Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. Book a demo now. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a user flow? Book a demo now to get started.

Data Visualization 103

Data Visualization Customer Feedback Analytic Tools User Testing 103

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. Optimizing for search engines and not humans While SEO is important, it shouldn’t come at the expense of good UX.

User Testing 98

User Testing Feedback Software Research Software Product Research 98

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. In this article, we examine the six-step process to creating effective visuals and best practices that can elevate the quality and impact of your visuals.

Data Visualization 98

Data Visualization Analytic Tools UX User Testing 98

Userpilot

JANUARY 15, 2024

Looking for some good UX writing examples that inspire you to create your copy? In this article, we’ve compiled 14 great examples of product copy and a few best practices UX writers should follow to achieve similar results. Your UX writing should be time and context-appropriate. What is UX writing?

UX 94

UX Customer Experience User Testing User Friction 94

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? This is the main focus of the article. We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! Book the demo!

Research Software 96

Research Software Analytic Tools Feedback Software User Testing 96

Userpilot

JANUARY 9, 2024

This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 101

Analytic Tools Data Visualization Feedback Software Research Software 101

UX Planet

JANUARY 24, 2024

Consider this: What’s your unique UX superpower? If you’re aiming to make a mark in UX, switch to a dream job, or stand out among thousands vying for highly competitive roles at top companies in 2024, then settling for a ‘good enough’ portfolio isn’t an option. Illustrate a major UX project you spearheaded across multiple platforms.

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UX Data Visualization Feedback Software Customer Feedback 88

Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? Look no further as this is exactly what this article covers! We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. The process of creating a UX roadmap starts with goal-setting (e.g.,

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Roadmap Customer Experience UX Product Research 101

Userpilot

JUNE 17, 2021

If you’ve ever signed up for a complex SaaS product, there’s a good chance you’ve seen demo content without realizing it. The value of demo content is perhaps most apparent for early-stage SaaS products with few users, or for products where the value is directly correlated with the presence of other users, such as a social network.

Analytic Tools 98

Analytic Tools Demo Customer Communications Data Visualization 98

Userpilot

DECEMBER 6, 2023

In the dynamic world of digital design, the roles of the web designer vs UX designer stand out as pivotal contributors to the online landscape. This article explores the roles and responsibilities of the web designer and the UX designer. UX design, however, involves optimizing a product to generate better user experiences.

Research Software 95

Research Software Analytic Tools Feedback Software Data Visualization 95

Userpilot

JANUARY 11, 2024

UX bias can seriously impact your research project and negatively influence your final product design. This article helps you identify potential biases affecting your UX design project. TL;DR Cognitive biases in UX research are unconscious inclinations that impact the accuracy of your research.

User Testing 99

User Testing UX Product Research Data Visualization 99

Userpilot

MARCH 28, 2022

Are you looking for some good UX examples? But what makes a great UX design and can you achieve it without good UI? In this article, we are looking at some really good UX design examples that will inspire UX designers. Great UX design helps users easily achieve their goals and complete their tasks without friction.

Analytic Tools 111

Analytic Tools Feedback Software UX Data Visualization 111

Userpilot

NOVEMBER 30, 2023

What is the UX research process? These are only some of the questions that the article tackles. It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. Each UX research project should start with goal setting and formulating research questions. Book the demo!

Product Research 95

Product Research User Testing Research Software Data Visualization 95

Userpilot

MAY 31, 2023

A good UX design helps to make your product easier to use and create a delightful experience. Here are the best examples of good B2B SaaS UX designs and why they work: Userpilot breaks down long processes onto multiple screens to prevent overwhelming users with too many options. UI is, in fact, a part of UX.

UX 89

UX Customer Experience Data Visualization User Experience 89

Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? This article shows you the tips and tricks to implement. We cover: The difference between sympathy and empathy in UX design. Tools for user research and empathic UX design. Build fully customized feedback surveys and start applying empathy in your UX design.

User Testing 105

User Testing Customer Experience Data Visualization Research Software 105

Userpilot

JANUARY 11, 2022

From Amazon’s navigation bar to Whatsapp’s deleted messages: bad UX design is something that we’re all familiar with as consumers. In this article, we’ve listed 13 of the worst design mistakes that we’ve seen to date. Fill empty states with dummy data or demo content. Let’s get into it.

Analytic Tools 105

Analytic Tools Research Software UX Customer Experience 105

Userpilot

JULY 27, 2021

Onboarding UX patterns might just be the unsung hero of the SaaS world. But what are the must-have onboarding UX patterns to build an effective interactive walkthrough ? Onboarding UX patterns come in 3 varieties: annotated UX, embedded UX, and dedicated UX. Onboarding UX Pattern Categories.

UX 98

UX Customer Experience Data Visualization User Testing 98

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

MAY 16, 2023

Beyond the sprawling knowledge bases and ever-occupied support agents, UX patterns and in-app communication channels help you meet customers’ needs on demand. This article examines what contextual help is, why it’s necessary for SaaS companies, and how you can implement it in your product.

UX 94

UX Customer Experience Customer Satisfaction User Friction 94

Userpilot

JUNE 20, 2023

So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users. To learn how Userpilot’s features can help you foster trust in your design, book a demo today!

