Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

DECEMBER 11, 2023

It’s no secret that users form mental models as they interact with your product (and other products in the same category), so factoring these mental models in UX design is crucial. Your resource center can include product documentation, help articles, and checklists that guide users through specific processes.

Data Visualization 106

Data Visualization Feedback Software Analytic Tools User Testing 106

UX Studio: Product Management

MARCH 12, 2024

No matter how many new tools or techniques emerge, the fundamentals go a long way here – the basics for UX design managers, which you can read in this article. This article applies to anyone in charge of designers and researchers in any way, shape, or form. But titles in UX management and leadership vary a lot.

UX 68

UX Weak Development Team User Testing Research Software 68

Userpilot

NOVEMBER 16, 2021

Here at Userpilot , we’re seeing more and more SaaS companies using in-product messaging as a way to communicate quickly and efficiently with their customers. In-product messaging displays to your customer inside your product while they are using it. A definition of In-Product Messaging. Not really, no. Not really, no.

Feedback Software 98

Feedback Software Messaging Onboarding KPIs Customer Communications 98

UX Planet

DECEMBER 19, 2023

Coming out of retirement to take on the Clown World of UX Wait, what? For those of you who don’t know, I used to publish roasts of bad UX design on here. Guy Kawasaki tweeted at least two of my articles. Because the world of UX is on fire, that’s why. The UX Clown World has arrived. Who is this guy?? Not really.

UX 52

UX Reporting Tools Customer Experience Data Visualization 52

Userpilot

DECEMBER 19, 2022

However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! What is B2B marketing?

B2B 106

B2B User Testing Research Software Analytic Tools 106

Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty. Then you are in the right place!

Product Research 96

Product Research Onboarding KPIs Customer Experience Data Visualization 96

UX Studio: Product Management

NOVEMBER 19, 2021

But why is empathy so important in UX and how can we best practice it? Someone without technical UX knowledge, no matter how empathetic, has a way to go before becoming a professional in the field. As UX professionals we want to appeal to emotions. If you work in UX, you have probably heard of this process.

UX 93

UX Customer Experience User Testing Data Visualization 93

Revulytics

DECEMBER 30, 2019

As we close out 2019, I wanted to share some of our most popular software product management articles. See how tools like in-app messaging and usage intelligence can help you do just that. See how this makes it easier to optimize UI/UX in user workflows. Q&A with TechSmith’s Snagit Strategy Lead, Daniel Foster.

Analytic Tools 76

Analytic Tools Data Visualization Article Product Management 76

Userpilot

APRIL 10, 2023

Apart from offering delightful products, these companies have managed to successfully leverage their freemium strategy to drive product growth. That’s what we discuss in the article. TL;DR A freemium strategy is based on a free plan that offers limited functionality or usage for unlimited time. What is a freemium strategy?

Feedback Software 96

Feedback Software Analytic Tools User Testing Strategy 96

UX Studio: Product Management

AUGUST 1, 2021

UX research is a key ingredient and UX metrics are the solution. What’s the difference between “metrics” and “UX metrics”? Why should you use UX metrics? Metrics & UX metrics. UX metrics are one type of metric. It is the very best time to define a measurement plan with UX metrics.

Data Visualization 132

Data Visualization Customer Feedback Customer Experience User Experience 132

UX Studio: Product Management

SEPTEMBER 24, 2021

If not, check out our article on how to improve your products through storytelling. If you want your design to tell an immersive story that users enjoy, you should pay more attention to the messaging which conveys the story of your product. . This is where we talk about UX Writing. Searching for the right UX agency?

UX 93

UX Product Research User Testing Customer Experience 93

UX Studio: Product Management

JULY 29, 2021

Knowing how to sell UX research is an important part of every UX researcher’s toolkit. However, the number of doors this key will unlock for you is well worth the detour of reading this article. First, we’ll start by seeing how knowing how to sell research will help you in your UX journey. I’m sure you haven’t.

Research Software 110

Research Software User Testing Product Research UX 110

Userpilot

JULY 31, 2023

Looking to power up your retention marketing strategy? This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. The right customer retention strategy will: encourage repeat purchases, create loyal customers, and improve your retention rate.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

DECEMBER 15, 2022

The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Userpilot is a product adoption platform that supports automatic AI-powered localization of in-app messaging and support center modules. In-app messaging localization tool: Userpilot.

Research Software 98

Research Software Analytic Tools Feedback Software Reporting Tools 98

Userpilot

DECEMBER 22, 2022

This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Effective strategies on how to predict customer churn and enhance customer retention: Segment your customers to understand them better and gather data points to identify churn patterns. Poor customer service.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software User Testing 98

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

FEBRUARY 28, 2023

Which are the best user adoption strategies for driving growth in SaaS? In this article, we cover 14 actionable strategies and discuss how using product analytics can help enhance the success of each one. An effective adoption strategy involves setting goals, implementing product education , and measuring success.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Data Visualization 98

Userpilot

OCTOBER 10, 2022

Is your product marketing strategy lacking inspiration? In this article, we consider 10 SaaS product marketing examples. How did their product marketing strategy put their audience first? Product marketing involves bringing a product to market and aligning its messaging with customer needs. What made them successful?

