Alchemer Mobile

JUNE 15, 2024

The world is on fire right now with anticipation about how artificial intelligence (AI) is going to change the business landscape. While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth.

Artificial Inteligence 100

Artificial Inteligence Data Visualization Reporting Tools Feedback Software 100

Userpilot

MAY 31, 2023

Survey data analysis is a powerful tool that allows you to delve deep into your user base's thoughts, opinions, and sentiments. Deciphering the patterns hidden within the data will help you drive product improvements and enhance user satisfaction. Sending surveys to specific user segments.

Data Visualization 98

Data Visualization Feedback Software Customer Feedback User Testing 98

Userpilot

JUNE 2, 2024

Customer intelligence (CI) data and insights are instrumental in product management. They also help create a personalized customer experience and improve product adoption. However, with so many customer intelligence tools available, how do you select the right one? Book a demo now to see it in action.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

APRIL 17, 2024

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

MARCH 4, 2025

User experience can make or break a web app. If your software is slow or buggy, users wont stick around for long. If youre only finding out about these issues after users complain, youre already too late. Conversion funnel tracking : Analyzes where users abandon processes like the onboarding flow. The worst part?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. UXCam is a product analytics software optimized for mobile customer insights.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Customer Feedback Which tool turns user insights into real product decisions? Wildcard Wonders Which tool takes on unique product challengesfrom user interfaces to special-purpose workflowswithout the frustration?

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Userpilot

JUNE 29, 2024

Collecting user feedback for your product is an essential step in improving your offerings. It helps you understand user expectations and work on your product accordingly. And this is where product feedback management comes in handy. Use survey analytics to visualize your feedback data and observe trends in it.

Feedback Software 100

Feedback Software User Testing Analytic Tools Customer Feedback 100

Userpilot

FEBRUARY 6, 2023

In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. TL;DR Actionable data in data analytics are the insights that are ready to use. Collect customer loyalty insights with NPS surveys.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Customer Feedback Which tool turns user insights into real product decisions? Wildcard Wonders Which tool takes on unique product challengesfrom user interfaces to special-purpose workflowswithout the frustration?

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Userpilot

JANUARY 14, 2024

This will include the use of predictive analytics to forecast user behavior trends. Product teams will have to use both quantitative and qualitative customer feedback to fully understand customer needs and wants. To thrive in 2024, companies will have to prioritize creating excellent customer experiences.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Userpilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. But can you take action on those insights? If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest. What Is Customer Journey Analytics? But then what?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Intercom, Inc.

AUGUST 11, 2022

We track every metric, create all kinds of dashboards, and use them to inform our every move. It’s hard to truly understand your customers when you’re chasing that point increase in NPS or to empathize with their problems when you’re spending all day looking at charts on a computer screen. Lots and lots of it. How can you capture it?

Data Visualization 118

Data Visualization Customer Feedback Customer Experience Feedback Software 118

Userpilot

MAY 27, 2024

Whether you’re building your user base or releasing a new feature, the right no-code analytics platform can help you make evidence-based decisions. They usually come with drag-and-drop functionalities to allow users to create and track events without writing code. It helps users leverage data effectively without any coding knowledge.

Data Visualization 104

Data Visualization Analytic Tools Reporting Tools Customer Feedback 104

Userpilot

JUNE 5, 2024

Are you on the lookout for tools that can help you improve customer retention ? This article shows what you should look for when choosing customer retention software and showcases 12 tools worth considering. Zendesk is a customer service software for omnichannel support. Before that, though, we cover some background basics.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

NOVEMBER 8, 2022

Customer engagement technology amplifies manual efforts and helps companies serve users faster. Your customers are already enjoying the benefits of tech-driven engagement from other brands and will naturally expect the same from you. Read on to learn more about using technology to drive customer engagement and retention.

Analytic Tools 98

Analytic Tools Feedback Software Customer Communications Customer Experience 98

Userpilot

MAY 8, 2023

What are the main customer onboarding trends to watch out for in 2023? Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. TL;DR Users interact with the product across different channels, so make sure to provide consistent experiences and messaging at all touchpoints.

Feedback Software 97

Feedback Software Analytic Tools Customer Feedback Data Visualization 97

Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. What is user behavior analytics?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

The Product Coalition

DECEMBER 22, 2022

Brief Definition for Anyone with Saas startup ideas Software as a Service is a collection of cloud-based, on-demand software that provides customers with access to applications. The SaaS platform is a straightforward subscription-based model that you can access through a web browser. What Is Saas? — Brief of the time.

