Userpilot

JUNE 12, 2023

Marketing surveys let you understand brand perception, analyze customer sentiment , and identify improvement areas. It can be a tough nut to crack sometimes, but we’ve made it easier in this article. Typeform – best for long-form market research surveys. What are marketing surveys? Book a demo to learn more.

Data Visualization 90

Data Visualization Product Research Research Software Analytic Tools 90

Userpilot

DECEMBER 22, 2023

A few common examples of microcopy in UX include CTAs, error messages, placeholders, in-app guidance and new feature announcements , and confirmation messages. Marketing copy aims to promote the product and motivate users to buy it, so it uses engaging and emotionally evocative language. For example, run A/B and usability tests.

Analytic Tools 104

Analytic Tools Feedback Software UX Data Visualization 104

Intercom, Inc.

DECEMBER 6, 2019

Not that long ago, the notion that you could send a message straight into the pockets of millions of people, capturing their attention at the touch of a button, would have sounded like the stuff of a marketer’s dreams – but that’s exactly what push notifications offer. Types of messages that provide value.

User Testing 138

User Testing Marketing Customer Experience Data Visualization 138

Userpilot

AUGUST 16, 2022

Marketing experiments give you an insight into how well marketing strategies will perform before implementing them. In this article, we’ll start by exploring how to conduct a marketing experiment and give you different experiment ideas to try in your SaaS business. Product messaging experiments.

Research Software 98

Research Software Feedback Software Analytic Tools Customer Experience 98

Userpilot

MARCH 25, 2024

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. To analyze customer sentiment accurately, these tools dig into a text (social media posts, user reviews , messages, etc.) Userpilot’s NPS dashboard.

Data Visualization 102

Data Visualization Feedback Software Analytic Tools Reporting Tools 102

Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing. Let’s begin!

Feedback Software 97

Feedback Software Analytic Tools Research Software Customer Experience 97

Userpilot

MARCH 7, 2024

These are the main questions the article explores. User engagement could also refer to the strategies that businesses use to drive user interactions with the product, such as in-app messages or emails. Unless your product analytics platform supports analytics dashboards to track user engagement metrics from one place.

Analytic Tools 103

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 103

Userpilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Pendo offers in-app messaging and onboarding features for mobile apps. Let’s get right into them, one by one!

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Data Visualization 94

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? This means marketing doesn't stop when a lead (trial user) is acquired.

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? This means marketing doesn't stop when a lead (trial user) is acquired.

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

APRIL 22, 2024

This article aims to simplify feature analysis. TL;DR Product feature analysis involves evaluating product features to understand their impact on user satisfaction and market performance. For example, Slack needs instant messaging to be called a collaboration app. We cover: Types of product features.

Data Visualization 100

Data Visualization Analytic Tools Feedback Software Weak Development Team 100

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. In this article, we explain: Why investing in AI in SaaS is a must. Nearly 85% of marketers now use AI to write content. This includes the SaaS industry too.

Analytic Tools 77

Analytic Tools Feedback Software Data Visualization Reporting Tools 77

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Customize dashboards and reports for specific business needs.

Data Visualization 104

Data Visualization Analytic Tools Reporting Tools Feedback Software 104

Userpilot

DECEMBER 15, 2022

The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Userpilot is a product adoption platform that supports automatic AI-powered localization of in-app messaging and support center modules. What is the best software localization tool available at the moment?

Research Software 98

Research Software Analytic Tools Feedback Software Reporting Tools 98

Userpilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Using targeted in-app messages to guide users through key features effectively. Then create small, concise messages to educate customers about each of these features. But what strategies work?

Analytic Tools 85

Analytic Tools Feedback Software Research Software Customer Experience 85

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. 4 powerful proactive support messages to send. Download The Ultimate Guide to Conversational Support.

Data Visualization 201

Data Visualization Onboarding KPIs User Friction Product Research 201

Userpilot

OCTOBER 20, 2023

In this article, we look at 10 product analytics tools that you should consider when making your choice. Strategies for optimizing a conversion funnel include user onboarding to reduce the time to value, personalized in-app marketing campaigns, identifying and removing friction points , and acting on customer feedback.

Analytic Tools 102

Analytic Tools Data Visualization Feedback Software Reporting Tools 102

Userpilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. Once you tag the features, you can track the data from the Features & Events dashboard which consists of a scoreboard and graph displaying usage trends. Features & Events Dashboard in Userpilot.

Data Visualization 96

Data Visualization Analytic Tools Research Software User Friction 96

Userpilot

OCTOBER 27, 2023

This is the main question that the article tackles. To aid feature discovery , use contextual in-app messages that show users the relevant features at the exact moment when they need them. It doesn’t mean, however, that PLG companies don’t need sales or marketing teams. PLG for enterprise? Tooltip builder.