Feedback Software 98

Feedback Software Research Software Product Research User Testing 98

Userpilot

JULY 20, 2023

In this article, we review different ways to identify potential churn and deal with it. But you can turn all that around with the right strategies. The following strategies will help: Measure customer satisfaction across the user journey Keep tabs on customer satisfaction by triggering CSAT microsurveys at important touchpoints.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools Data Visualization 98

Userpilot

APRIL 18, 2023

But how do you create a customer success strategy that works? In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. Determining the key performance indicators (KPIs) that will help you stay on the right path and optimize your customer success strategy.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result. Decide on customer engagement strategies to implement at each touchpoint.

Feedback Software 97

Feedback Software User Testing Customer Experience User Friction 97

Userpilot

OCTOBER 4, 2022

Driving activation is a critically important skill for SaaS owners and product managers: in this article, we’re going to explore the most effective activation strategies for driving growth and engagement. A customer activation strategy is about devising the most effective customer journey in pursuit of that aim.

User Testing 98

User Testing Customer Experience Customer Feedback Data Visualization 98

Userpilot

FEBRUARY 22, 2024

This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Analyze your funnel to identify friction and drop-off points and use UX research methods to find out the reasons. Book a demo to get started! What is customer retention?

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

OCTOBER 4, 2022

Looking for some customer retention examples to inspire your strategy? In this article, we handpicked retention examples from some of the most successful SaaS companies in the world. Read on to see what they’re doing right and why their strategies are so effective. You’re in the right place. What is customer retention?

Feedback Software 98

Feedback Software Customer Experience Customer Feedback Data Visualization 98

Userpilot

NOVEMBER 16, 2022

Looking to build a customer onboarding strategy from scratch or plan on reworking an existing framework? This short guide will show you user onboarding strategies that cut to the chase, reduce time to value and lead to retention. A good customer onboarding strategy gets users to the Aha! You’re in the right place.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

Userpilot

AUGUST 28, 2022

Use interactive walkthroughs and in-app messages to provide continuous value and drive feature adoption and account expansion. 10 Strategies to enhance your customer value and increase customer satisfaction. Here are 10 strategies you can apply. With in-app messages, you can announce new features and updates right in the app.

Feedback Software 106

Feedback Software Customer Feedback Customer Experience User Testing 106

Userpilot

APRIL 22, 2024

But what strategies work? In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Using targeted in-app messages to guide users through key features effectively. Sending in-app surveys to gather relevant feedback and iterate your strategy.

Analytic Tools 95

Analytic Tools Feedback Software Research Software Customer Experience 95

Amplitude

NOVEMBER 26, 2019

Strategies for Closing the Gap of Confusion. Below I’ve outlined three specific strategies you can use to close the gap of confusion at your company. Strategy 1 — Roles. To illustrate this strategy, let’s visit Wayne from Marketing and see how he’s using data in his work. Strategy 2 — Systems. Has anyone seen this?

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. Table of Contents.

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

UX Studio: Product Management

OCTOBER 18, 2023

Several UX projects require teamwork. As individuals (researchers or designers), we can be the best employees, highly skilled , and the best in our field, but a UX project usually requires collaboration. In a very recent article , we talked about the social aspect of collaboration and its impact on creating a motivating environment.

UX 54

UX Feedback Software Research Software User Testing 54

Userpilot

AUGUST 21, 2021

In this article, we shall discuss what feature engagement is for SaaS companies, how to measure it, and the best strategies that help you to improve feature engagement for your SaaS. Announce new features and improvements in-app focusing on relevant and contextual in-app messaging. Let's begin!

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Userpilot

OCTOBER 10, 2022

In this article, we’ll cover the key metrics you need to develop an informed feature adoption strategy and discuss how you can improve them. It will help you create feature adoption strategies to improve the feature or increase its awareness. 5 Effective strategies to increase feature adoption. Breadth of adoption.

Onboarding KPIs 96

Onboarding KPIs Feedback Software Analytic Tools Research Software 96

The Product Coalition

MAY 6, 2021

Now it is more important than ever to keep an eye on UI/UX design trends if you want your mobile solution to stand out in 2021. Purrweb’s design team has created a list of 10 top UI/UX design trends for mobile apps to keep an eye on in 2021, including some tips and advice on executing. that’s what good UX-writing does.

Research Software 92

Research Software UX Startups User Testing 92

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? In this article, I'll show you how to successfully market software products using examples from industry influencers and tried-and-tested marketing tactics. What does a software marketing strategy for SaaS looks like?

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? In this article, we’ll share practical tips on creating a successful free-to-paid conversion strategy and converting free trial users into paid users. Collect feedback and continuously refine your strategy. Userpilot can help. Get a demo now.

Feedback Software 98

Feedback Software Onboarding KPIs Strategy Customer Experience 98

Userpilot

OCTOBER 11, 2021

Have you tried including SaaS marketing best practices in your SaaS marketing strategy and accelerate product growth ? Effective SaaS marketing strategies can be hard to pull off if you don't know where to start, but I'm here to help. Let's look at some SaaS marketing strategy best practices. #1 Not necessarily.

Feedback Software 119

Feedback Software User Testing Product Research Customer Experience 119