Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? That’s one of the questions we’re dealing with in the article. We’re also looking at what product managers do to increase the survival chances of their products. Product failure is often attributed to poor UI/UX.

Feedback Software 90

Feedback Software Research Software User Testing Analytic Tools 90

Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Experience 80

Customer Experience Analytic Tools User Testing Customer Feedback 80

Userpilot

APRIL 25, 2022

Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Opportunity friction is driven by the gap between what a user expects to be able to do, and the functionality of your product as it stands. Opportunity friction.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization User Testing 90

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? This is the main question we tackle in this article. We finish with an overview of product analytics tools that your team can benefit from. Product usage tracking (feature usage tracking, heatmaps).

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 93

Userpilot

JULY 13, 2023

It informs you whether your product growth is fine or if you should make tweaks to improve results. In this article, we’ll go through how to measure growth of a company by delving deep into the basics, relevant metrics, and each necessary company growth rate formula.

Onboarding KPIs 82

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 82

Userpilot

MAY 29, 2023

In this article, we’ll show you what a customer engagement framework looks like, go over the five stages of customer engagement, and look at a few customer engagement strategies that you should use for your own SaaS products! Remember, the stickiest features on your product aren’t always the most visible.

Analytic Tools 70

Analytic Tools Feedback Software User Testing Customer Experience 70

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? These are only two of the many questions this article tackles. We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Heatmap analysis. Session recording.

Analytic Tools 69

Analytic Tools Data Visualization Feedback Software Research Software 69

Userpilot

DECEMBER 15, 2023

Why do you need idea screening to build successful products? That’s one of the questions this article answers. More importantly, we show you how to screen your feature and product ideas effectively. Its goal is to eliminate ideas that aren’t feasible or aligned with your business goals. Let’s dive in!

Data Visualization 87

Data Visualization Product Research User Testing Analytic Tools 87

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? These are just a couple of questions we’re exploring in the articles so if that’s what you’re after, you’re in the right place. What is a product launch manager?

Product launches 85

Product launches Product Research User Testing Research Software 85

Userpilot

JANUARY 29, 2023

How can product managers leverage them to build successful products? These are just a handful of the questions we discuss in the article. Agile release planning allows teams to deliver value in less time and collect user feedback while they are still working on the product. How do you set effective product goals?

Agile 89

Agile Feedback Software User Testing Product Research 89

Userpilot

FEBRUARY 17, 2023

What product discovery techniques can product managers use to build products that deliver value for their customers? This is the main question we answer in the article. With Userpilot , you can track product usage, collect user feedback in-app and recruit beta testers with in-app messages. Want to see how?

Product Research 86

Product Research User Testing Data Visualization Analytic Tools 86

Userpilot

JUNE 17, 2022

In this article, we’re going to explore how a customer onboarding process contributes to growth. Then, we’ll break down the steps you need to take to automate it, and hopefully leave you equipped to apply the lessons you learn to your own product. Different onboarding stages map onto very different product goals.

User Testing 52

User Testing Customer Experience Feedback Software Customer Feedback 52

Userpilot

JUNE 26, 2023

This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! It’s good practice to customize the messages for different users. For example, if the user gives you a really good NPS score, you can prompt them to promote the product by writing a review.

Feedback Software 77

Feedback Software Analytic Tools Research Software Customer Feedback 77

Userpilot

NOVEMBER 16, 2022

Any savvy product manager will tell you that an effective user adoption strategy template would be a huge asset to crafting onboarding experiences that drive adoption and growth. In this article, we’re going to cover what user adoption is, how to craft your own user adoption strategy, and ultimately how to improve user adoption.

Analytic Tools 89

Analytic Tools Feedback Software Customer Experience User Testing 89

Userpilot

NOVEMBER 8, 2022

As a product marketer , it is your job to identify the best target audience for your product, while also finding the best pricing options, distribution channels, and unique value propositions. This article covers all you need to know to create a solid GTM strategy for your SaaS startup or B2B business model. Source: Saleshero.

Feedback Software 79

Feedback Software User Testing Product Research Strategy 79

Userpilot

JULY 18, 2023

What does a product manager do? This is the key question we explore in this article! We look at: 7 key responsibilities of product managers. Different kinds of product manager roles. Qualities of a good product manager. Product designers – to deliver the best possible user experience and avoid UX debt.

Data Visualization 80

Data Visualization Product Research User Testing Onboarding KPIs 80

Userpilot

JANUARY 23, 2023

It identifies and stirs you towards the most important things you need to achieve sustainable product growth. This article discusses the best growth marketing strategies within the AAARRR funnel. You should also know your target product goals and how you’ll measure the success of your marketing strategy.

Analytic Tools 87

Analytic Tools Feedback Software Framework Data Visualization 87

Innovatemap

AUGUST 26, 2020

As product leaders ask me where to start, I have found that existing content around product-led growth skips the transformation part and right to the part where you’re set up to succeed and optimize. Support your team’s product led growth education. UX design will take over from there. Set your product up to use metrics.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 52

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! Are you in?

Data Visualization 76

Data Visualization Analytic Tools Embedded Analytics Feedback Software 76

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. In this article, we’re going to dig deep into the world of customer onboarding. A timely message can help users make a fast decision. What is the Aha moment?

