The Product Coalition

NOVEMBER 4, 2020

These are our improv techniques for conducting user interviews, consolidating user pain points to create solutions, humanizing your customers, and working with your team to bring it all home. We hope they come in handy for you and your team. Find ways to connect your team members to their end audience. Becca, back to you.

Article 205

Article User Friction Product Management Product Manager 205

The Product Coalition

SEPTEMBER 7, 2022

Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. Why should you invest in MVP development? You can successfully prevent these problems by starting software development with a Minimum Viable Product (MVP). First, the developers create a wheel.

User Testing 132

User Testing Feedback Software Research Software Product Research 132

The Product Coalition

SEPTEMBER 4, 2020

I became director of communications, leading the development of intranets and web applications. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making. Designers vs Developers The work culture in this large organization was unlike anything I’d ever experienced.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

Userpilot

MARCH 25, 2024

In this article, we explore what customer attrition is, why it matters, and 15 effective strategies for strengthening customer relationships, boosting loyalty, and driving long-term growth. However, most customer churn falls under one of four categories: Bad product-customer fit Several factors could lead to a poor product-customer fit.

User Testing 94

User Testing Customer Experience Data Visualization Customer Feedback 94

PMLesson's Ace the PM Interview

FEBRUARY 25, 2022

Creating a concise, specific, and relevant front end developer resume is key to landing your next job in tech. For front-end developers, it is important to craft your resume in a way that highlights your skills, experience and programming language knowledge. We created this guide for both junior and senior front-end developers.

Weak Development Team 52

Weak Development Team Development Certifications User Testing 52

The Product Coalition

DECEMBER 27, 2023

Building effective teams with people from different disciplines can be challenging due to various circumstances. Teams with multiple functions are instrumental towards staying competitive and succeed. Conversely, to rely solely on a single-function team for brainstorming is a recipe for failure.

Analytic Tools 131

Analytic Tools Weak Development Team Reporting Tools Technical Review 131

Product Management University

NOVEMBER 17, 2022

After countless conversations, articles, webinars and conference sessions, I started to feel like the profession of product management had been reduced to…. Getting product teams to “consistently” operate with this mentality…still a challenge! The Importance of Strong Market-Facing Feeder Systems.

Reporting Tools 130

Reporting Tools Weak Development Team Marketing Product Management 130

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Customer Interviews Help Us Understand Our Customers’ Goals, Context, and Unmet Needs I recommend product teams interview customers at least weekly.

User Testing 165

User Testing Customer Experience Customer Feedback User Friction 165

UX Studio

MAY 15, 2018

By definition, design handoff takes place when the finished design has reached the stage for the developers to implement it. Let’s look at the basics and some suggestions to get the best out of the designer-developer collaboration. Read more about this approach in Intercom’s great article.) We can always do something more.

Weak Development Team 96

Weak Development Team Technical Advisors Development UX 96

The Product Coalition

APRIL 2, 2019

Developer to Consultant to Product Manager If you asked me 5 years ago, I didn’t even know what Product Management was. I started off my journey as a UI developer at PayPal Engineering Singapore. These roles gave me opportunities helped me gain exposure on how to develop web applications for users. Product Management Journey?—?Developer

Weak Development Team 60

Weak Development Team Consulting Product Management Product Manager 60

Userpilot

APRIL 17, 2024

This article will help you understand the explicit vs. implicit tracking debate and which is right for your needs. Implementing explicit event tracking requires a lengthy process involving planning, development, and analysis, necessitating a careful evaluation of its value versus effort.

Data Visualization 103

Data Visualization Analytic Tools Customer Experience Technical Review 103

Userpilot

APRIL 15, 2024

This article aims to help you avoid that. From poor onboarding to slow response times and inadequate self-serve support, customer pain points significantly impact the customer experience, potentially leading to dissatisfaction, negative online reviews, and churn. We cover: Types of customer pain points. Six common customer pain points.

User Friction 103

User Friction Customer Communications Analytic Tools Feedback Software 103

PMLesson's Ace the PM Interview

AUGUST 1, 2022

We dug through our bookshelves and asked our friends what their favorite system design books are. These books are for both experienced engineers looking to refresh their skills or learn something new as well as folks who are preparing for a system design interview. System design is an extensive topic.

Books 52

Books Artificial Inteligence Weak Development Team Software Engineering 52

Userpilot

APRIL 22, 2024

In this article, we’ll show you how to offer support effectively and on a scale! Any help that involves the technical team. Whether it’s through developer’s docs, tweaking the code, or providing integration assistance. This is one of the most popular chatbot and ticketing systems that leverages AI.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Hutwork

MARCH 9, 2018

Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too. Regardless, the following articles are a must-read for anyone concerned with rolling out the best product in each iteration. Agile Died While You Were Doing Your Standup. 4 One Door at a Time.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Coalition

MARCH 23, 2018

Was Steve Blank (the person who first coined this phrase) trying to tell us that before building a company, a team, it is important to first verify where and how a product will fit into a given market? Part of product development is understanding how it will be supported. And again, my confusion grew.

Weak Development Team 68

Weak Development Team Research Software User Testing Technical Review 68

The Product Coalition

AUGUST 25, 2022

Poor quality testing results in higher expenses. Having a listing of goals helps the team perceive what insights every one of the tests provides them, and conjointly simplifies the testing method itself. This may highlight existing failures and supply continuous feedback on the state of the system.

Feedback Software 119

Feedback Software Reporting Tools Product Research Testing 119

The Product Coalition

JULY 24, 2021

In my first article in this series, I posited that the only problem Agile has is that it’s too concise. People influence the system around them, but more often than not people conform to the system within which they operate. Can you imagine a team?—?that And so do people.

