The Product Guy

FEBRUARY 2, 2017

Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Mixpanel

MARCH 30, 2020

Meanwhile, if you’re looking to start or advance your career in product management, check out AWIP’s job board. Build a mobile app. Spotify’s mission is to give millions of artists a platform that reaches billions of fans. Let’s dive in. Want to add users? Want to know what you should consider when going mobile? Jenny Wolochow.

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116

Userpilot

MARCH 8, 2022

She's an expert in Product Management, User Interviews & Testing, Prototyping, Data Analytics, Product Marketing, Ecommerce, Self Service, Advertising, Sales, Event Management, Market Research, and Account Management. Susan’s largest contributions to the Product Management field.

Technical Advisors 108

Technical Advisors Product Research Analytic Tools User Testing 108

Mind the Product

FEBRUARY 20, 2019

He has a storied career across enterprise and consumer products, and has been a product manager since the pre-internet era in the early 90s. Teresa is a product discovery coach who helps teams adopt user-centered, hypothesis-driven product development practices. See you in July!

Research Software 97

Research Software Analytic Tools User Testing Artificial Inteligence 97

Mixpanel

NOVEMBER 8, 2022

VCs look for signals that you have the right product, in the right market, at the right time, with the right team at the helm. Some of the key takeaways from these conversations: It’s never too early to start using product analytics to learn (and be able to show) how people love to use your product.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

bpma ProductHub

APRIL 10, 2017

Here were some specific recommendations from our group on creating a focused roadmap: Focus on goals rather than features : Your roadmap should show goals and the user problems you are trying to solve, rather than the exact solution you are going to pursue. Garima Painuly is a B2B SaaS Product Manager at PowerAdvocate in downtown Boston.

Roadmap 150

Roadmap Customer Feedback Feedback Software Data Visualization 150

Alchemer Mobile

OCTOBER 9, 2018

Panelists included: Daniel McCone, Digital Marketing & Innovation Manager at Dunkin’ Brands. Katie van Zyl, Director of Product Management at GoDaddy. Christopher An-Traumer, Product Manager at Premera Blue Cross. Ashley Ettwein, Director of Product Marketing at ADT. Looks like we’re good.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

The Product Coalition

JUNE 1, 2020

As product people, it’s our bread and butter. We’ve previously discussed Product Data Management , and taken a look at some of the best data visualization platforms for PMs. You don’t need to be a data scientist to be a product manager. We love talking about data. Some people are naturally more data-centric than others.

Data Visualization 78

Data Visualization User Testing Product Management Product Manager 78

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Mironov Consulting

JANUARY 17, 2019

Bare metal startups don’t have a product management team, just as they don’t have a sales/marketing organization or support group or a business analytics squad. As CEOs, we don’t have the time or tools or expertise to consistently mix this in with our executive responsibilities. First, some context.

User Testing 97

User Testing Customer Feedback Customer Experience CTO Coach 97

The Product Coalition

JUNE 22, 2019

Some product domains are naturally less agile: enterprise software (especially on-premise but not only there), anything involving hardware, heavily regulated domains and more traditional ones like finance, insurance, transportation, healthcare, national security, public sector, and the list goes on. So what can you still do?

Agile 60

Agile User Testing Customer Experience Customer Feedback 60

Intercom, Inc.

MAY 22, 2019

Deepa Subramanian (a graduate of Harvard Law School and a veteran of Salesforce) set out to improve businesses’ understanding of the customer voice by co-founding Wootric , a platform that offers a range of feedback collection and analysis tools to help teams gain deeper, more relevant insights into their users’ desires and complaints.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

Userpilot

AUGUST 29, 2022

Read along to learn what customer training means, the best practices, and the tools you need to succeed. Customer training is the process of educating your customers on successfully using your product and achieving their goals with it. Don’t use text alone for your in-app tutorials or knowledge base content.

Analytic Tools 80

Analytic Tools Feedback Software Customer Experience User Testing 80

Business of Software Conference

OCTOBER 11, 2023

For example: a statement such as “Our company makes a cheap product with few features and great support” Pair with opposites and identify choices that companies make Act like a lawyer: make a great case for the opposition Extract choices: refine these choices into intelligent decisions that could have been made Identify attributes — there are no strengths (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

DECEMBER 3, 2020

What a knowledge base can do for SaaS products. A knowledge base is a structured set of resources that SaaS users can access in-app, geared towards helping them get the most out of the product. At Userpilot, our in-app Knowledge Base (created in Userpilot as well!) Focus on key activation points.

Feedback Software 61

Feedback Software Analytic Tools Customer Experience User Testing 61

Intercom, Inc.

OCTOBER 29, 2019

For example, our Sales team is now able to give segmented customer feedback to our product leaders to influence our roadmap. For example, our Analytics team might find that one customer segment tends to use our product weekly, while another just monthly. Understanding our most and least engaged customers at a granular level.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Mironov Consulting

MAY 18, 2024

  “At a previous company, organizing development by industry resulted in a manufacturing version of our API and a banking version of our API and a healthcare version of our API and 6 others.    More to maintain, lost leverage, unhappy teams, plummeting productivity.    Thoughts?”

Technical Advisors 65

Technical Advisors Technical Review Weak Development Team Product Research 65

Revulytics

DECEMBER 16, 2019

The product management community typically represents above 75 percent of the attendee pool at MTP. Other attendees tend to be from business analytics, UX & design, development & engineering, and project management departments. The majority of the attendees are from business and enterprise software/SaaS, consumer and web.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Userpilot

JULY 6, 2023

If you’re on this page, chances are you’re looking for the best SurveyMonkey alternatives for product managers, HR leaders, or even healthcare professionals. You know there’s no one-size-fits-all solution. So you need to find the tool that works for your unique goals and needs. The product offers too little for its price.

Data Visualization 85

Data Visualization Embedded Analytics Analytic Tools Feedback Software 85

Mixpanel

MAY 3, 2019

Digital Authority Partners helps leading healthcare organizations implement an analytics-driven culture and lends their thoughts on the metrics you should be measuring to better understand engagement on your healthcare app or site. The answer is analytics. Recency and frequency of site and app visits.

Onboarding KPIs 99

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 99