Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 26, 2023

Looking to use Mixpanel Analytics for collecting product growth insights ? Mixpanel Analytics helps you collect and analyze data to gain valuable insights into your product’s growth. Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Software Review 88

Userpilot

MAY 27, 2024

Deliver ongoing training : Engage users with educational content like webinars and tutorials. Inform customers about product enhancements : Use targeted in-app notifications to announce new features. Leverage product data to offer proactive support : Analyze customer data to provide anticipatory assistance.

Feedback Software 91

Feedback Software Analytic Tools User Testing Customer Feedback 91

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 74

Revulytics

SEPTEMBER 7, 2017

But even with the cloud’s increasing pervasiveness, on-premise software will not disappear. Talk to any CIO at an enterprise that made a substantial investment in on-premise software vs. SaaS and you’ll gather plenty of anecdotal evidence to that end. But even new enterprise software buyers are investing in on-premise software.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. It’s near-impossible to code your own onboarding without a vast amount of time and money, so you need special onboarding software. ” The “Aha Moment” in SaaS new user onboarding. What is user onboarding?

Analytic Tools 82

Analytic Tools Onboarding KPIs Customer Experience User Testing 82

Userpilot

OCTOBER 29, 2023

We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! TL;DR Willingness to pay (WTP) is the maximum amount that customers are ready to pay for a product, while willingness to accept (WTA) is the minimum amount that would satisfy a seller.

Research Software 92

Research Software Feedback Software Analytic Tools User Testing 92

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include?

Analytic Tools 90

Analytic Tools Data Visualization Research Software Feedback Software 90

Userpilot

SEPTEMBER 12, 2022

Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. Referral stage: Customers review your product and recommend it through word-of-mouth. You can use these tools to track customer touchpoints in the app. In short — AARRR.

Analytic Tools 91

Analytic Tools Feedback Software User Testing Customer Experience 91

Userpilot

MARCH 25, 2022

Looking for inspiration to design a great in-app survey? We’ve compiled the best in-app survey design practices from Asana, LinkedIn, Slack, and more, which gently prompt users to provide feedback. Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction.

Feedback Software 84

Feedback Software Analytic Tools Data Visualization Product Research 84

Userpilot

NOVEMBER 30, 2023

How do product managers identify market gaps? Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. As such, product gaps are opportunities for SaaS products to improve and grow.

User Testing 88

User Testing Data Visualization Feedback Software Research Software 88

Userpilot

FEBRUARY 25, 2024

Looking for an effective digital adoption tool and wondering if GainsightPX is the best option for your SaaS company? TL;DR GainsightPX is a good choice for digital adoption and it comes with features such as tooltips, feature tags, interactive walkthroughs, and in-app announcements. to achieve their goals.

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Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Post-signup: User Analytics : Hotjar , Heap.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 75

ProductPlan

FEBRUARY 9, 2024

Sticking to inflexible annual planning cycles can introduce significant challenges in the era of rapid technological advancements. The static nature of traditional product planning cycles fails to consider quickly-improving technologies and unforeseen changes in the market. This step is essential for product management leaders.

Data Visualization 99

Data Visualization Customer Feedback Feedback Software Analytic Tools 99

Userpilot

OCTOBER 19, 2021

Said every product manager and product marketing manager currently working in SaaS ever ??????! The super-short answer is: Find the best customer retention software that helps you build user engagement and combat churn ; and. Best customer retention software tool for tracking analytics: Heap or Mixpanel.

Feedback Software 83

Feedback Software Analytic Tools User Testing Customer Experience 83

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. Regularly gather customer feedback, for example, via in-app surveys , to enhance their experience and retain them.

Analytic Tools 81

Analytic Tools Data Visualization Research Software Onboarding KPIs 81

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Most recommended customer feedback software.

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Feedback Software User Testing Customer Feedback Data Visualization 119

Mixpanel

AUGUST 3, 2023

How can you support audience tracking with product analytics? What tools can enhance a marketing strategy at scale? They’re also not throwing spaghetti at the proverbial wall to see what sticks; they’re relying on data and marketing analytics. Why does real-time campaign performance matter?

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Alchemer Mobile

FEBRUARY 21, 2019

They need to be able to understand the analytics behind customer interaction and response rates so they can make data-driven decisions. Looking at individual systems, the response rate is 94% on iOS and 88% on Android. Only apps with 10,000+ active users over the entire year were considered. That’s 20% growth year-over-year.

