Userpilot

JANUARY 29, 2023

What do good product experience examples have in common? This article considers what product experience is. It also examines some good customer experience examples and how you can design one. Finally, embed the videos into your knowledge base for easy user access. Want to embed video tutorials in your resource center?

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Data Visualization 98

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? In this article, we’ll take a quick look over what a user persona is and how to create one. In this article, we’ll take a quick look over what a user persona is and how to create one.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? What is The Importance of Product Analytics?

Analytic Tools 98

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 98

Userpilot

JUNE 30, 2023

In this article, we’re going to examine Userpilot’s resource center editor in depth. Make sure you’re launching the resource center when it’s contextually relevant – for example, just after a specific user segment has made a change and is looking for help. There are many metrics to explore.

Analytic Tools 98

Analytic Tools Embedded Analytics Data Visualization User Testing 98

Userpilot

MARCH 25, 2022

Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction. For instance, when someone gives you a high Net promoter score (NPS), putting them in the Promoters category, thank customers right away and ask them for a more in-depth review on G2 or Capterra. Welcome survey.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Userpilot 2.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

NOVEMBER 28, 2022

In this article, we’ll show you: What customer churn is and why it matters. Customer churn occurs when customers cancel their subscription to a product or service. For one, churned users leave negative reviews. Here’s why: Churned users leave negative reviews. Calculate the revenue churn.

Feedback Software 98

Feedback Software Customer Feedback Customer Experience User Testing 98

Userpilot

JUNE 26, 2023

This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

NOVEMBER 30, 2023

These are only some of the questions that the article tackles. To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer. This includes data from your analytics tools (e.g. What is the UX research process? Why is it important? What are its stages?

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

JANUARY 8, 2024

This article shows you how. For example, you can always watch our recorded webinars anytime you want—as many times as you need! Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

JUNE 2, 2022

What are some great customer feedback examples that SaaS companies use successfully? Continuous customer feedback collection is vital to business success. In this article, I’ve outlined the best customer feedback examples your SaaS company can leverage to get quality insights from your user base. A Userpilot review on G2.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. A self-hosted LMS, on the other hand, is installed on the customer’s own servers.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

OCTOBER 16, 2022

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Churn rate.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

JULY 14, 2021

That’s exactly what I’m going to cover in this article. Plus, if you don’t know where to start, you’ll find some examples and questions you should use in your surveys. A happy face can have a 5 on a 1-5 scale that you run through your analytics formulas. Good surveys fit the look and feel of your product.

Customer Satisfaction 98

Customer Satisfaction User Testing Product Research Customer Feedback 98

Userpilot

SEPTEMBER 12, 2022

Implement in-app self-service support to provide help whenever they need it. You can use software to implement all these strategies. So why not try a Userpilot demo to delight your customers without coding? Satisfied customers are less likely to leave negative reviews, complain, or churn aggressively.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

The Product Coalition

JULY 10, 2023

Businesses are faced with the challenge of reaching their target audiences in a cost-efficient and impactful way. Product managers have the unique opportunity to extend their software products, integrate with external tools, and organically grow the product’s audience. Let’s take a look at some real-world examples of CGM in action.

User Testing 82

User Testing Feedback Software Analytic Tools Data Visualization 82

Userpilot

SEPTEMBER 22, 2021

In this article, we discuss what engagement tools are and why you need them for your SaaS. Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

APRIL 21, 2024

We also share examples of different conversion paths and optimization strategies. Once you have the overall destination, set a specific goal from your business perspective. For example: ‘Increase free trial sign-ups by 3.4% build in-app experiences that increase product adoption and retention without coding).

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Userpilot

AUGUST 20, 2022

Customer love improves word of mouth, positive reviews, customer retention , customer loyalty, and customer stickiness. You can quickly implement a lot of these strategies with customer success software. Positive reviews. It involves tracking user-generated content like social comments, product reviews, forum threads, etc.

