Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

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Userpilot

MAY 17, 2021

Are you tracking the right Product Marketing KPIs? With so many product growth insights available to every product marketer, it’s sometimes hard to understand which metrics are relevant and which you should be tracking to measure the success of your product marketing. What is Product Marketing?

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Onboarding KPIs Analytic Tools Feedback Software Product Marketing 98

The Product Coalition

JULY 13, 2020

In order to be data-driven, one has to carefully consider the product analytics tools he is using. However, there are so many vendors on the market that it can easy to lose track of which tools are worth consideration. What is a Product Analytics Tool? What is a Product Analytics Tool?

Data Visualization 78

Data Visualization Analytic Tools Research Software Feedback Software 78

Pragmatic Marketing

MAY 7, 2019

Modern marketers have exposure to a full range of promotional platforms, and new ones are cropping up every other day. Moreover, marketing teams can easily identify and assess different channels and tactics thanks to modern marketing-monitoring tools, like SERP Tracker. Why do you need marketing KPIs?

KPI 70

KPI Data Visualization Marketing Analytic Tools 70

Pragmatic Marketing

MAY 7, 2019

Modern marketers have exposure to a full range of promotional platforms, and new ones are cropping up every other day. Moreover, marketing teams can easily identify and assess different channels and tactics thanks to modern marketing-monitoring tools. Why do you need marketing KPIs?

KPI 70

KPI Data Visualization Marketing Analytic Tools 70

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? But it’s an absolutely critical step for any SaaS strategy. Benefits of user personas B2B SaaS User Persona Examples B2B SaaS Examples with Multiple User Personas – Userpilot, ActiveCampaign, Kontentino 1. Source UXPressia.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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Userpilot

OCTOBER 5, 2021

OKRs vs KPIs – the most recent darlings of the SaaS world. Initiative: Optimize in-app onboarding. The plan here in order to grow our user base is to optimize in-app onboarding in order to reach that 25% by the end of Q4. What are KPIs? KPI: Run 2k every week. Initiative: Optimize in-app onboarding.

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Onboarding KPIs Analytic Tools KPI Customer Experience 145

Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. What is a SaaS product growth strategy?

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. Finally, use an analytics tool to generate the cohort analysis reports. Unlike Heap and Google Analytics , Userpilot offers teams tools to act on the insights from their cohort analyses. Check Userpilot analytics !

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

Userpilot

MARCH 18, 2024

In SaaS, a new user activation dashboard can become a massive product analytics tool to understand and optimize the user journey. A new user activation dashboard is an analytical tool designed to monitor and report different activation metrics of new users. Tracking new sign ups with Userpilot.

Data Visualization 105

Data Visualization Onboarding KPIs Dashboard Customer Experience 105

The Product Bistro

JANUARY 3, 2017

Digital Transformation, it’s all the rage, and doing a simple Google search yields a plethora of hits, from training to consultants, to the big market research companies, all weighing in. With many of the new offerings like Zenefits for HR and Benefits, Salesforce for CRM, Marketo for Marketing automation, and on and on.

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Reporting Tools Analytic Tools Research Software Customer Experience 247

Userpilot

DECEMBER 21, 2022

How relevant is it to SaaS product management ? We also look at how to carry out the RFM analysis and some SaaS-specific examples. RFM analysis is a user segmentation tool used in sales and marketing for targeted customer engagement. What is RFM analysis? Great, let’s get right to it! Book the demo!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

JUNE 28, 2022

Are you wondering what customer experience KPIs and metrics you should track? Choosing the right KPIs can make all the difference when it comes to retaining your customers in the SaaS business. There are lots of tools in the market to measure and improve your customer experience. What is customer experience?

Customer Experience 52

Customer Experience Feedback Software Analytic Tools Onboarding KPIs 52

Birst BI

DECEMBER 18, 2018

According to Gartner, more than 3,000 CIOs ranked Business Intelligence (BI) and Analytics as the top differentiating technology for their organizations. If BI and Analytics is such a game-changer, then why is the average adoption rate in organizations only 32%? But the industry is undergoing a fundamental transformation.

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Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. While it’s helpful to be aware of the indicators that may be commonly used for the type of product you manage, it would be a mistake to blindly adopt them. Step 3: Add Health Indicators.

Feedback Software 244

Feedback Software Data Visualization Analytic Tools Research Software 244

The Product Coalition

JUNE 9, 2022

Are you a part of a mobile app team? Especially after we walk you through one of the most confusing topics for mobile app teams: What mobile app metrics should different team members track in their daily jobs? Mobile app metrics to track for Product Manager In the mobile industry, the product manager plays a significant role.

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Onboarding KPIs Analytic Tools Data Visualization Customer Experience 78

Userpilot

NOVEMBER 19, 2022

Having trouble deciding which customer service KPI to use? There are some vanity metrics among the KPIs for customer service. So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. What are customer service KPIs? Net Promoter Score.

