Lenny Rachitsky

APRIL 18, 2024

Brought to you by: • Eppo —Run reliable, impactful experiments • Vanta —Automate compliance. Simplify security • Coda —The all-in-one collaborative workspace — Dalton Caldwell is Managing Director and Group Partner at Y Combinator.

Startups 82

Startups Feedback Software Crowdsource Customer Feedback 82

Userpilot

SEPTEMBER 8, 2022

A help center is an in-app self-serve support system designed to help customers solve their problems inside the product. Having an in-app help center enhances customer satisfaction since customers don’t have to rush to contact customer support. A help center, thus, supports customers when they’re stranded.

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

All About Product Management

MAY 7, 2008

Traditionally when I think of the job of the product manager I think of someone who is half marketing and half engineer – someone who is 50% orientated towards business needs and 50% orientated towards technology. I wrote a blog post a few months ago about Product Management moving into IT/IS departments.

Research Software 48

Research Software Crowdsource User Testing Product Management 48

Business of Software Conference

APRIL 9, 2021

yeah I mean I will start so WildBit turned 20 in October and so it started – thanks – and so the entire 20 years it’s been a remote company so we’ve been doing this for quite some time. Don’t be shy, and I’ll take your time. Natalie Nagele. Mark Littlewood. Don’t feel bad.

Weak Development Team 40

Weak Development Team Software Review Definition Customer Experience 40