The Product Coalition

JANUARY 26, 2022

Reading this article, you will learn how Chris Bomgaars, a CEO and Founder of EveryPig, found his solution to tackle this industrial problem. Table of Contents The Story Begins in Iowa ; Joining the Family Business ; Creating the Solution ; Making the Product ; Technical Challenges ; Moving To the Market ; Founder Tips ; Conclusion.

Reporting Tools 119

Reporting Tools Feedback Software Data Visualization Engineering 119

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Strategy first, technology second. Customer support is more business-critical than ever.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? But don’t worry—this article will provide some inspiration. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. It’s a common experience.

Feedback Software 93

Feedback Software Analytic Tools Reporting Tools Customer Communications 93

Userpilot

JULY 24, 2024

Launching a product without a well-defined product strategy framework is similar—you risk wasting resources without a clear path to success. So, how do you outline a product strategy framework that is the foundation of product-led growth ? This article will discuss the key steps to get you started. Let’s get right to it.

Data Visualization 96

Data Visualization Framework Product Strategy Analytic Tools 96

Userpilot

JUNE 26, 2024

Starting a career as a software product owner requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for software product owners, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Userpilot

AUGUST 30, 2024

This article will show you how to master customer segmentation, so you can stop guessing and start delivering exactly what your customers are looking for. Technographic segmentation categorizes users by the technology they use. Employ customer segmentation tools like Userpilot to gather relevant data and create segments.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Customer Experience 72

The Product Coalition

MARCH 23, 2022

A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article. Markets need solutions.

Framework 120

Framework Reporting Tools Technical Review Systems Review 120

Folding Burritos

FEBRUARY 22, 2016

What we want is to create a culture where stakeholders come to us with problems, rather than ready-made ideas and solutions (i.e. Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Userpilot

JULY 20, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. Customer retention managers rely on various tools to enhance customer satisfaction and loyalty. Userpilot and Custify offer solutions for onboarding, in-app engagement, and personalized experiences.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 20, 2024

Learning the tools essential for the role is also essential. Learning the tools essential for the role is also essential. Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 19, 2024

TL;DR A customer success analyst ensures customers achieve their goals with the software by analyzing data , tracking KPIs, and identifying trends to improve the user experience. Customer success analysts leverage various tools to enhance their work. Looking into tools for customer success analysts? Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

JULY 13, 2022

Learn how the other solutions compare. If you’re shopping around for a mobile app analytics platform before biting the bullet with Fullstory, you’ve landed in the right place. FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Reporting Tools 111

UX Planet

FEBRUARY 1, 2024

Social Impact Improving access to efficient finance management tools can reduce financial stress and improve individuals' overall well-being. By promoting financial literacy and providing tools for effective budgeting and planning, the application can empower users to make informed financial decisions.

Analytic Tools 92

Analytic Tools Data Visualization Research Software Reporting Tools 92

Userpilot

AUGUST 19, 2024

TL;DR A product assistant supports product managers in the SaaS industry by conducting market research , analyzing user feedback, and coordinating with cross-functional teams to guide product development and enhance software solutions. Product assistants utilize a variety of tools to streamline their work.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JUNE 19, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Managing multiple software products and teams brings new challenges for product owners. Let’s get started!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. However, selecting a framework or creating one from scratch can be very confusing.

Feedback Software 86

Feedback Software Research Software Analytic Tools Product Research 86

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights.

Feedback Software 77

Feedback Software Analytic Tools Research Software Customer Feedback 77

The Product Coalition

JANUARY 23, 2022

This is writing code and/or using tools to automate the testing of mobile software?—?either There are now thousands of different phones, tablets or other devices with different operating systems, screen resolutions, performance and memory requirements and limitations. What is Mobile Test Automation? an app or website.

User Testing 189

User Testing Analytic Tools Feedback Software Research Software 189

Userpilot

JUNE 28, 2024

TL;DR A user acquisition specialist is a marketing professional focused on attracting and converting new users for a company’s products or services. Head of user acquisition/director of marketing (8+ years) : Lead the entire user acquisition function, align strategies with business goals , and report directly to senior executives.

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

The Product HQ

JUNE 1, 2024

In the case of someone like a Software product manager, this may prove challenging. They work with typical product management software and also manage the product roadmap as well as the product team. In this article, we’ll take a closer look into the roles, duties, and abilities of a software product manager.

Reporting Tools 98

Reporting Tools Research Software Feedback Software Analytic Tools 98

Intercom, Inc.

APRIL 13, 2021

A large part of making this belief a reality is the idea of running less software. For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

The Product Coalition

AUGUST 11, 2022

The full-fledged introduction of AI systems in the field of law is hampered by a number of technical difficulties. However, most of them can be solved by optimizing existing algorithms or developing alternative technical solutions. As for the presence of external signs of emotionality, we already have working prototypes of AI systems.

