Kano Model: What It Is & How to Use It to Increase Customer Satisfaction
Userpilot
FEBRUARY 25, 2024
The Kano model helps you understand user preferences by using quick and powerful data analysis to design your product roadmap. In this article, we cover: A brief history of the Kano model. Practical explanation of how it works. Five categories of potential customer reactions to new features. Book a demo now to learn more.
Let's personalize your content