Userpilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. You can also use a product metrics framework, ie.

Onboarding KPIs 76

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 76

Alchemer Mobile

FEBRUARY 22, 2022

We’ve broken the concept of product adoption into five key stages, outlined product adoption metrics, and provided some strategies for how to improve product adoption. What is product adoption? Product adoption refers to how customers embrace and use a product. Stage #1: Awareness.

User Testing 262

User Testing Onboarding KPIs Product Research Feedback Software 262

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? But how to do it right?

Analytic Tools 94

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 94

Userpilot

JANUARY 19, 2023

Do you want to measure your product’s success using quantitative metrics? You need to have a solid understanding of key quantitative metrics if you want to focus on and improve essential aspects of SaaS businesses like success measurement and customer retention. What are quantitative metrics? How do they differ?

Onboarding KPIs 96

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 96

Userpilot

JULY 16, 2021

Are you aware of all the metrics that work for SaaS products in 2021? A simple Google search will lead you to numerous articles listing every possible metric out there. Instead of spending hours of your valuable time tracking every metric, you need to monitor SaaS metrics that actually matter.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Customer Feedback Data Visualization 98

Userpilot

MAY 3, 2023

Is Pendo onboarding functionality any good? This is the main question we tackle in the article, so if you’re after this answer, you’re in the right place! We look at the onboarding features Pendo offers, how to use them, and their pros and cons. What is Pendo Onboarding? What is it? Read on to find out!

Onboarding KPIs 95

Onboarding KPIs Software Review Analytic Tools Data Visualization 95

Userpilot

FEBRUARY 9, 2022

Is your new user onboarding process actually helping new users engage with your product and get value from it? You can bring in all the new users you want, but it won’t count for much unless they understand how to derive value from your product and actually stick around. What is new user onboarding?

Analytic Tools 91

Analytic Tools Research Software Onboarding KPIs Customer Experience 91

Userpilot

OCTOBER 20, 2022

Are you looking to increase product adoption levels across your product but unsure how to begin? A user onboarding academy will help you get started on user onboarding and how to build great user onboarding flows. Take advantage of final onboarding surveys to learn how users rate their onboarding experience.

Onboarding KPIs 93

Onboarding KPIs Customer Experience Data Visualization Certifications 93

Userpilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. It's designed to address their pain points, reduce the time to value, and increase product adoption. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. It's designed to address their pain points, reduce the time to value, and increase product adoption. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. It's designed to address their pain points, reduce the time to value, and increase product adoption. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. It's designed to address their pain points, reduce the time to value, and increase product adoption. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

SEPTEMBER 11, 2023

The ideal user onboarding process is centered around customer needs. It's designed to address their pain points, reduce the time to value, and increase product adoption. This article holds your hand and shows you practical steps to deliver engaging onboarding experiences that drive growth.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Data Visualization 52

Userpilot

AUGUST 10, 2023

Tracking your product’s DAU, WAU, MAU metrics will provide insights into user engagement and how well your tool is performing. This article shows you the right way to measure those metrics. Monthly active users (MAU) refer to the number of unique users that engage with your app in a month. Get a demo now to begin.

Analytic Tools 76

Analytic Tools Onboarding KPIs Customer Experience Customer Feedback 76

Userpilot

JULY 13, 2023

It informs you whether your product growth is fine or if you should make tweaks to improve results. In this article, we’ll go through how to measure growth of a company by delving deep into the basics, relevant metrics, and each necessary company growth rate formula. What is the company’s growth rate?

Onboarding KPIs 91

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 91

Userpilot

OCTOBER 1, 2021

For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. The fact is that coding an onboarding process from scratch is near-impossible for most SaaS businesses, both in terms of cost and in terms of having enough free developers available.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 95

Mind the Product

AUGUST 15, 2017

In her ProductTank NYC presentation, she goes over the challenges of onboarding as a product manager. Sophia explains that it is extremely rare for a company to have a smooth and proper onboarding procedure. Onboarding as a Product Manager. His three major areas of focus were people , product , and personal setup.

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Onboarding KPIs Product Research Product Management Product Manager 149

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics.

Onboarding KPIs 77

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 77

Userpilot

JANUARY 7, 2022

The majority of SaaS executives are so concerned with engineering and raising money that they don’t give enough thought to building a SaaS onboarding process. Here’s the brutal truth: it doesn’t matter how beautifully engineered your product is or how many millions of dollars you’ve raised.

Analytic Tools 92

Analytic Tools Feedback Software Onboarding KPIs User Testing 92

Userpilot

MAY 2, 2024

It puts your product’s future at risk. In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. Personalize the customer experience , for example, through tailored onboarding. Fortunately, there are things you can do to reverse the trend.

