Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. You can test out how a paid version works within your system, or whether the free version can serve you better. First-click testing. Advertising snapshot.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Once you understand how the cycle works, you need to learn good strategies you can apply. User persona example.

User Testing 97

User Testing Analytic Tools Research Software Feedback Software 97

Usersnap

JUNE 10, 2021

Surely all software companies are familiar with beta testing, but how well do you actually do it? If you’re not all that confident with answering this question, hey, that’s cool too, because you’ve found the right article to get some practical ideas! A feedback-driven example of beta testing.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

Userpilot

FEBRUARY 28, 2023

Which are the best user adoption strategies for driving growth in SaaS? In this article, we cover 14 actionable strategies and discuss how using product analytics can help enhance the success of each one. An effective adoption strategy involves setting goals, implementing product education , and measuring success.

Analytic Tools 85

Analytic Tools Feedback Software User Testing Data Visualization 85

Userpilot

MARCH 19, 2024

This article shows you practical steps to accomplish this task. Create data-driven product strategies. A/B testing. Create data-driven product strategies : Instead of relying on assumptions, user behavior data provides concrete evidence of how existing customers engage with your product. Increase product stickiness.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Customer Feedback 85

Userpilot

FEBRUARY 29, 2024

In this article, we answer the question: how does user behavior analytics work? Create data-driven product strategies. A/B testing. Create data-driven product strategies : Understanding how users actually use your product prevents you from making decisions based on assumptions or what you think is best. Delight customers.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software User Testing 87

Mixpanel

APRIL 18, 2024

For one, in an ideal scenario, any new feature release requires a healthy amount of testing and, unlike B2C companies which build for general consumers and might have millions of users, most B2Bs are lucky to have a few thousand people regularly using their products. Perhaps you need to beef up your internal and external promotion strategy.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

MARCH 25, 2024

In this article, we’ll dig deeper into what user activity trends are and outline the key tips to monitor them. Benefits of tracking user interactions for companies Monitoring user activity and interactions is crucial for building a successful product that stands the test of time. Product usage dashboard in Userpilot.

Data Visualization 91

Data Visualization Customer Feedback User Testing Customer Experience 91

Userpilot

APRIL 30, 2024

This article will look at what the adoption rate is, what factors influence it, how you can calculate your adoption rate, and how to improve it. To measure product adoption rate, calculate the percentage of new active users out of total signups and monitor key metrics like DAU/MAU, churn rate, and CLV for strategy refinement.

Onboarding KPIs 81

Onboarding KPIs Data Visualization User Testing Analytic Tools 81

Userpilot

APRIL 29, 2024

In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells. A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. Let’s dive right in!

Feedback Software 79

Feedback Software Onboarding KPIs Data Visualization Customer Feedback 79

Userpilot

MARCH 10, 2024

In this article, we’ll take a closer look at different examples of behavioral patterns. A/B tests help you test two or more variations of UX to find the one that’s better aligned with your users’ preferences. A/B testing A/B testing lets you test your UX by comparing user responses on two or more variations of in-app experience.

Data Visualization 90

Data Visualization User Testing Customer Feedback Customer Experience 90

Userpilot

MARCH 14, 2024

This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. 9 use cases for customer analytics in SaaS: Test your onboarding flows with A/B testing. This data isn’t just for top-level strategy. You’re at the right place. User effort score.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Customer Experience 93

Userpilot

SEPTEMBER 11, 2023

In this article, we’ll look into the customer analytics benefits and some of the best tools for getting customer insights. Improved customer retention strategies to identify and eliminate friction points. Increase customer engagement through optimization with A/B tests. NPS analytics dashboard in Userpilot.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Customer Feedback 94

Usersnap

MARCH 16, 2020

Beta testing and User acceptance testing (UAT) are two of the most common types of tests to validate your development before launching your SaaS product or website. “Do In this article, you’ll read about the different use cases of the two and get guidance on setting up these testing processes and their environments.

User Testing 59

User Testing Product Research Feedback Software Testing 59

Userpilot

MARCH 7, 2024

These are the main questions the article explores. User engagement could also refer to the strategies that businesses use to drive user interactions with the product, such as in-app messages or emails. That's why it's best to use the initial user engagement rate calculation as a baseline and devise strategies to improve it.

Analytic Tools 94

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 94

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? In this article, I'll show you how to successfully market software products using examples from industry influencers and tried-and-tested marketing tactics. What does a software marketing strategy for SaaS looks like? Let's get started.

Feedback Software 90

Feedback Software Analytic Tools Research Software Software Review 90

Userpilot

DECEMBER 21, 2022

In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? Here are the key features to look for in an analytics tool: segmentation, tracking capabilities, A/B testing , and data visualization with analytics dashboards.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

The Product Coalition

JULY 28, 2023

This article covers how we make them and what they are. In the previous article I gave examples of some of the data products you interact with everyday. Data Products’ come in all shapes and sizes, from dashboards to APIs. If you enjoyed it, keep following for more or check out my previous articles. Thanks for reading!

Data Visualization 102

Data Visualization Analytic Tools Product Research Artificial Inteligence 102

Userpilot

MARCH 29, 2024

This article reveals the major causes of funnel leaks at each customer journey stage and how to fix them. You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. Ineffective marketing/poor marketing strategy. Poor product-market fit.

Data Visualization 95

Data Visualization User Testing Analytic Tools Feedback Software 95

Intercom, Inc.

