Userpilot

JANUARY 17, 2023

The value realization process has five stages: Definition. If NPS scores are high, it means customers are realizing your value since they are willing to advise others to use your product. Value definition. For this reason, the definition of value you communicate with customers is indispensable during this process.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

UX Studio

SEPTEMBER 4, 2019

So I ended up a UX designer, but my heart started to beat faster and louder when I first woke up to the truth: Writing makes up a determinative part of UX. As I always try to dive ever deeper into the field of UX writing, I also try to look for inspiration and information from key persons. How would you define UX writing?

UX 78

UX Customer Experience User Testing Technical Advisors 78

Userpilot

NOVEMBER 1, 2021

With so many different definitions of onboarding bouncing around, ranging from " customer education " to simply "making the user feel welcome ," it's no wonder that people are struggling to articulate what onboarding really is. A quick definition of user onboarding. Strategies to improve user onboarding.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 98

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. Hence, at UX studio, we want to make sure the recommendations we make are based on solid grounds and research. Get in touch with UX studio and let’s discuss how we can do for you. .

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

The Product Coalition

NOVEMBER 3, 2020

And, you know, sometimes such a request is better than a 75-pages technical requirement. Technical Requirements aren’t must-have Sometimes we receive app development RFPs with 40+ pages of detailed requirements for literally everything: ergonomics, technical aesthetics, data protection, etc. There were no other details.

Weak Development Team 89

Weak Development Team Technical Advisors Development Software Developers 89

Userpilot

MARCH 3, 2022

This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job. Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

The Product Coalition

MARCH 11, 2020

This article will discuss product discovery for product teams who are working on scaled products, or are in the process of scaling their product. These methods are often referred to as design artefacts and they include activities such as problem definition, prototyping, customer interviews, exploration and many more.

Product Research 79

Product Research User Testing Data Visualization Technical Advisors 79

Userpilot

SEPTEMBER 8, 2021

To reduce the odds of this happening, we've created this definitive guide to product tours, which contains all the best practices that we've learned from working with hundreds of SaaS businesses. We generally advise against linear, top-down product tours. Welcome screens often contain another UX element called a microsurvey.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Userzoom

AUGUST 24, 2017

I know, I know – it’s not the technical definition, but this has served me well for 2 decades. I truly want all UX Researchers to ask and understand the pressures your key stakeholders are facing. Select the right UX KPIs & connect them to organizational KPIs. Insights : “Tell me something I don’t know.”

Data Visualization 55

Data Visualization Customer Feedback Customer Experience Technical Advisors 55

Userpilot

APRIL 30, 2021

Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Userzoom

SEPTEMBER 5, 2019

Technically there are an infinite number of ways you could attempt to recruit participants for your user research. However, it is advised to proceed with caution because sometimes response quality can be a tad questionable when you’re blasting out emails to relative strangers (remember – screeners are your friends). Contact us!

User Testing 85

User Testing Product Research Customer Feedback Customer Experience 85

eG Innovations

AUGUST 11, 2022

Why did George not mention UberAgent and Liquidware Stratusphere UX in the Third Party Tools Discussion? This article will cover many of the main causes of “high latency”: Citrix User Experience Monitoring | eG Innovations. In general, we would not advise opening support tickets via a dumb email to a system such as Jira or ServiceNow.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

MAY 26, 2021

Let’s begin with a basic definition. In the rest of this article, we’ve laid out the onboarding steps that each of your customers will follow in chronological order, starting with when they sign up for your product. No onboarding process was perfected in the first iteration, so conduct regular A/B tests to improve as you go.

Research Software 52

Research Software Feedback Software Onboarding KPIs Product Research 52