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How To Train a Transactional Chatbot Using Reinforcement Learning?

The Product Coalition

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. Iterative Learning from User Feedback: The chatbot actively observes and learns from user feedback, incorporating a feedback loop into its reinforcement learning mechanism.

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5 Reasons Using Product Analytics Enhances Your Customer Experience

Gainsight

Product analytics is the machete that you can use to slice through the thickest feedback and shape your product growth strategy. In this article, we lay out the five ways product analytics enhance your customer’s experience and make your job easier. This is where customer feedback loops directly improve the customer experience.

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The Laws of Community: How to Score in Business Through Community-Building

Gainsight

We get professionals together to connect people without the need to travel – it’s a great way to start your community” he says. That reason will always be your content i.e. your articles, documentation, product roadmap updates, knowledge base, and professional discussions. And more importantly, you may not even need a platform…yet!

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UX Strategy: Step-By-Step Guide for SaaS Companies

Userpilot

This is the main focus of the article. Tell them to imagine that they have traveled into the future and their ideal solution already exists. Slack’s UX strategy involves iterative innovation based on user feedback. By maintaining strong feedback loops with users, the platform is constantly improving its usability and features.

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What I’m Saying Yes to in 2020 (With 2 Big Announcements)

Product Talk

Corporate Workshops: In the past, I’ve turned down most corporate workshops because the travel was too prohibitive for my schedule. Read Product Talk: I’ve published 200+ in-depth articles right here, which are freely available to everyone. Get notified of new articles here. I’m thrilled to be able to offer this. Tweet This.

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16 Product Retention Strategies Every Product Manager Implement

Userpilot

In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty. The travel and hospitality sector only retains just over half their customers at 55% – as you’d expect, with people shopping around for deals on flights and hotels.

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Is Customer Feedback Really Making It to Your Product Roadmap?

Gainsight

I encourage you to watch this Gainsight webinar to discover our Phase One findings and dive deeper into the findings I discuss in this article. Phase One Findings: The Customer Feedback Black Hole. The Core Feedback Loop. If this loop is working well, this should be a virtuous and impactful relationship.