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Data Visualization Reporting Tools User Testing Customer Experience 204

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you support audience tracking with product analytics? What tools can enhance a marketing strategy at scale? Build a strong marketing analytics foundation Sales-led. Product-led. Table of Contents 1.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? It’s because of something called product-led growth (or product growth for short.). They use their product as the selling point. They promote their products, right? So what does being product-led mean in action?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Gainsight

MAY 27, 2020

You may know Gainsight PX as our Product Experience Platform. Thousands of users rely on Gainsight PX to understand user behavior, drive product adoption, and collect user feedback. We take user experience seriously and use our Trust framework to guide our own in-app strategy. Engagement.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Gainsight

JANUARY 6, 2023

As the business world prepares to weather this year’s economic headwinds, savvy SaaS organizations are doing more than battening down the hatches. They’re investing in product experience (PX) and product-led growth (PLG) strategies to efficiently chart a path to durable growth—and smooth sailing when market conditions improve.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you support audience tracking with product analytics? What tools can enhance a marketing strategy at scale? Build a strong marketing analytics foundation Sales-led. Product-led. Table of Contents 1.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

Product Talk

NOVEMBER 15, 2023

Interviewing customers , building opportunity solution trees , running assumption tests —these are all activities that take your attention away from delivery. Tweet This Still, in our Product Talk courses and webinars, we often hear the complaint that teams don’t have time for discovery. It’s true that discovery takes time.

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Product Research Customer Experience Data Visualization User Testing 230

The Product HQ

APRIL 20, 2024

Becoming a director of product requires years of experience managing products and working with other product managers. That gives you the experience and expertise to get to the next level, where you start managing other product managers. Then you’ve come to the right place.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Revulytics

JUNE 14, 2017

When I was a product manager, I encountered a scenario that is probably familiar to my fellow PMs here. One of our products had so much killer functionality, it could basically do the equivalent of launching rockets for network security. Usage analytics helps prioritize items across the development cycle.

Data Visualization 70

Data Visualization Analytic Tools Customer Feedback Feedback Software 70

The Product HQ

MAY 10, 2024

Do you want to become a data product manager? Big data analytics is a growing global market expected to reach $550 billion by 2028. With more digital and data-driven products, the demand for traditional product managers is now shifting from sales teams to data product managers.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

BrainStation Product Management

FEBRUARY 28, 2019

Product Managers have the enviable job of taking a product from its roots as an idea and steering its lifecycle through launch and beyond. Often referred to as “mini-CEOs” of a product, these specialists must possess a wide variety of skills and competencies to propel a product to success.

Technical Advisors 70

Technical Advisors Reporting Tools Analytic Tools Product Research 70

Userpilot

MAY 3, 2022

Do you wonder why users are not engaging well with your app? You’re probably making some of the common product engagement mistakes that PMs make. This article goes over the most common mistakes when it comes to driving product engagement and provides ways to avoid them. Mistake #5: Using too many in-app engagement prompts.

Feedback Software 81

Feedback Software Analytic Tools Customer Feedback Data Visualization 81

Gainsight

JUNE 7, 2019

But, if you’re working at a software company today, or ever have, you know it’s really not that strange to ask, “How are our customers actually using our product?” For most of the history of software, we simply did not know how to answer this. Collecting Product Data is Easier Than Ever. That’s largely due to technology.

Analytic Tools 58

Analytic Tools Data Visualization Reporting Tools Customer Feedback 58

Userpilot

FEBRUARY 8, 2021

Why is customer segmentation so important for your SaaS? Yet, you might be focusing on the larger group of customers that helped establish your product but are slowing churning. Is the activity log your primary resource by focusing on logins and in-app time? Why is Customer Segmentation so important for SaaS?

Analytic Tools 95

Analytic Tools Research Software Data Visualization Customer Experience 95

Gainsight

JANUARY 17, 2020

Read on to learn how these six product professionals listen and act on customer feedback. 6 Customer Feedback Processes from Product Management Experts. They surface challenges and try to create a solution for the customer. Product Manager | Blend. Chris Chumley. Chief Operating Officer | CampusLogic.

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User Testing Customer Feedback Feedback Software Customer Experience 117

Usersnap

FEBRUARY 6, 2021

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. By Usersnap. By Steve Jobs.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

ProductPlan

MARCH 17, 2021

But creating a truly customer-centric business model means balancing a lot of different factors, not just customer service. One report found that 80 percent of customers said the experience a company provides is just as important as its products or services. 3 What are the company’s goals for this product or service?

User Testing 63

User Testing Reporting Tools Data Visualization Customer Feedback 63

Gainsight

JANUARY 18, 2021

We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Product Experience 101. Mastering Product Experience in SaaS ( Watch the webinar recording ). Why This Global Disruption Is A Catalyst To Product-Led Growth. Product Analytics.

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Analytic Tools Customer Experience Data Visualization Feedback Software 52