Feedback Software 98

Feedback Software Customer Experience Customer Feedback User Testing 98

Userpilot

JULY 27, 2022

In this article, I’ll show you which feedback approach is better for your SaaS and the right tools for collecting it. Customer feedback is the data you collect on customers’ evaluation of your product/services. Example of Userpilot ’s NPS survey. product reviews. Third-party review websites. Let’s jump right in.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

AUGUST 26, 2022

In this article, we’ll be explaining the value of user feedback and how to gather user sentiment , with a strategy in place. You can use customer feedback software that lets you create feedback cycle intervals for users who responded to the NPS survey. For example, you can run a CSAT and NPS survey on the same page on your page.

Feedback Software 97

Feedback Software Customer Feedback User Testing Analytic Tools 97

Userpilot

OCTOBER 24, 2023

Sending in-app surveys and segment those users who report hardships with the product, express dissatisfaction, or rate your SaaS product low. Since you’ll need software to resurrect users, why not book a Userpilot demo and see how you can retain more users for your business? Who are resurrected users?

Customer Experience 103

Customer Experience User Testing Customer Feedback Onboarding KPIs 103

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

NOVEMBER 30, 2021

It’s easy to use and doesn’t require coding skills. Userlane is also a DAP tool, unique due to its employee onboarding functionality. Userpilot is a robust, code-free, and easy-to-use SaaS DAP tool that offers many of the same features as Appcues but for a much lighter price tag. User Analytics. New User Onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Usersnap

AUGUST 20, 2021

If the same has happened to you, then you’re probably asking yourself: how should I most effectively use the customer feedback that comes in to make better business decisions? In this article, we’ll break down the feedback analysis process. Public Reviews. You can embed your business’ Facebook chat in just a few minutes.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

APRIL 21, 2024

By integrating customer support directly into your software app or website, you can: Boost user retention. Resolve issues quicker and provide efficient customer service. Free up support staff to focus on more complex issues by also adding self-service resources. Improve customer satisfaction. Book a demo to learn more.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Embedded Analytics 98

Userpilot

MAY 12, 2024

TL;DR Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 15, 2024

This article aims to help you avoid that. Resource center analytics. Six common customer pain point examples Inaccessible customer support channels. Examples of this pain point include lengthy and complicated signup flows with too many forms or inadequate onboarding that leaves users feeling lost. CSAT surveys.

User Friction 105

User Friction Customer Communications Analytic Tools Feedback Software 105

ProductPlan

APRIL 14, 2022

For example: As your development team closes out user stories in Jira, you might need to update the status of your roadmap’s initiatives manually. If you want to keep up with the progress of roadmap initiatives, you might need to review these details in your development team’s task management app.

Analytic Tools 89

Analytic Tools Data Visualization Embedded Analytics Roadmap 89

Userpilot

MAY 12, 2024

TL;DR Product Fruits is a platform designed to help you tackle issues related to software adoption. The platform provides insights into successful practices, guiding you toward steady business growth. Best of all, you don’t need any coding skills to get started with Product Fruits.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Reveal

JULY 19, 2022

Reveal Embedded Analytics. As a business owner or manager, it’s natural to want your business to run smoothly and efficiently. When it comes to embedded analytics a lot of business owners and managers use white labeling software that helps them build trustful and loyal relationships with their valuable customers.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Userpilot

MAY 12, 2024

The no-code solution focuses on increasing user engagement and driving feature discovery. Real-Time Analytics Needs : Companies that operate in fast-paced work sprints will likely opt for product adoption solutions with real-time analytics since Pendo’s one-hour data lag can data-driven decision-making difficult.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

All of these are possible without coding! Analytics are not advanced : Chameleon doesn’t possess robust analytics features like Userpilot does. You might want to consider another tool if you need accurate product and user analytics, without paying for additional tools. Interested in driving product growth without coding?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

TL;DR UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. All of these are possible without coding! Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 16, 2024

Have your eyes on WalkMe product tours and wonder if it’s the right solution for your business. When it comes to product engagement , it’s important to find the right software with all the features you’ll need for each touchpoint across the user journey. Coded customization. Then you’re in the right place!

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer satisfaction needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It’s also possible to create custom dashboards for your product.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your customer satisfaction needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52