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How to Improve Customer Retention: 20 Actionable Strategies

Userpilot

The article shares 20 actionable customer retention strategies for your SaaS! Create a customer retention analytics dashboard to measure success across key metrics. For example, a cluttered product dashboard with lots of features can overwhelm the user, and increase mental fatigue and the time needed to complete their tasks.

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Heap vs Pendo: Which is the Superior Product Analytics Tool?

Userpilot

In this article, we look at each product's key features, use cases, strengths, and limitations. In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. In Userpilot, you need to create events and tag features manually.

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Pendo vs Amplitude: Which is the Better Product Analytics Tool?

Userpilot

In our article, we aim to help you make the decision. To create funnels, Amplitude recommends using its Pathfinder function which analyzes sequences of events leading up to conversions. Pendo Dashboard. Pendo vs Amplitude? Which of them should you choose to generate growth insights for your product? This is a serious dilemma.

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Growth Product Manager Salary [+ Resources to Advance]

Userpilot

Instead, stay up to date on the latest trends and tools and attend professional networking events to remain relevant. Instead, stay up to date on the latest trends and tools and attend professional networking events to remain relevant. Growth product managers wear many hats, and their toolkit reflects that versatility.

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How To Run a Successful SaaS Onboarding Process and Retain Most Customers

Userpilot

In this article, we cover: What SaaS customer onboarding is and why it’s important. Provide quick wins to keep motivation high – like celebrating a user’s first action (for example, scheduling their first event). It includes adding fun elements to your UI, like badges, certificates, and more.

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Digitization of Customer Experience: 15 Best Practices For Managing Digital CX

Userpilot

In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? In the same vein, celebrate successes and milestones with UI elements such as certificates, badges, and happy characters. Create custom events and observe how users interact with your product in Userpilot.

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Best Userpilot Alternatives in 2021 – By Use Case and Persona

Userpilot

One that would allow them to build sophisticated in-app experiences such as branched interactive walkthroughs with steps triggered by custom events, welcome screens, tooltips or microsurveys to collect user feedback and NPS. You need to give them the right tools to do that – ideally without much involvement from your dev team.