Agile 173

Agile Feedback Software Weak Development Team Customer Experience 173

Lenny Rachitsky

APRIL 2, 2024

In the past five years, Sean’s team has grown Duolingo’s daily active users from 5 million to nearly 30 million today (over 6x!), Including development time, experiment rollout, and running the experiment for two weeks to get data, they ended up launching the port of Feature A 82 days later.

Analytic Tools 120

Analytic Tools Customer Experience Weak Development Team Data Visualization 120

UX Planet

DECEMBER 12, 2023

I frequently come across rookie mistakes on real, commercial apps managed by well-run and well-funded organisations with sufficiently big design teams. The mistakes can be anything from oversight to negligence to laziness to just outright poor design decisions. This is the first in a likely series of such articles. Lazy Design.

Feedback Software 78

Feedback Software UX User Testing Weak Development Team 78

Intercom, Inc.

AUGUST 13, 2019

As the head of our Support Ops team, I work daily with my teammates to develop automated solutions that don’t frustrate customers, but empower them. Our bots use AI to provide customers with links to existing resources, like knowledge base articles and FAQs. Why automate your customer service?

Data Visualization 279

Data Visualization Customer Experience User Testing Customer Feedback 279

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 134

Reporting Tools Feedback Software Agile User Testing 134

The Product Coalition

JULY 11, 2022

Learn how to build a DEEP backlog and conduct productive refinement calls in order to maintain a happy and agile team. Is the work well distributed throughout the team, or are some overwhelmed while others with too much spare time? A not well refined backlog causes many problems for the team. Let's start with a reflection.

Weak Development Team 112

Weak Development Team User Testing Product Research Customer Experience 112

Roadmunk

SEPTEMBER 21, 2017

I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader. This list is not the be all end all; there are countless ‘must-read’ articles for PMs. I’ve hand-picked articles that specifically helped me during key moments in my career.

Article 81

Article User Testing Product Research Technical Review 81

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

The Product Coalition

JANUARY 28, 2021

Some people want to believe that they won’t happen or don’t want to talk about them so that they don’t risk being seen as bad at their job. I’ve never seen a roadmap naming the bugs a team wants to introduce?—?but Failing to incorporate testing (manual and automated) into the development process. of the gross domestic product.”

Reporting Tools 183

Reporting Tools Software Review Technical Review Systems Review 183

The Product Coalition

JUNE 24, 2022

Every other day I seem to come across several new articles describing how to pass the infamous product manager interview. Apparently, what I don’t see is many articles aimed at helping people understand what the product manager position is actually like, and whether it is a good fit for them? Data used to scare me. Heck, it still does.

User Testing 151

User Testing Analytic Tools Research Software Feedback Software 151

UX Studio

SEPTEMBER 10, 2019

In this post we created a guide on the steps to take in developing your brand strategy. How to develop your brand strategy? This happens either because they don’t know how to start the process or keep the information updated and shared across their teams. They establish what you stand for as a team. Get specific!

Branding 63

Branding Weak Development Team Strategy Research Software 63

Split

MARCH 29, 2024

A production environment in software development is the final stage where applications meet end-users. Furthermore, clearly distinguishing the production environment from the staging, testing, and development environments is a fundamental step in the software development process.

Feedback Software 52

Feedback Software User Testing Data Visualization Product Research 52

Userpilot

NOVEMBER 20, 2023

Unfortunately, yes, and our article explains why. Inconsistent data formats and different terminology (definitions) between teams or analytics tools can also result in discrepancies. First, data discrepancies can lead to poor decision-making. Data entry errors Most SaaS teams collect data automatically.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

UX Planet

FEBRUARY 19, 2024

This article is for aspiring designers who are still creating a strong introduction to their UX or UI portfolio. In this article I am going to share with you 50 examples of proven design portfolio introductions from designer hires from Google, Apple, Facebook, Uber, Apple, Spotify, Airbnb, and Amazon. I design systems.

UX 86

UX Technical Review Customer Experience Weak Development Team 86

Roman Pichler

DECEMBER 4, 2018

To understand if and to what extent your product is affected by technical debt, talk to the development team, for example, in the next sprint retrospective. I find that development team members usually have a good understanding where issues in the architecture and code are. Preventing Technical Debt.

Feedback Software 252

Feedback Software User Testing Customer Experience Weak Development Team 252

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    If it breaks three years from now — or has to change to work with changes in their other various systems — we’ll be expected to fix/change/adapt/improve it to meet purpose.    Far away. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Modus Create

JUNE 18, 2019

But my employer had just paid for me to go through the training, and I was expected to help improve their development processes. That’s when it got bad. It got so bad that the CEO outlawed Agile altogether. What I am asking you to do is to not be religious about any prescribed system. My productivity suffered.

Weak Development Team 75

Weak Development Team Agile Systems Review Software Review 75

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. In this article, we look at different ways for product managers to avoid falling into the overengineering trap. Poor prioritization and external pressure are also common causes. But worry not! Book the demo!

Feedback Software 99

Feedback Software Analytic Tools Research Software User Testing 99

The Product Coalition

JUNE 25, 2019

Do co-located teams truly perform better? But having experienced both poorly performing, co-located teams as well as high performing distributed teams, I wanted to take a closer look at some of the research as well as experiences of others. The team members are a critical part of the overall success of distributed teams.

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

UX Studio: Product Management

JUNE 22, 2021

They get most of the recognition, but they also have to be involved in everything, which is super tiring and often leads to stress, burnout, and bad health. They don’t have to make every decision and double-check everything done by their teams. In this article, I will share what it is and how to use it.

Data Visualization 130

Data Visualization User Testing Analytic Tools Weak Development Team 130