MAY 13, 2021

We recently sat down with Linda to chat about how customer success matures as you move upmarket and which strategies can help you to better serve your customers going forward. You’re a big part of their tech stack, you’re a big part of their investment strategy, you’re a big part of their spend. What do I love?'”

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Userpilot

MARCH 31, 2023

Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. Churn analysis is the process used to convert data into actionable insights that can be applied to churn reduction strategies. Therefore, the insights make it easier for you to form the next strategy.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Customer Feedback 94

Userpilot

APRIL 22, 2024

But what strategies work? In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Sending in-app surveys to gather relevant feedback and iterate your strategy. It can include FAQs, tutorial videos, step-by-step guides, or help articles.

Analytic Tools 74

Analytic Tools Feedback Software Research Software Customer Experience 74

Userpilot

OCTOBER 20, 2023

In this article, we look at 10 product analytics tools that you should consider when making your choice. Strategies for optimizing a conversion funnel include user onboarding to reduce the time to value, personalized in-app marketing campaigns, identifying and removing friction points , and acting on customer feedback.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Reporting Tools 91

Userpilot

FEBRUARY 15, 2024

In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing. These tools often have functionalities aimed at conversion rate optimization , such as A/B testing, session recordings, and so on. A/B testing. Explorations.

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software Reporting Tools 93

Userpilot

JULY 5, 2023

In this article, we’ll explore 14 proven tactics that can help you enhance your customer satisfaction scores. Analyze and act on customer survey data to identify patterns and make data-driven strategies. Utilize A/B tests to understand what works better for customers and offer them positive customer experiences.

Customer Satisfaction 94

Customer Satisfaction User Testing Data Visualization Customer Experience 94

Userpilot

MAY 17, 2023

These are the key questions that we discuss in the article. Product experience is affected by factors like usability and accessibility, user interface, product features, the platform it’s built on, and content strategy. Iterative testing allows you to improve product experience incrementally. Goals dashboard in Userpilot.

Customer Experience 86

Customer Experience User Testing Analytic Tools Feedback Software 86

Userpilot

NOVEMBER 30, 2023

These are only some of the questions that the article tackles. The UX research process consists of 4 main stages, Discovery , Exploring, Testing, and Listening, which follow the development process and during which it becomes increasingly more specific. The 4 main stages of UX research are Discovery, Exploring, Testing, and Listening.

Product Research 85

Product Research User Testing Research Software Data Visualization 85

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? In this article, I'll show you how to successfully market software products using examples from industry influencers and tried-and-tested marketing tactics. What does a software marketing strategy for SaaS looks like? Let's get started.

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? In this article, I'll show you how to successfully market software products using examples from industry influencers and tried-and-tested marketing tactics. What does a software marketing strategy for SaaS looks like? Let's get started.

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

NOVEMBER 21, 2023

Technically not, but it helps a lot to have one, and you will find out why from this article! Craft a comprehensive go-to-market strategy covering your product positioning , pricing , marketing campaign details, and launch timelines. Once the feature development is over, run beta tests to evaluate it in real-life conditions.

Product launches 86

Product launches User Testing Product Research Analytic Tools 86

Userpilot

AUGUST 5, 2023

In this article, we’ll explore effective strategies to convert NPS passives into enthusiastic promoters who’ll advocate your product or service. Use A/B testing to determine what retains customers and creates promoters. Unlocking the potential of these indifferent users can be a game-changer for your business.

Data Visualization 91

Data Visualization Feedback Software Product Research Analytic Tools 91

Userpilot

DECEMBER 31, 2022

In this article, we cover: What digital experience analytics is and why tracking these data points is important? Userpilot is a product adoption tool with valuable features like segmentation, A/B testing, and real-time data tracking that help you meet customer needs. Userpilot allows you to test all new hypotheses with A/B testing.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

DECEMBER 22, 2023

Before releasing the microcopy to the world, test it, just like other aspects of the product. For example, run A/B and usability tests. ”) Microcopy UX vs. marketing copy UX microcopy and marketing copy are both essential parts of a product’s communication strategy but they serve different purposes.

Analytic Tools 97

Analytic Tools Feedback Software UX Data Visualization 97

Userpilot

AUGUST 16, 2022

Marketing experiments give you an insight into how well marketing strategies will perform before implementing them. In this article, we’ll start by exploring how to conduct a marketing experiment and give you different experiment ideas to try in your SaaS business. However, imagine if you had tested your marketing campaign first.

Research Software 94

Research Software Feedback Software Analytic Tools Customer Experience 94

Userpilot

MAY 31, 2022

This article shows you how to overcome feature blindness and, as a result, increase the LTV of your customers. While user tests are mainly used to try new features, they can also be effective in discovering how your target audience interacts with your tool. Segment users by persona to develop a customized reactivation strategy.

Feedback Software 87

Feedback Software User Testing Product Research Customer Experience 87

Userpilot

DECEMBER 31, 2022

This article will help you understand product conversion and boost your business with it. With Userpilot , you can optimize the production conversion rate by using Customer Journey Analytics , sending CSAT Surveys , implementing Usability Testing Methods , using NPS Surveys , and running A/B Tests. to bring in customers.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization User Testing 95

Userpilot

MARCH 29, 2023

In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. Are you in? This could be website data (e.g.,

Data Visualization 83

Data Visualization Analytic Tools Embedded Analytics Feedback Software 83