Userpilot

APRIL 10, 2024

In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets. Book a demo to get started!

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Userpilot

JUNE 17, 2021

If you’ve ever signed up for a complex SaaS product, there’s a good chance you’ve seen demo content without realizing it. The value of demo content is perhaps most apparent for early-stage SaaS products with few users, or for products where the value is directly correlated with the presence of other users, such as a social network.

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Userpilot

JANUARY 20, 2024

This is the main question we explore in this article. Once a hypothesis is proven right, generate solution ideas and prioritize them in terms of impact and technical feasibility. Book the demo to see how it can help your team conduct RCA! How do you conduct root cause analysis in product management? The ICE scoring model.

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Userpilot

DECEMBER 6, 2023

That’s what you’ll find out from this article. The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. Book the demo to see how you can use it for dogfooding in your SaaS. Review and adjust your testing protocols. Let’s dive in!

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Feedback Software Analytic Tools Research Software Reporting Tools 93

Userpilot

MARCH 24, 2024

This article shows you 11 examples across different user journey stages. Review generation user flow. Book a demo now. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a user flow? However, there’s a delicate science to requesting reviews.

Data Visualization 101

Data Visualization Customer Feedback Analytic Tools User Testing 101

Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Reporting Tools 98

Modus Create

MARCH 3, 2021

Docker for Developers is perhaps the most comprehensive source of information on all things Docker and a wide range of technologies associated with Docker and deployment in the cloud. The book is oriented toward software development, deployment, and security. The code for all 16 chapters of the book can be found on GitHub.

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Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. What is self-service software?

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Userpilot

AUGUST 31, 2023

In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events.

Data Visualization 93

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Split

JULY 27, 2023

But what is the best option for your project: a homegrown feature toggle solution or a software-as-a-service (SaaS) feature toggle? In this article, we’ll explore the advantages and disadvantages of both approaches so you can make an informed decision on which one best suits your needs.

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Userpilot

AUGUST 23, 2023

In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. A product analyst needs to have the following skillsets: Technical skills: data analysis , data visualization, statistical analysis, and technical tools. Let’s dive in!

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Userpilot

MARCH 25, 2024

In the article, we show you how to replicate the behavior flow report in GA4. GA4 Path exploration offers lots of customization options which can make it unnecessarily complex for non-technical users. If you’d like to learn more about Userpilot analytics and how they compare with GA4, book the demo! Let’s get right to it!

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Userpilot

NOVEMBER 6, 2023

An experience gap can be created due to several factors, such as: – Misunderstanding your customers and their expectations. – Providing an incoherent customer experience due to the lack of an omnichannel strategy. Such unmet expectations can occur due to several reasons. What are customer experience gaps?

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Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

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Analytic Tools Research Software Data Visualization Onboarding KPIs 97

Userpilot

NOVEMBER 27, 2023

This article explores: What progress reports are Why they’re important in product and project management How to develop robust reports Best practices for writing them Let’s dive in! When collaborating on the report with other team members, use software with version control. Book the demo to find out more!

Data Visualization 98

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Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. In many cases, this means training employees on how to use software that’s part of their job.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Split

MARCH 17, 2023

Continuous delivery (CD) and pipeline deployment (PD) are commonly associated with software development and deployment. Continuous delivery and pipeline deployment streamline the software development and delivery process, enabling teams to release software updates more frequently, with more confidence and fewer errors.

Feedback Software 98

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Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. If your SaaS offers a demo or a free trial, value realization can be the decisive moment when a user decides to convert into a paying customer. Create one code-free with Userpilot.

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Feedback Software Research Software Onboarding KPIs Customer Experience 96

Userpilot

JANUARY 9, 2024

In this article, we provide a step-by-step UX audit guide, a checklist for performing a heuristic evaluation, and various other actionable recommendations. Review and analyze to identify improvement opportunities. If you're looking to perform a UX audit of your own, book a Userpilot Demo to see how we can help you with it.