Analytic Tools 147

Analytic Tools Data Visualization Reporting Tools Startups 147

Userpilot

AUGUST 15, 2022

Wondering how customer sentiment analysis can improve your product’s customer experience and generate more profits? Today’s businesses use numerous sentiment analysis tools to figure out the different emotions that customers go through while exploring your products and services. What is customer sentiment analysis?

Feedback Software 98

Feedback Software Data Visualization Analytic Tools User Testing 98

Birst BI

DECEMBER 18, 2018

Despite the efforts of Cloud BI vendors making it easier for users to acquire, explore, and analyze data sources without IT dependency, lack of data literacy and analytic skills still hinder widespread adoption for data-driven decision making. But the industry is undergoing a fundamental transformation. Reserve your spot!

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence KPI 89

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. When trying to choose the right productivity app for your needs, it’s best to look at a combination of third-party reviews, social media posts from users, and free trials to try out the software for yourself.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. This article examines what artificial intelligence in marketing looks like today. This article examines what artificial intelligence in marketing looks like today.

Data Visualization 90

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 90

Birst BI

JANUARY 16, 2018

When you hear the words “artificial intelligence,” (AI) what’s the first thing you think of: robots doing backflips , Alexa , medical diagnostic innovations or something else? If you’re a business intelligence (BI) and analytics application user, it’s likely that “data-driven insight to the masses” will soon be top-of-mind.

Data Visualization 70

Data Visualization Analytic Tools Artificial Inteligence Research Software 70

Intercom, Inc.

JUNE 1, 2021

Over the course of the past year, the customer support landscape has changed for good. As brick-and-mortar businesses closed worldwide, companies and customers alike had to pivot to digital-first ways of doing business. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. Prototyping and design: Wireframes, mockups, user experience flows. Large enterprises may outsource entire product lines.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Alchemer Mobile

JUNE 17, 2024

Historically, analyzing open text feedback has been difficult, requiring manual tagging and sorting of each response. The time and expense of the analysis often makes asking open-ended questions prohibitive when insights are needed at scale.

Feedback Software 100

Feedback Software Research Software Artificial Inteligence Data Visualization 100

The Product Coalition

JULY 13, 2022

Best for content performance insights. FullStory dubs itself a “Digital Experience Intelligence (DXI) platform” using web and mobile analytics to understand user behavior. They combine quantitative and qualitative data to help businesses understand the big picture of their user experience. Session Insights.

Data Visualization 146

Data Visualization Analytic Tools Feedback Software Reporting Tools 146

The Product Coalition

MARCH 25, 2022

At the beginning of this century, the term was used mostly for enterprise solutions, but with time, more customer-focused solutions appeared on the market. Today, the main goals of fintech are to facilitate the interaction with finances and to improve the relationship between financial institutions and customers.

Research Software 156

Research Software Feedback Software Reporting Tools Data Visualization 156

Userpilot

JUNE 28, 2024

TL;DR Self-service analytics is a business intelligence (BI) approach that empowers users to access, analyze, and interpret data without relying on IT or data teams. Difficulties driving cross-departmental user adoption. Choosing a good business intelligence tool. Let’s get started!

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Userpilot

JUNE 30, 2023

Most SaaS companies know that customers expect a personalized experience across multiple channels. That said, not all customer engagement teams are able to leverage customer data and put together an effective customer personalization strategy. 13 Customer experience personalization examples in SaaS.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Intercom, Inc.

DECEMBER 12, 2018

Marketing technology – or MarTech – stacks are the groups of technologies that marketers use to execute, analyze and improve their marketing across the customer lifecycle. WordPress lets users build everything from blogs to full-blown websites with 100s of themes to choose from. Intercom – live chat and customer engagement.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. Userpilot is the best user journey-tracking tool for web analytics. What is user tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Book a demo now to get started.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Studio

MARCH 1, 2024

In today’s AI-driven world, the excitement about artificial intelligence is widespread, with numerous tools available to shape our lives and the world. Example : We uploaded a user interview transcript into a tool that creates summaries and analysis, turning qualitative data into insights.

Data Visualization 98

Data Visualization Research Software Product Research Analytic Tools 98