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Onboarding KPIs Data Visualization Reporting Tools Customer Experience 98

Mixpanel

OCTOBER 17, 2022

We spoke to two leaders at growing digital companies about how integrating data-informed practices into their operations, including mature product analytics with a platform like Mixpanel, can lead to success. Using product analytics to power smart, lean growth at Immobiliare. Putting product analytics into action.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a product manager responsible for your company’s new “business messaging and collaboration” product. That means you can invest in growth more aggressively, grow faster than your competition, and seize the market. A lofty goal! How do you define retention for this product?

Data Visualization 119

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 119

Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. While it’s helpful to be aware of the indicators that may be commonly used for the type of product you manage, it would be a mistake to blindly adopt them. Step 3: Add Health Indicators.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Userpilot

JANUARY 15, 2024

With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. TL;DR A SaaS dashboard can be used to track important metrics and key performance indicators. Your custom SaaS dashboard should provide actionable data and be as automated as possible.

Data Visualization 105

Data Visualization Onboarding KPIs KPI Dashboard 105

The Product Coalition

FEBRUARY 27, 2023

Written by Michael Agombar Many times, we see a client’s data collection methods to be lacking, in which case we create analytic tracking plans. Luckily for us, our client, Champion , the iconic retail brand, had analytics that were incredibly strong. When we jump into analytics, we have a few goals.

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Data Visualization Customer Feedback Customer Experience Analytic Tools 127

Mixpanel

MAY 27, 2021

With the right Growth KPI in place for active usage, you make a tangible impact on the business when you improve the number. Making that a Growth KPI would have shown a dip in your operation fairly early on, signaling a need for some changes. Step one is to define the Growth KPI in your analytics tool.

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Data Visualization KPI Customer Experience Analytic Tools 140

Mixpanel

JANUARY 19, 2021

Let’s unpack retention analysis for product managers, from high-level goals (what to prioritize) to actionable tips for retention analysis (how to segment retention data) in Mixpanel. That means you can invest in growth more aggressively, grow faster than your competition, and seize the market. Prioritizing retention. Adjust settings.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 52

Amplitude

JANUARY 29, 2021

For Amplitude, that meant diving deep into our customers’ challenges, and innovating across all aspects of our platform to become the complete, best-in-class solution for product analytics. . Product Analytics: Prove the Impact of Digital Products and Automate Key Insights.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Government 52

Amplitude

JANUARY 26, 2021

Our Chick-fil-A One app is our loyalty app that allows customers to order ahead, earn points, and redeem those points for food rewards. Not only is the purchase funnel a key KPI, but we also monitor how customers pick up their order (e.g. Why did users forget to scan when they used the app?

Data Visualization 59

Data Visualization Analytic Tools Research Software Customer Experience 59

Gainsight

JUNE 17, 2022

Like customer success, product-led growth strategies were born out of a need to optimize SaaS companies. According to Forrester research , product-led growth companies have sparked more than $208 billion in market value so far. Since January 2020, PLG companies have outperformed standard SaaS growth by 2x.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Research Software 52

Indicative

JULY 24, 2019

This is the second installment of Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey using Indicative! Consider these posts your crash course in answering fundamental marketing and product questions in Indicative. Conversion rate to “Subscribe” Indicative Tool.

Data Visualization 61

Data Visualization Analytic Tools KPI User Testing 61

The Product Coalition

JULY 1, 2019

Your team, manager and stakeholders would benefit it from it too, as would you. In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are They therefore pick just one KPI that is most reflective of the company’s current business objective.

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KPI Data Visualization Workshop Analytic Tools 92

Amplitude

APRIL 9, 2019

In order to better understand users—their wants and their unique problems that need proactive solutions—it’s crucial to involve data in every step of the product-development process. Her career in digital product and strategy has taught her that products only succeed when they offer solutions that users actually need.

Data Visualization 61

Data Visualization Analytic Tools Feedback Software Reporting Tools 61

Indicative

JULY 24, 2019

This is Part 4 of 5 in Indicative’s Behavioral Analytics 101 series, where we show you how to analyze your customer journey on our platform. A customer journey is the sum of actions and experiences the customer goes through when interacting with your company’s site or app. Business Question. Indicative Too.

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Analytic Tools Data Visualization User Testing Customer Experience 40

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. Analytics features.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

JULY 8, 2020

It’s time to stop passively observing your analytics and start engaging your users. Whether you’re a Product Owner, VP, manager, or UX designer building better products is the #1 responsibility that lies in your hands. The data you can use in your daily job is either operational (analytics) or experiential (feedback).

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Feedback Software Data Visualization Customer Feedback User Testing 82

Indicative

JULY 24, 2019

Welcome to Indicative’s Behavioral Analytics 101 blog series! Consider these posts your crash course in answering fundamental marketing and product questions in Indicative. You can find them in Indicative, in the left navigation under Bookmarks, in the Behavioral Analytics 101 folder. . Indicative Tool. Today’s Goal.

Data Visualization 61

Data Visualization Analytic Tools User Testing Customer Experience 61

ProductPlan

FEBRUARY 15, 2022

This supporting function enables the success of the product management team. Generally, organizations develop product operations roles as needed to offload non-core tasks from product managers. The goals are to increase the efficiency, effectiveness, and value-add of product management.

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