Analytic Tools 99

Analytic Tools Data Visualization Feedback Software Research Software 99

Userpilot

APRIL 21, 2024

From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Book the demo to find out more! Try Userpilot and Take Your In-App Experiences to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion path and why is it important? Get A Demo).

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Userpilot

JULY 13, 2022

In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. Do you follow any product manager blogs?

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Userpilot

AUGUST 31, 2023

In this article, we'll go through the main differences between both tools to help you understand which one is better for you. The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events.

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Userpilot

NOVEMBER 15, 2021

UserGuiding is a no-code tool for user onboarding. To make an informed decision before you invest in the software, it's essential to understand the benefits and drawbacks of UserGuiding: Pros. UserGuiding reviews. Let's take a closer look at some of the user reviews that their customers posted online.

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 93

Userpilot

SEPTEMBER 29, 2023

In this article, we've got a comprehensive review of the entire product development process. designing screens, writing code, running tests), product management is a broader concept that encompasses strategy , vision, and product-market fit. Next up, you need to validate the idea before you start writing code.

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Userpilot

MARCH 16, 2023

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. The platform allows you to build product tours and walkthroughs without any coding.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

FEBRUARY 20, 2024

In this article, we’ll explore the benefits of targeted email marketing in SaaS, how to segment your audience for more impactful campaigns and go through practical steps to set up and optimize your targeted email marketing efforts. Make sure that your choice integrates seamlessly with your existing tech stack and meets your specific needs.

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization User Testing 91

Userpilot

MAY 14, 2023

In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. If you want to see how Userpilot can help you gather in-app feedback for actionable insights, book a demo today !

Feedback Software 94

Feedback Software User Testing Customer Feedback Analytic Tools 94

UX Studio: Product Management

JANUARY 11, 2021

In this article, we’ll give some examples of how to increase the success of product development by improving the collaboration between the UX team and the developers. When designs are technically infeasible, and they don’t get implemented, valuable time is wasted. ? At UX Studio , while we develop our products, uxfol.io

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Weak Development Team Feedback Software Reporting Tools Research Software 94

Userpilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. Book the demo! You need to install a snippet of tracking code at the top of your site and Heap does the rest. G2 reviewers give Heap an average score of 4.3, G2 reviewers give Heap an average score of 4.3,

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

JUNE 30, 2023

In this article, we will cover the voice of the customer methodology. With Userpilot , you can create surveys code free from scratch or benefit from our templates, trigger automated answers, or follow-up questions to user responses. Book a demo to learn more! What is the voice of the customer survey? Why or why not?

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Userpilot

OCTOBER 27, 2021

But rest assured, the two are not interchangeable, and in this article we’ll clearly lay out what the differences are and how to choose the best DAP for your company’s user onboarding needs. Both platforms can be used without programming knowledge, but coding is necessary to fully customize them. WalkMe demo page.

Analytic Tools 98

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Userpilot

MARCH 3, 2022

In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Reduce customer churn due to friction. Get a demo and see how to build one without coding.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Customer Experience 96

Userpilot

JUNE 30, 2023

In this article, we’re going to examine Userpilot’s resource center editor in depth. Userpilot has hundreds of positive reviews: it’s a powerful platform available at a range of viable price entry points. enabling them to read a help article in a native language). There are many metrics to explore.

Analytic Tools 96

Analytic Tools Embedded Analytics Data Visualization User Testing 96

Userpilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. If you want to gather both qualitative and quantitative data for your sentiment analysis, book a Userpilot demo today to see how! Get your free Userpilot demo today! Get your free Userpilot demo today!

Data Visualization 52

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Userpilot

NOVEMBER 21, 2022

In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. Reviews, chatter on social media, and forums can all drive interest before a launch. Ready to get started? Let’s dive in!

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Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. Free tools offer basic functionalities but are limited in different aspects like customizations, technical support , and integrations with other apps.

Data Visualization 103

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Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. Documentation should be contextually relevant: it depends on what your software does, what problems you’re trying to solve, and the needs of your audience.

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