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The ultimate marketing technology stack for 2019

Intercom, Inc.

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. – lie beyond the realms of this article but one thing is clear: this market is HUGE. What is a marketing technology stack?

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UserIQ for Proactive Customer Service: Features, Pricing, and Review

Userpilot

In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

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Product in Practice: Iterating on Outcomes with Limited Data

Product Talk

DarkBlue intelligence, the product Thomas works on, can support activities like investigations, due diligence, and cyber threat intelligence. They also tracked what Thomas refers to as “blunt measures”—things like the numbers of users logging in or not. Due to the long sales cycle, they decided to look at retention.

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How to Provide End User Support Effectively? [+ Strategies & Examples]

Userpilot

In this article, we’ll show you how to offer support effectively and on a scale! TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. Technical support. Any help that involves the technical team. Product tutorials. using Userpilot.

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Conversational UI for Bank: Say Bye to Your Boring App

The Product Coalition

Image created by the author In this article, we will explore the key use cases in retail banking where Conversational AI is set to play a pivotal role. Payment related questions Conversational AI can simplify payment queries, allowing users to inquire about due dates, bill history, and even schedule payments seamlessly.

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HelpHero for Customer Satisfaction: Features, Pricing, and Review

Userpilot

In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your customer satisfaction needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. A/B Testing is only available to technical users who can code.

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Intercom for Product Experience: Features, Pricing, and Review

Userpilot

In this article, we’ll delve into precisely that – helping you determine whether Intercom is the ideal choice for your product experience needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! What do users say about Intercom?