs. The most successful companies set themselves apart by how sophisticated they are in defining their KPIs.

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Data Visualization KPI Customer Experience Analytic Tools 140

The Product Coalition

FEBRUARY 27, 2023

Written by Michael Agombar Many times, we see a client’s data collection methods to be lacking, in which case we create analytic tracking plans. Luckily for us, our client, Champion , the iconic retail brand, had analytics that were incredibly strong. When we jump into analytics, we have a few goals.

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Data Visualization Customer Feedback Customer Experience Analytic Tools 127