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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together.

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Using Qualitative Feedback to Scale Efficiency – How Hunter Engineering  Improved Communication across Teams

Usersnap

Qualitative feedback is essential when you’re building and maintaining an app that 1000s of users rely on. No matter what you’re working on, or which industry you’re in, it’s important to understand the needs of your users, teams, and colleagues. Let’s dig in. While they are based in the U.S.,

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Product Roadmap Presentation: 6 Examples Included Templates

Usersnap

In this article, we’ll reveal the art of creating roadmap presentations that don’t just align internal teams and external users but also set the stage for a successful execution. Our former product manager shared a bunch of Powerpoint templates with us and we loved the flexibility and versatility the tool provided.

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What it Really Takes to Complement Your Core Business With a Digital Product

Innovatemap

After all, you could just will a product into existence, but unless you’re providing customers with real solutions to their problems, you’re just muddying the waters with another tool. In order to use tech to elevate your business, you need to be solving pains and making lives better through your digital product.

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Unlocking the Power of the Blue Ocean Strategy: A Comprehensive Guide for SaaS Businesses [2023]

Userpilot

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. This supports premium pricing and customer loyalty.

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Unlocking the Power of the Blue Ocean Strategy: A Comprehensive Guide for SaaS Businesses [2023]

Userpilot

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. This supports premium pricing and customer loyalty.

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Design Challenges: Designers Demand Reform as Unfair Tasks Miss the Mark (part II)

UX Planet

In reality, none of the reasons that promote this practice have any scientific basis, in the sense that no one has ever bothered to conduct a study to determine whether speculative work is a valid system for evaluating a candidate. That is perhaps more of an American, German and some Northern European countries reality.