Reporting Tools 110

Reporting Tools Research Software Technical Advisors Framework 110

eG Innovations

MARCH 31, 2022

The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. This integration minimizes user intervention in the configuration of the monitoring system. The eG Enterprise CLI (Command Line Interface).

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization User Testing 52

Intercom, Inc.

OCTOBER 27, 2021

Last year we announced the Conversational Support Funnel – a powerful framework to help your support team to get ahead of known problems with proactive support , automatically answer simple, repetitive queries with self-serve support , and resolve complex issues with a human touch. . are performing best for your team.

Data Visualization 138

Data Visualization Reporting Tools Strategy Inbound 138

Userpilot

JULY 21, 2024

UX researchers can leverage a range of tools to improve their work: Userpilot assists in user onboarding and feedback collection, while Monday.com and Jira Software aid in project and product management respectively, etc. Looking into tools for UX researchers? What skills should a UX researcher have?

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Reveal

AUGUST 24, 2022

Traditional business intelligence and analytics solutions are made for data analysts and technical users. Drag and drop analytics are interactive and user-friendly analytics platforms that allow users to analyze complex data sets and build custom dashboards and reports by themselves when they need them. . See Reveal in Action.

Data Visualization 97

Data Visualization Analytic Tools Reporting Tools User Testing 97

eG Innovations

APRIL 21, 2022

Our APM survey found that 88% of organizations had some form of cloud technology deployed already. There are many who believe they don’t need monitoring tools for the cloud because their cloud provider will take care of all of their performance needs. and “can the same tools used on-premises be deployed on the cloud?”

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools White Paper 52

Product Talk

OCTOBER 25, 2023

As an individual contributor, you’re focusing on your own projects and progress, but as a leader you are now responsible for the team (or teams) that report up to you. Trevor Acy, Balancing Time for Learning and Bias for Action Meet Trevor Acy, the Associate Director of Product Management at Ramsey Solutions. The metrics are moving.

Leadership 277

Leadership Product Research Reporting Tools Feedback Software 277

Userpilot

JULY 19, 2021

Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. The study showed that companies that get customer success right prioritize technologies that improved customer experience. What is a customer engagement platform (CEP)?

Analytic Tools 97

Analytic Tools Research Software Reporting Tools Customer Communications 97

Userpilot

JUNE 26, 2024

In this article, we will outline the typical journey for a customer experience specialist, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Having the right tools at hand can help CX specialists do their jobs better. Looking into tools for customer experience specialists?

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Analytic Tools 52

Userpilot

AUGUST 29, 2023

In this article, we’re going to unpack what is product management , how it differs from traditional project management, the role it plays in building products that delight your users, and the skills a good product manager must demonstrate to succeed. In a small startup, a product manager might oversee everything.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 127

Reporting Tools Agile Feedback Software User Testing 127

Mind the Product

DECEMBER 22, 2016

I’m a product manager for a content management system that runs some of the most-visited websites in the world. Our team reports to the CTO, and we sit within the engineering arm of the organization. At its heart a CMS is a platform, not a product. I quickly found that I needed to become a platform product manager.

Reporting Tools 70

Reporting Tools User Testing Customer Experience Product Management 70

Product Management University

APRIL 17, 2024

Let’s say you have an artificial intelligence (AI) software platform. According to a Gartner Group article in January 2024 , they expect AI software to grow at a CAGR of 19.1% Determine the Forecasted Growth For Your Product Category If you read the Gartner report, there are multiple categories or slices of the AI market.

Reporting Tools 148

Reporting Tools Artificial Inteligence Customer Experience Healthcare 148

Usersnap

APRIL 29, 2023

Breaking-edge technology usually feels like something that requires advanced technical knowledge. Professionals all over the world have been discovering how it can make their lives easier, as a tool for brainstorming, analyzing, generating content & increasing their efficiency. Let’s get started! What is ChatGPT?

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

eG Innovations

JUNE 9, 2022

Vendors such as Citrix now advocate the use of technologies such as Terraform and Ansible for deployments. IaC and How it Relates to Monitoring Tools. These frameworks include networking, servers, data storage, and so on. This allows our tools to overcome challenges traditional monitoring tools will face.

Reporting Tools 52

Reporting Tools Data Visualization Artificial Inteligence Product Research 52

Userpilot

JUNE 17, 2024

TL;DR A user acquisition specialist is a marketing professional focused on attracting and converting new users for a company’s products or services. “Lean Analytics” equips you with data-driven decision-making through relevant metrics and tools. Looking into tools for user acquisition specialists?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Customer Experience 52