Analytic Tools 84

Analytic Tools Onboarding KPIs Research Software Feedback Software 84

Userpilot

APRIL 16, 2024

When it comes to product engagement , it’s important to find the right software with all the features you’ll need for each touchpoint across the user journey. This article will go over what WalkMe product tours are, explain what you can do with them, how much it will cost, and alternative tools to consider using.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

OCTOBER 4, 2022

Driving activation is a critically important skill for SaaS owners and product managers: in this article, we’re going to explore the most effective activation strategies for driving growth and engagement. Often, that starts with putting together a playbook outlining outcomes, key tasks, actions, and UX patterns.

User Testing 77

User Testing Customer Experience Customer Feedback Data Visualization 77

Userpilot

JANUARY 6, 2023

Feature velocity is one of the product management buzzwords but what exactly does it mean? This is one of the questions we answer in the article, so if you’re after the answer, you’re in the right place. What are product features? Product features are the characteristics of the product. Source: Jira.

Onboarding KPIs 81

Onboarding KPIs User Testing Customer Experience Feedback Software 81

Userpilot

FEBRUARY 6, 2023

In this article, we’ll examine the engagement funnel closely and learn how it differs from existing funnels and how you can implement an effective one. Set milestones Goals and milestones help you track and measure the effectiveness of your funnel. Then, create progressive milestones around each goal or indicator.

Analytic Tools 84

Analytic Tools Feedback Software Customer Experience User Testing 84

Userpilot

JUNE 28, 2021

As the user experience is becoming increasingly important (even more so than product and pricing for many brands), improving user engagement is crucial. In this article, we’ll look at the top 6 customer engagement marketing (CEM) strategies for SaaS and how you can leverage them to provide a personalized experience to your customers.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Userpilot

FEBRUARY 21, 2022

In this article, we’ll explore what interactive manuals are all about, how you create them, and tactics for helping lead users through engaging walkthroughs. This section of the article explores which is best. This section of the article explains the key steps in the process. We’ve covered a lot in this article!

Feedback Software 82

Feedback Software User Testing Customer Experience Onboarding KPIs 82

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. However, in this article, we’ll be focusing only on the feedback that’s relevant to product managers.

User Testing 77

User Testing Customer Feedback Feedback Software Product Research 77

Userpilot

JUNE 20, 2022

Anyone even remotely involved in product management will tell you that! In this article, we’ll explain what A/B testing is, why it matters for product managers, and how product teams should plan and run a test. A/B testing can be used in: In-app messaging. A/B testing in product management use cases.

User Testing 52

User Testing Product Research Feedback Software Testing 52

Userpilot

SEPTEMBER 23, 2022

In this article, we’ll discuss what customer churn is and why it matters. Customer churn measures the number of customers that have abandoned your product over time. Not enough value in the product. Customers first buy into your messaging before they actually purchase your product. Userpilot integrations.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

JUNE 4, 2021

We will discuss some walkthrough software examples later on in the article. Here is why it stands out: Contextual onboarding – Userpilot’s walkthroughs are designed to show the right message to the right user at the right time. Hana’s welcome message. Moment is realizing you can add any messaging service to the app.

Analytic Tools 81

Analytic Tools Feedback Software Research Software Software Review 81

Bain Public

FEBRUARY 4, 2018

Trends in the marketplace affect the appeal of your message and the profitability of your product. Winning products thrive on big thinkers with the expertise to solve common challenges. Should a company hire a product manager with years of experience in, and knowledge of, the industry? The market changes.

User Testing 40

User Testing Artificial Inteligence Feedback Software Customer Feedback 40

Userpilot

FEBRUARY 9, 2022

This article covers everything you need to know about building the best user onboarding experiences for new users. New user onboarding is the process of educating first-time users into deriving value from your product through contextually triggered in-app onboarding flows. ” What is the goal of user onboarding?

Analytic Tools 83

Analytic Tools Research Software Onboarding KPIs Customer Experience 83

Userpilot

OCTOBER 30, 2022

In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. Other popular channels include in-app messages , knowledge bases , resource centers, forums, etc. You can do this through goal tracking. Look no further.

Feedback Software 74

Feedback Software Research Software Customer Experience User Testing 74

Userpilot

MAY 31, 2021

And that’s why kickstarting the onboarding process before the signup falls under the product marketing manager role. Product positioning and messaging. Product Marketers are also responsible for] defining the whole value prop before the signup — you need to somehow nudge the users to sign up. Goals and KPIs.

Analytic Tools 72

Analytic Tools Onboarding KPIs Research Software Product Marketing 72

Userpilot

OCTOBER 11, 2021

In this article, we’re covering 10 of the most important retention metrics you need for your SaaS business, and how you can improve each of them to have increased revenue. Use in-app messaging to communicate with customers contextually and improve this key metric. Increase existing customer revenue growth rate with in-app messaging.

Onboarding KPIs 86

Onboarding KPIs Feedback Software Analytic Tools Research Software 86

Userpilot

APRIL 27, 2023

It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. In this article, we explore the: Most common types of feedback, Top ways to collect actionable feedback, Best practices to follow, And, leading software that’ll get the job done.

Feedback Software 65

Feedback Software User Testing Customer Feedback Analytic Tools 65

Userpilot

MAY 12, 2024

It’s possible to target individual segments with personalized messaging and journeys. Let’s take a closer look at the benefits of Appcues: Intuitive UI and UX : Appcues offers a straightforward interface that’s easy to navigate and use. I’m a fan of the segmentation. – Sean W., – Sean W.,

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52