Data Visualization 91

Data Visualization User Testing Customer Feedback Analytic Tools 91

Userpilot

JULY 8, 2021

What are Pirate Metrics? Invented in 2007 by Dave McClure, pirate metrics is a framework that is still used by businesses to measure and optimize customer interaction across their lifecycle. But how does the pirate metrics framework work for SaaS and how can it help drive growth? What is Dave McClure’s pirate metrics?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Framework 98

Product Talk

FEBRUARY 28, 2024

That’s certainly the case for Kelsey Terry , who’s sharing her story in today’s Product in Practice. In her former role as Director of Product at Going (formerly known as Scott’s Cheap Flights), Kelsey was tasked with running a pilot product trio. Do you have a Product in Practice story you’d like to share?

Product Research 237

Product Research Onboarding KPIs Feedback Software User Testing 237

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? This is the main question we explore in the article. We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. Key metrics to track at each stage. Its different stages.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Onboarding KPIs 87

Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. In the article, we discuss just that. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. Next, define the metrics to track at each stage. Let’s get into it!

Data Visualization 86

Data Visualization Analytic Tools Customer Experience Feedback Software 86

Userpilot

SEPTEMBER 16, 2021

Looking for the right SaaS product management metrics that offer valuable product growth insights ? Defining and tracking key metrics is an integral part of the product management process. In this article you’ll learn about: Ways to measure SaaS products. How are SaaS products measured?

Onboarding KPIs 94

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 94

Userpilot

OCTOBER 18, 2021

To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. You can measure growth by using various metrics like pirate metrics. Dave McClure’s Pirate Metrics. Pirate Metrics consist of: Acquisition.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Onboarding KPIs 91

Userpilot

OCTOBER 4, 2022

Wondering which attitudinal metrics you should track to measure the effectiveness of your UX ? Along with numerous operational metrics (cost per acquisition) and business metrics (revenue per month), you should also pay attention to user experience metrics. These help you understand: how users feel about your product.

Customer Experience 75

Customer Experience Onboarding KPIs Feedback Software Analytic Tools 75

Userpilot

MARCH 18, 2022

Wondering what product success metrics you should use in 2022? Measuring product success during the early stages of your SaaS business can help you spend wisely and reduce wasted energy. Today, let’s find out how you can leverage product success metrics to add more value for your users and drive retention.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

AUGUST 15, 2021

A key reason why customer engagement metrics are important to successful SaaS businesses. In this article, we will walk you through ten important user engagement metrics to measure. Measure engagement by feature usage to understand what brings the most value. What are customer engagement metrics?

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 98

Userpilot

MARCH 14, 2024

This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. Key metrics you should be measuring. You can use customer analytics to create targeted marketing campaigns, inform product development, and reduce churn , among other things. User effort score.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Customer Experience 96

Userpilot

MARCH 17, 2024

Are you tracking SaaS metrics without knowing how to make the analytics process easier? Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. TL;DR Analytics dashboards are tools for visualizing key metrics in your business.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Dashboard 87

Userpilot

AUGUST 21, 2021

Wondering why your shiny new features are not getting enough user engagement? After spending months building a new feature, it is such a bummer to see users not adopting it as much as you thought they would. A product is only as good as its features. This is once they are engaged with the core features.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Userpilot

APRIL 29, 2024

In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells. SaaS renewal best practices for driving free to paid conversions include: Create a personalized onboarding experience to retain trial users. Let’s dive right in!

Feedback Software 82

Feedback Software Onboarding KPIs Data Visualization Customer Feedback 82

Userpilot

FEBRUARY 19, 2024

The drop-off rate is one of the key product metrics to track to improve the customer experience. This article explains: What drop-off rate is. In contrast, the exit rate refers to the percentage of users stopping their journey on a particular page. Why it’s important to measure it. How to calculate it.

Analytic Tools 94

Analytic Tools Data Visualization Onboarding KPIs User Testing 94

Userpilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. Product Manager : In charge of creating product strategy and overseeing the design process, among other things. Confused about trying to understand SaaS roles?

Research Software 95

Research Software Feedback Software Analytic Tools Onboarding KPIs 95

Userpilot

JULY 19, 2021

It is not enough to support your users only when they have issues with your product. In this article, we look at how Customer Engagement Platforms benefit SaaS companies. Furthermore, we explore how to choose the best platform for your company and the must-have features for the best customer engagement tools.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Userpilot

FEBRUARY 15, 2022

In this article you’ll learn: What monthly active users (MAUs) are and why you should care. Monthly active users (MAUs) refer to the number of unique visitors that engage with your web or mobile app in a month. Daily active users (DAU) are the total number of unique visitors who use your product’s core features daily.

Feedback Software 96

Feedback Software Analytic Tools User Testing Onboarding KPIs 96