The Product Coalition

DECEMBER 5, 2019

In my previous post , I have written about the many use cases and the monumental importance of monitoring & alerts, specifically from a data-science-researcher point-of-view. A revolution in observability that has risen due to new technology from companies such as New Relic. The downtime is actually affecting client retention.

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Data Visualization Reporting Tools Technical Review Research Software 78

Intercom, Inc.

MARCH 12, 2020

What hasn’t changed is people’s innate desire to be treated as the valued customers they are while having their problem solved. There are now more ways than ever to help your customers solve their problems. Customers don’t mind knowing it’s automated, but they like it when the experience feels natural and personalized.

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Customer Experience User Testing Customer Feedback Feedback Software 164

Iteratively Blog

MARCH 15, 2020

Apache Kafka), distributed systems, and much more. ? Data Elixir is one of the top newsletters in the market sharing the best articles on machine learning, data visualization, analytics, and strategy. A large part of the reason is due to the fact that not everything is measurable. Check out the latest issue. #3

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

TIBCO - Thought Leadership

OCTOBER 28, 2020

It’s not just the travel market that’s impacted: financial services, telecommunications, industry, transportation, retail, healthcare, government, hospitality, and the energy sector are all facing the same challenges in adapting to the new reality. How to Adapt. On the other hand, retailers and distributors saw a 12.2%

Data Visualization 69

Data Visualization Telecommunications Transportation Analytic Tools 69

The Product Coalition

JANUARY 3, 2020

Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. All of them are accountable for a squad (about five developers and one user experience professional).

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Feedback Software Product Research Research Software Weak Development Team 81

Amplitude

OCTOBER 30, 2020

Say, for example, you have a data scientist who goes from working on marketing analytics one day to machine learning the next and A/B testing the following day. Sometimes, decisions will be led by user feedback or inspired by design. Put Systems in Place for Sustainable Growth. Data Relevance.

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Data Visualization Leadership Analytic Tools Feedback Software 52

Userpilot

OCTOBER 12, 2023

Product analytics are crucial for understanding user behavior, conducting conversion optimization, and improving the customer experience. A/B testing tools take that to the next level by letting you test two versions of a product flow, web page, or landing page, then see how the different versions perform.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JANUARY 31, 2024

Do you sit at night wondering how your users interact with your product? TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product. TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product. Book a demo to learn about our analytics features.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or  But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

ProductPlan

DECEMBER 6, 2022

Moreover, product type, company, and organizational models can impact roles and responsibilities. The day-to-day work and skillset required of those managing a consumer packaged goods product sold in grocery stores are vastly different from those required to manage an aircraft engine or social media app.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Artificial Inteligence 52

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do? What are people doing right now?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” This framework is free and capable of handling large quantities of structured and unstructured data, making it an indispensable component of any big data operation.

Data Visualization 100

Data Visualization Analytic Tools Reporting Tools Technical Review 100

Intercom, Inc.

DECEMBER 12, 2018

Marketing technology – or MarTech – stacks are the groups of technologies that marketers use to execute, analyze and improve their marketing across the customer lifecycle. To summarize: Martech isn’t about making your strategy fit to the technology you want to use. Here’s a tried and tested formula: Pick a topic/keyword.

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Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

JULY 12, 2021

Unfortunately, there is no one-size-fits-all tool to cater to all your data analytics needs. SaaS analytics collects, inspects, and analyzes data generated from user interactions with your product. Mixpanel is a powerful product analytics tool offering great functionality to track and collect user data in real-time.

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Analytic Tools Data Visualization Research Software Feedback Software 98

Gainsight

JULY 22, 2019

That company employs a team of hundreds of brilliant engineers who research and develop our software. That’s why I’m writing this post: to give credit where it’s due and to raise the profile of our world-class engineering team. In the SaaS model, the natural tendency of the customer is toward churn.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

Gainsight

JULY 22, 2019

That company employs a team of hundreds of brilliant engineers who research and develop our software. That’s why I’m writing this post: to give credit where it’s due and to raise the profile of our world-class engineering team. In the SaaS model, the natural tendency of the customer is toward churn.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

Product Management Lessons from the Trenches

DECEMBER 17, 2018

your users want to just tell your app what they want and have your app deliver on the request. And since switching costs are near-zero, if your app doesn’t make it easy for them to get what they want, your users will leave you for another one. Where Might Natural Language Processing Add Value to Your Business?

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Technical Review Feedback Software Artificial Inteligence User Testing 30

eG Innovations

AUGUST 11, 2022

It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). He also covered: A walk-through of some troubleshooting case studies from user reported issues to diagnosis.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

eG Innovations

AUGUST 3, 2021

We were able to answer most of the questions during the webinar but there were a few we simply didn’t get to or that needed further research to follow-up. 3 How could I monitor the end-user network, client, etc. 3 How could I monitor the end-user network, client, etc. Questions & Answers. in a home office? in a home office?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Userpilot

FEBRUARY 21, 2024

TL;DR Data analytics is about transforming unstructured data into actionable insights to enhance customer understanding, product features, business operations, and strategic decision-making, ultimately driving growth and user satisfaction.

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Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Video, Slides, and Transcript below. Upcoming Events.

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Analytic Tools Research Software Data Visualization Software Review 40

The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. Unfortunately, AI is already being utilized by malicious actors, and with the latest advancements, they have access to increasingly sophisticated tools, which could potentially make businesses and governments more vulnerable.

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Research Software ChatGPT Data Visualization Systems Review 113