Userpilot

OCTOBER 21, 2022

Looking for customer relationship management examples to inspire your brand? This article shows you eight examples and lessons to learn from each. Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. Example of automated NPS analysis.

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Userpilot

AUGUST 14, 2023

In this article, we’ll go over different survey types and examples, as well as provide some ready-to-use templates you can use right away with Userpilot. We have three tactics to analyze your survey responses: Glance over your survey analytics dashboard to track overall performance and make a hypothesis. CES survey example.

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Gainsight

APRIL 18, 2022

This article was originally published by Sales & Marketing Management. . Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior.

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Userpilot

OCTOBER 26, 2023

These are the main questions that the article explores. Figma developing Figjam is a prime example of product development. For example, by sending a Loom video, you not only communicate the intended message to your recipients but also allow them to experience the product value. What are growth initiatives?

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Userpilot

OCTOBER 20, 2023

In this guide, we’ll go over what sentiment analysis is, why you should do it, and look at 10 sentiment examples! Streamlined onboarding, lower user friction, and targeted marketing are just a few examples of sentiment analysis being applied to improve a SaaS customer journey. Social media mention/reach reporting dashboard.

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Userpilot

APRIL 7, 2023

In this article, we’ll go through 9 types of survey questions and their examples that can help you get insightful feedback about your products and user experiences. NPS follow-up question is a common example where you can include an open-ended question to collect more qualitative feedback. Open-ended question examples 1.

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Userpilot

JANUARY 5, 2023

In this article, we will discuss everything you need to know about NPS follow-up questions, examples, best practices, and how to create one. NPS follow-up question examples. Now, let’s go through some examples of NPS follow-up questions. NPS follow-up question example for promoters. Let’s dive in!

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Userpilot

MARCH 27, 2023

In this article, we’ll dive into the different types of NPS surveys, the best timing for each, and provide examples to help you receive healthy response rates. Example of an NPS survey. 5 NPS survey timing examples in SaaS As said earlier, timing is crucial to receive a significant NPS response rate.

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Userpilot

OCTOBER 26, 2023

These are the main questions we tackle in this article. We also look at examples of companies that have managed to ace product-led growth for complex software solutions. For example, if the customer has reached their usage limit, you can trigger a modal encouraging them to upgrade! Here are a few examples!

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Userpilot

JUNE 8, 2023

In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. For example, you want to find if anyone from ABC software has used the free trial button in the last 7 days. Userpilot’s updated features & event analytics dashboard is coming in Q2.

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Userpilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. This article examines what artificial intelligence in marketing looks like today. Examples of AI in marketing abound all around us today. But it’s more than just a keyword tool.

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Userpilot

JANUARY 20, 2022

Looking at tooltip examples from other SaaS businesses is a great way to save yourself the time and hassle associated with trying to do it all from scratch. So allow us to share some of the most striking tooltip examples with you. Intercom tooltip example. Top 8 tooltip examples used in SaaS. Feature discovery.

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Userpilot

MAY 14, 2023

In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. For example, you can use the insights to personalize the onboarding process for new users and increase the trial-to-paid conversion rates. Want to know whether your product is delivering value to customers?

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Userpilot

MARCH 3, 2022

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Self-service reduces cost with your support. Self-service where the user is.

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Userpilot

MAY 23, 2022

In this article, we will explore what they're all about, the different types of progress bars, when you might use them, and the best tools for the job. These can be combined in a number of ways – this article contains multiple examples for you to draw inspiration from across the SaaS marketplace. Ready to get going?

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Userpilot

JANUARY 27, 2023

Looking for excellent evaluative research design examples? In this article, we explore various evaluative research methods and best data collection techniques for SaaS product leaders that will help you set up your own research projects. For example, it can shed light on what makes your detractors dissatisfied with the product.

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Userpilot

MARCH 16, 2022

In this article, we’re going to look at the onboarding experience for 11 different SaaS companies and draw out valuable lessons you can apply to your own onboarding flows. Great user onboarding flow examples. And then you wait for the dashboard to load. It’s clear what a user needs to do to create a new dashboard.

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Userpilot

FEBRUARY 7, 2023

In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands. Modals, tooltips, and checklists are all examples of in-app UI elements that can streamline the user experience. Checklist example made with Userpilot.

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Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. This article shows you a step-by-step process and some of the best tools to use. Customer sentiment dashboards help you generate the following: Sentiment trends over time. Sentiment distribution.

