Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s  An incremental paid user or paid transaction is 95% margin after sales commissions and a small set-aside for technical support. [If

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Userpilot

JANUARY 26, 2021

Retention (Pro)*-Referrals, leave a review on G2, etc. With these insights, the trends in customer behavior become more apparent and companies can get to work on: Fixing a flawed customer experience -Some customer journey analytics platforms use machine learning and artificial intelligence to identify the root cause of CX issues.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Usersnap

JUNE 11, 2019

You have highly dynamic mobile apps to e-commerce websites to cloud applications working on ‘Software as a Service’ model. Technology has advanced to higher levels of integration where collaborated devices pass data to multiple devices. Artificial Intelligence (AI). Technology has gone digital.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Atlassian

JANUARY 27, 2022

Wins for enterprise customers. Cloud Enterprise editions of our products now meet some of the most stringent compliance standards in the world, including those of the European Banking Authority (EBA) and Germany’s Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin). And each quarter we make it easier for them to do so.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

eG Innovations

JULY 26, 2022

Individual visit reporting: You can review individual visits re-created from captured data. When reviewing a product claiming to offer RUM, the six steps are often used as an evaluation checklist to categorize features and capabilities. For example, branch banking systems accept customer walk-ins from 8 am in the morning.

Data Visualization 64

Data Visualization Reporting Tools Analytic Tools Customer Experience 64

eG Innovations

APRIL 12, 2022

Payment gateways come with an array of benefits: They support different payment modes such as debit cards, online banking accounts, or online wallets. They also support multi-country, multi-language, multi-currency, and multi-time-zone processing. They make it easy for you to be PCI-DSS compliant. and flag anomalous behavior.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

Payment gateways come with an array of benefits: They support different payment modes such as debit cards, online banking accounts, or online wallets. They also support multi-country, multi-language, multi-currency, and multi-time-zone processing. They make it easy for you to be PCI-DSS compliant. and flag anomalous behavior.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Business of Software Conference

AUGUST 1, 2019

On joining Venture Capital firm Warburg Pincus in 1988 he built their IT Investment practice, which focussed heavily on Enterprise Software. Bill Janeway (Partner & Senior Advisor, Warburg Pincus) – The Rise & Fall Of Enterprise Software from Business of Software Conference. The Rise And Fall Of Enterprise Software”.

Analytic Tools 10

Analytic Tools Reporting Tools Software Review Enterprise 10

Business of Software Conference

FEBRUARY 10, 2020

Whilst VP, Digital Product & Strategy for Small Business at JP Morgan, Isa observed that the bank branches that were most profitable were ones with the most engaged people. And he came to the US, studied computer engineering, had this career through all the kind of older school tech companies (IBM and MCI, AT&T things like that).

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Userpilot

MAY 19, 2021

OK, well, at least you know not to break the bank on a billboard that won’t age well. Are you a more low-cost small business option, or do you offer advanced features for enterprise organizations? This is what they do: They utilize beta testers in their community by convincing 3-4 users to use the software and review it.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. I think bots are going to be a massive success as a technology. And then you can get smarter with machine learning and stuff. Or showing you your bank balance. Short on time?

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Stopped off at McKinsey along the way doing Tech strategy.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40