Feedback Software 104

Feedback Software Embedded Analytics Analytic Tools Enterprise 104

Userpilot

OCTOBER 21, 2022

This article shows you eight examples and lessons to learn from each. Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. Marketing automation. The software allows you to work with multiple social media platforms from one dashboard.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

Userpilot

JANUARY 16, 2024

This article discusses how you can build the perfect review funnel that influences product growth and attracts a consistent stream of positive online reviews on your website or third-party platforms. Use automated follow-up emails and messages to reassure customers that you take their feedback seriously. Coming in Q1 2024.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Systems Review 105

Userpilot

NOVEMBER 21, 2023

Technically not, but it helps a lot to have one, and you will find out why from this article! New product launch checklist: Conduct market and customer research to assess the competitive landscape, identify unmet customer needs, and assess demand. To evaluate your in-app messages, use flow analytics.

Product launches 98

Product launches User Testing Product Research Analytic Tools 98

Userpilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. This also makes in-app messaging the ideal vehicle for guidance and upsells. In-app messages should be goal-driven, targeted, personalized, and concise to maximize their efficacy.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. Customer funnel metrics are an example of dashboards.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MAY 17, 2023

These are the key questions that we discuss in the article. Contextual in-app messages give users the information they need at the time they need. Userpilot allows you to collect user feedback, analyze in-app user behavior, and drive engagement with targeted contextual in-app messages. What’s product experience (PX)?

Customer Experience 96

Customer Experience User Testing Analytic Tools Feedback Software 96

Userpilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Five funnel examples to extract actionable insights: Marketing and sales funnel. This lets product managers and marketers track how users progress through each stage. Onboarding process funnel.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

AUGUST 16, 2023

You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. Use Pendo to provide user insights, guidance, and in-app messaging to improve user experience and drive product adoption. When developing your product , address app performance issues to improve user retention.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. Product Marketing tools that can add real value to your business do exist, but finding the right software in such a noisy environment can be challenging. Product Marketing Tools Overview. Ready to dive in?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

SEPTEMBER 14, 2023

This is exactly what the article deals with, so if you’re after the answer to this question, you’re in the right place. You normally use customer discovery questions as a part of the initial market and customer research. Their aim is to identify market gaps and unsatisfied customer needs. Let’s get right to it!

Product Research 93

Product Research Customer Feedback Data Visualization User Testing 93

Userpilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Pendo dashboard. Contextual message in Userpilot. Userpilot dashboard.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

OCTOBER 26, 2023

These are the main questions we tackle in this article. Contextual in-app messages are a great tool to drive feature discovery and adoption. Upsell messages are an excellent way to drive product expansion and increase customer lifetime value. Contextual onboarding messages are an excellent tool for the job!

Analytic Tools 95

Analytic Tools Feedback Software Product Research Data Visualization 95

Userpilot

JULY 5, 2023

In this article, we’ll explore 14 proven tactics that can help you enhance your customer satisfaction scores. Measure product-market fit to understand if you’ve met your customer expectations. Segmenting customers to send targeted in-app messages. Analyzing feedback for uncovering actionable insights.

Customer Satisfaction 98

Customer Satisfaction User Testing Data Visualization Customer Experience 98

Userpilot

OCTOBER 20, 2023

Getting user feedback is a crucial step of the market research process. Sentiment analysis makes it possible to compare your product to competitors, evaluate the impact of your product/marketing efforts, and gather actionable growth insights. Use detailed insights to target your growth marketing efforts and PLG strategy.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

MARCH 29, 2024

Are conversion funnel leaks sabotaging your product and marketing efforts while leaving money on the table? This article reveals the major causes of funnel leaks at each customer journey stage and how to fix them. Poor product-market fit. Ineffective marketing/poor marketing strategy. Wrong acquisition channels.

Data Visualization 104

Data Visualization User Testing Analytic Tools Feedback Software 104

Userpilot

FEBRUARY 20, 2023

In our article, we aim to help you make the decision. Pendo Dashboard. For example, this could be 1) logging in 2) inviting a teammate, and 3) sending them a message. The data visualization and analysis options in Data Explorer, Dashboards and Reports can feel limited and a bit “canned.” Pendo vs Amplitude?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

NOVEMBER 21, 2022

These are just a couple of questions we’re exploring in the articles so if that’s what you’re after, you’re in the right place. Before the release, the product launch manager is involved in market and customer research. The insights from the market research feed into the go-to-market strategy.

Product launches 98

Product launches Product Research User Testing Research Software 98

Userpilot

MARCH 14, 2024

This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. You can use customer analytics to create targeted marketing campaigns, inform product development, and reduce churn , among other things. Marketing can craft targeted campaigns based on past successes.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Customer Experience 103