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Userpilot

MARCH 25, 2024

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. Sentiment Analysis Examples. For example, an NPS dashboard helps you to easily visualize the number of promoters, passives, and detractors you have.

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Userpilot

FEBRUARY 4, 2023

Need an example of strategic initiatives so you can implement them in your SaaS business? In this article, we dive deep into strategic initiatives, their purposes and types, and how you can use them to improve your SaaS business. Initiative example #1. Initiative example #2. NPS analytics dashboard – Userpilot.

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Userpilot

JANUARY 26, 2023

In this article, we’ll dive into what real-time feedback really means and teach you step-by-step to set up a feedback system. Here’s a passive feedback example from Miro. For example, if users submit a feature request , let them know it’s on the product roadmap. Tell them how important their request is to you.

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Mixpanel

APRIL 18, 2024

In this article, I’ll show you how my team and I approach product rollouts at Mixpanel in four major stages—and why no step should go skipped. Take Mixpanel, for example. For example: What is the feature? For example, you might expect X users a day, but you aren’t hitting that number. Who is it designed for?

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Userpilot

MARCH 25, 2022

Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction. Here’s a great example of Jira’s “feedback button.”. Best in-app survey examples to inspire you. For example, take a look at how the NPS dashboard looks for NPS surveys. Welcome survey.

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Userpilot

MARCH 25, 2024

In this article, we’ll dig deeper into what user activity trends are and outline the key tips to monitor them. Here are some examples of objectives for tracking user behavior: Improve product adoption. User persona example. Additionally, the analytics dashboard comes in handy for monitoring user activity and behavior.

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Userpilot

NOVEMBER 21, 2023

In this article, we examine what you can achieve with the product analytics software from Hubspot. TL;DR Hubspot’s product analytics software provides you with reports and dashboards for tracking your marketing campaigns. Unlock marketing insights with Hubspot’s easy-to-use dashboard.

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Userpilot

MARCH 19, 2024

This article shows you practical steps to accomplish this task. A good example is tracking feature usage by monitoring clicks to a module. For example, let’s say you find that users are increasingly buying and engaging with a specific add-on. Feature and events dashboard in Userpilot.

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Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? In this article, we’ll take a quick look over what a user persona is and how to create one. In this article, we’ll take a quick look over what a user persona is and how to create one.

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Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. For the sake of brevity, here are a few examples of the types of analytics tools at your disposal: Product analytics tools. Analytics dashboards.

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The Product Coalition

DECEMBER 25, 2023

Source: [link] I would like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the writing of this article. More of my previous thoughts on the subject can be found in a previous article I wrote. William Stanley Jevons (1835–1882). Think of a “utility” as a great glass of drinking water.

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Userpilot

MARCH 7, 2024

These are the main questions the article explores. Gamifying the customer experience , for example with leaderboards, celebration animations, or progress bars , makes it more engaging and increases retention. For example, this could involve social media interactions, newsletter consumption, or communication with customer support.

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Userpilot

JUNE 22, 2022

In this article, we’ll show you why designing engaging first-time experiences is important, how to apply this to your product’s empty state and some of the best examples out there, to inspire you. Example of a boring empty state design. Now let’s go over some examples of how you can apply the above.

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Intercom, Inc.

JUNE 13, 2022

For example, you can segment your NPS® scores by region, product feedback by user persona, churn reasons by subscription type, and more – enabling you to better understand your customers and quickly take action based on their feedback. To explore our new reporting capabilities, check out our help center article here.

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Userpilot

APRIL 22, 2024

This article aims to simplify feature analysis. For example, Slack needs instant messaging to be called a collaboration app. For instance, Userpilot’s detailed analytics dashboards make it easy for any SaaS product team to get granular with user behavior data and extract actionable insights. The S.M.A.R.T framework.

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Userpilot

DECEMBER 9, 2021

Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article. Userpilot is a good example of such positioning. Userpilot’s dashboard with some of its onboarding features.

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eG Innovations

DECEMBER 16, 2021

This article outlines the key differences, examples, advantages and disadvantages for each cloud computing service model so you can choose the best option for your application’s needs. Examples for SaaS, PaaS and IaaS. A dashboard or an API gives you complete control over the entire infrastructure. Cloud service model.

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Usersnap

AUGUST 31, 2019

We’re glad to see more and more big companies putting customer feedback at high priority, so today we want to share the top 10 customer feedback examples with you to help you get started in your own feedback process. What to take note on these customer feedback examples. Takeaways from these customer feedback examples.

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