Intercom, Inc.

DECEMBER 12, 2018

In fact, it feels pretty old school compared to some of the names of this list. It’s probably overkill for a smaller business, but if you’re moving from startup to scale-up, Marketo is perfect for those looking to grow and market to a large audience with a high degree of segmentation. Alternatives: ZoomInfo, LinkedIn Sales Navigator.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

FEBRUARY 27, 2020

We sat down for a chat with our own Fergal Reid, Principal Machine Learning Engineer, to learn why Answer Bot had to evolve past simply answering questions to focus on solving problems at scale. Fergal Reid: I lead the Machine Learning team at Intercom. The rise of deep learning. Introducing Resolution Bot.

User Testing 23

User Testing Artificial Inteligence Data Visualization Customer Experience 23

Userpilot

JULY 12, 2021

Fullstory comes equipped with AI and machine learning features to help you extract insights from your data. Ahrefs offers a brilliant SEO tool named Site Explorer. HubSpot’s Marketing Hub is an all-around inbound marketing solution. Its paid plan named Scale starts from $100 a month. Source: fullstory.com.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Intercom, Inc.

MAY 21, 2020

Ryan: For a long time, the only bit of real customer-facing automation we had was this thing called “article suggestions”, which was a bit of machine learning that basically read through what your customer was writing to you about. “ At the end of the day, expectation setting is the name of the game here” Ryan: Definitely.

User Testing 221

User Testing Customer Experience Data Visualization Reporting Tools 221

Sequent Learning

SEPTEMBER 20, 2023

Therefore, organizational models need to be altered to best support the function of product management and the capabilities of product managers CHALLENGES ABOUND Senior leaders have no shortage of things to do. They focus on digital transformation, artificial intelligence, employee engagement, etc.

Product Management 52

Product Management Product Manager Research Software Reporting Tools 52

Userpilot

MAY 19, 2021

Before we dive into some of our favorite channels out there in 2021, you should first take a look at choosing between inbound or outbound. SaaS Inbound Marketing. Inbound marketing means creating valuable content for your target audience to help them find you themselves. Social Media. Ebooks, whitepapers, etc. Paid digital ads.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Business of Software Conference

JANUARY 16, 2020

Name me a couple of features. What our customers love so much about you and they said oh we have this thing we have a patent on it and they had some name for it but I forget what it was but it is it’s basically what it was is super secure context aware file sharing so your lawyer has documents you want to look at those documents.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

Intercom, Inc.

MARCH 29, 2022

We had an inbound sales team as well, basically quite a few groups. We also shipped products using the latest machine learning technology like conversation topics, and efficiency improvements like macros. Not only do we have this wave of inbound customer volume, we’ve got change in customer expectations.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118