Userpilot

JUNE 17, 2021

If you’ve ever signed up for a complex SaaS product, there’s a good chance you’ve seen demo content without realizing it. The value of demo content is perhaps most apparent for early-stage SaaS products with few users, or for products where the value is directly correlated with the presence of other users, such as a social network.

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Userpilot

DECEMBER 6, 2023

That’s what you’ll find out from this article. The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. Thanks to dogfooding, companies increase their chances of delivering a positive user experience right off the bat. Review and adjust your testing protocols.

Feedback Software 93

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Userpilot

OCTOBER 24, 2022

Net Promoter Score (NPS) is one of the most widely used metrics to measure customer experience. In this article, you’ll learn how to build a successful NPS program, and what tools you can use to collect customer feedback accurately. The three best tools to create an NPS program without coding are Userpilot, Qualaroo, and InMoment.

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Userpilot

MAY 3, 2023

In this article, we take a close look at Intercom surveys and examine: What they are. It enables you to create custom NPS surveys , analyze them, and program follow-up actions based on users’ responses. Book a demo today to learn more about how Userpilot helps you efficiently capture customer feedback without code.

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Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. We also cover best practices to help you create logical user flows and develop memorable user experiences. Build your user flow diagram. Referral user flow.

Data Visualization 101

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Userpilot

APRIL 6, 2022

How do you make your first-time user experience (FTUE) so good that people want to keep using your product to meet their needs? That’s because first impressions matter, especially in the SaaS world, where users can easily switch to alternative solutions when they perceive yours to be too difficult to engage with.

Customer Experience 105

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Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Book a demo to give it a try.

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Userpilot

APRIL 22, 2024

This article aims to simplify feature analysis. TL;DR Product feature analysis involves evaluating product features to understand their impact on user satisfaction and market performance. Review feature usage data. Book a demo to see how Userpilot can transform your product analysis and help you drive growth.

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Userpilot

MARCH 25, 2024

In the article, we show you how to replicate the behavior flow report in GA4. TL;DR Behavior flow analysis was a feature in General Analytics that allowed users to visualize paths that the users took when navigating websites. If you’d like to learn more about Userpilot analytics and how they compare with GA4, book the demo!

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Userpilot

APRIL 30, 2022

When done right, in-app notifications can help you engage users, improve user retention, and reduce churn. In this article, we will cover everything about in-app notifications. In the end, you’ll know how to create in-app notifications code-free. Get a demo to see how you can create one like this. Source: FigJam.

Feedback Software 98

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Userpilot

APRIL 3, 2024

In this article, we’ll explore the core elements of a resource center, go over the steps of building one, and share some design examples to inspire you! TL;DR A resource center provides tailored content to aid users in problem-solving your product. Organize the resource center to enhance the user experience.

Feedback Software 97

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Userpilot

OCTOBER 6, 2023

On the other hand, a B2B sales funnel concentrates on converting these qualified leads into paid customers through demos, pricing discussions, and other client-facing activities to close the deal. The stage where a lead becomes a free trial user. Review stage (BoFu). case studies, alternative pages, etc.). Intent stage (MoFu).

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Userpilot

MARCH 14, 2024

Using a legacy pathfinder like this one can do wonders for your SaaS business: Tracking the steps users take to complete a specific event means you can study whether users take a less-than-optimal route or if they run into any friction. Plus, it comes with other no-code features to help you build engaging product experiences!

Data Visualization 99

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Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

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Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Review and analyze to identify improvement opportunities.

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Userpilot

MARCH 21, 2024

Offering a free trial or demo to showcase product value and encourage sign-ups. Collecting customer data with welcome surveys to segment users and personalize the onboarding experience. Implementing loyalty programs to reward users who provide feedback, reviews, and referrals to boost retention and advocacy.

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Userpilot

NOVEMBER 28, 2022

A churned user means lost future revenue and a waste of the resources it took to acquire them. How do you lower your churn rate and make sure all your users stick around? In this article, we’ll show you: What customer churn is and why it matters. A churned user matters because it’s harmful to growth.

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Userpilot

APRIL 26, 2022

This article breaks it down, showing its features, limitations, and available alternatives. Pendo’s Resource Center has modules for announcements, onboarding, and user guidance (help articles, FAQs, checklists, etc.). Curious about the Pendo Resource Center? Resource Centers are great for providing self-service support.

Embedded Analytics 97

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Userpilot

NOVEMBER 6, 2023

An experience gap can be created due to several factors, such as: – Misunderstanding your customers and their expectations. – Providing an incoherent customer experience due to the lack of an omnichannel strategy. How are customer experience gaps created? Create a no-code resource center with Userpilot.

Customer Experience 87

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Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. But it can also mean helping customers get more value from a software product.

Analytic Tools 96

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Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing.

Analytic Tools 99

Analytic Tools Data Visualization Feedback Software Reporting Tools 99

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. This article shows you how. In-app strategies for converting free or trial users to paying customers. Book a demo now to begin.

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Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. Book a demo to see this tool in action.

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Analytic Tools Data Visualization Feedback Software Customer Feedback 97

Userpilot

NOVEMBER 15, 2021

UserGuiding's biggest selling point is its $99/month Basic plan but that doesn’t come with all the elements you’ll need to build a positive onboarding experience. Alternatives like Userpilot or other agile digital adoption platforms come with the necessary elements needed to create a contextual, personalized user experience.

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Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 93

Split

JULY 27, 2023

But what is the best option for your project: a homegrown feature toggle solution or a software-as-a-service (SaaS) feature toggle? In this article, we’ll explore the advantages and disadvantages of both approaches so you can make an informed decision on which one best suits your needs.

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Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Conclusion.

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Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. Reading reviews on product listing platforms.

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Userpilot

SEPTEMBER 24, 2020

So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. What to Look For in NPS Tools & Best NPS Software. Some of the cheaper NPS software out there forces you to compromise on customization for a lower price.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Software Review 93

Userpilot

APRIL 30, 2024

What’s one of the biggest factors impacting how many users use your product ? This article will look at what the adoption rate is, what factors influence it, how you can calculate your adoption rate, and how to improve it. Book a demo now to find out more. Your adoption rate.

Onboarding KPIs 88

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Userpilot

DECEMBER 13, 2023

This article will cover everything you need to get started with your product. Integrating a JTBD survey in your onboarding flow, like Userpilot does, to understand user needs for features like easy onboarding or code-free product tours enhances user engagement and provides early feedback for continuous improvement.

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Userpilot

MARCH 29, 2024

This article reveals the major causes of funnel leaks at each customer journey stage and how to fix them. You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. Implement app usage analysis and convert new users to repeat buyers.

Data Visualization 101

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Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. A majority of consumers experience that same lack of introduction during SaaS onboarding. What is SaaS customer onboarding software? What to look for in customer onboarding software.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. User segmentation.

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Research Software 103

Split

MARCH 31, 2023

Testing in production is a software testing method that involves running tests in a live, real-world environment. This type of testing allows organizations to deploy new features and test their performance or run tests to observe how the system responds to different user inputs.

User Testing 97

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Userpilot

MAY 14, 2023

In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. TL;DR Customer feedback is any information gathered about the customer experience with your product or service. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers.

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Userpilot

AUGUST 23, 2023

In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. If you are already a product analyst, get a Userpilot demo to ensure excellent business outcomes through data collection and analysis. Let’s dive in! What is a product analyst?

Data Visualization 89

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Userpilot

FEBRUARY 20, 2023

In our article, we aim to help you make the decision. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Book the demo ! Pendo review.

Data Visualization 98

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