User Testing 97

User Testing Customer Feedback Customer Experience UX 97

Userpilot

SEPTEMBER 25, 2023

Concept testing is an integral part of designing UX that not only satisfies user needs but delights them. This article introduces various concept tests, shows you how to conduct them, and discusses ways to collect user feedback to gain actionable insights. Book the demo to see how it can help your organization!

User Testing 98

User Testing Product Research Feedback Software Analytic Tools 98

Userpilot

NOVEMBER 22, 2021

When it comes to feature adoption , free trials and product demos are two tactics that companies commonly use to acquire new users. In this article, we’re going to go over the benefits of each approach as well as explore how using both free trials and demos can benefit most SaaS companies. What is a free demo?

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Demo Feedback Software User Testing Customer Experience 98

Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. In this article, we’ll break down exactly the tools , techniques, and tactics you can leverage in your product. What is onboarding UX?

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Onboarding KPIs Feedback Software UX Data Visualization 97

Userpilot

JULY 9, 2023

If you’re after the answer to this question, you’re in the right place, because that’s exactly what the article explores. Book the demo to see how. Usability vs. User Experience (UX). In this way, you can quickly test the UX design of your product with real users. Source: UX Planet.

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User Testing Customer Experience Customer Feedback Product Research 97

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 94

Customer Experience User Testing Analytic Tools Feedback Software 94

Userpilot

JUNE 30, 2022

What are UX surveys and when should you, as a UX designer use them? Conducting UX research and analyzing customer feedback helps you stay relevant to your customers and drive retention. In this article, we’ll look into different types of UX surveys and equip you with the knowledge and best practices for conducting one.

Product Research 98

Product Research User Testing Feedback Software Research Software 98

Userpilot

JANUARY 8, 2024

Looking for UI/UX tools to help you build irresistible products and deliver the best user experience ? This article shows you some of the most effective tools you need in the product development process. TL;DR Major types of UI and UX tools include products for research, prototyping, and product testing. Miro’s user interface.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

FEBRUARY 7, 2022

Here at Userpilot, we talk a lot about how to design your UI effectively , but sometimes I think that bad UX examples are even more instructive. To take your understanding to the next level, you can study the UX mistakes made by other SaaS companies , not just your own. So, here’s a collection of bad UX examples from SaaS tools.

Analytic Tools 97

Analytic Tools Research Software Feedback Software UX 97

Userpilot

OCTOBER 14, 2021

At its core, UX design comes down to helping customers solve their problems. But what if you could make that journey more engaging by using UX gamification? A proper UX gamification system uses the following components: goals/objectives, rules, feedback rewards, motivation, freedom of choice, and freedom to fail.

Feedback Software 95

Feedback Software Customer Experience User Testing UX 95

Userpilot

APRIL 10, 2023

That’s exactly what we explore in the article. If you want to see how Userpilot can help you optimize your user experience to reduce decision fatigue and the time to value, book the demo! How’s that relevant for UX designers ? To fine-tune the UX experience, you need empirical data about user in-app behavior.

UX 85

UX User Testing Product Research Customer Experience 85

Userpilot

MAY 24, 2019

When we say software demo, what comes to mind? The truth is, until recently, software demos were simply a way to show off your product to interested prospects. A recent example of Product-Led Growth in the UX world is a product called Figma. For years the go-to product for UX and UI designers has been Sketch.

Analytic Tools 64

Analytic Tools Demo Customer Experience Data Visualization 64

Userpilot

OCTOBER 21, 2022

What are some UX onboarding best practices that can help you to design an unforgettable first-time experience and convert more users? In this article, we’ll discuss a few best practices on how to build a great user onboarding flow that attracts new customers and keeps them engaged throughout the customer journey. What is UX onboarding?

Feedback Software 73

Feedback Software Onboarding KPIs UX User Testing 73

Userpilot

JULY 30, 2022

It helps UX designers and product managers better understand users’ goals and the steps they must take to get their job done. In this article, we’ll be covering all the necessary steps to successfully perform a task analysis. Breaking down complex tasks into small steps to find overloaded UX areas. Task analysis process.

UX 98

UX Customer Experience Research Software User Testing 98

Userpilot

DECEMBER 7, 2021

Product designer vs UX designer—how do these two roles measure up against each other? While product designers and UX designers often have intertwined responsibilities, they are not the same. This article will walk you through all you need to know about a product designer vs a UX designer. Product designer vs UX designer.

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UX Research Software User Testing Analytic Tools 97

Userpilot

JULY 6, 2022

This article will guide you through how to use progressive onboarding to boost customer engagement in your app. The UX onboarding process is a series of steps a user goes through when they begin using your product. The UX onboarding process is a series of steps a user goes through when they begin using your product.

UX 105

UX Customer Experience User Testing Data Visualization 105

UX Planet

APRIL 17, 2024

I wrote an article on that topic in 2022 , and since then I’ve spent a considerable amount of time procuring a variety of Design tools. You should schedule a conversation and subsequent demo of the application with those organizations, and include your peers, so everyone can have a clear perception of what these tools are able to deliver.

Research Software 76

Research Software Feedback Software Analytic Tools Data Visualization 76

Userpilot

MAY 23, 2022

The more your users stick to the happy path UX, the more they’ll see the value in your product and want to stay around. You can make this happen by optimizing the UX for unhappy paths within your product. This article shows you how. What is a happy path in UX? What is the unhappy path in UX? Best of all?

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Feedback Software Analytic Tools UX User Testing 104