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2021 in conversation: Learnings from the podcast

Intercom, Inc.

In February 2021 Intercom’s CEO Karen Peacock and recently appointed CRO Leandra Fishman spoke at an internal staff event event and we wanted to share some of the highlights with you. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Lessons learned on leadership with Karen Peacock and Leandra Fishman.

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Women Making an Impact in Product Management in APAC

The Product Coalition

With backgrounds in engineering, marketing and business, some of them are also founders of their own companies. Spread across the Asia and Pacific region, they not only have day jobs in product management, but also often write blogs, teach, and/or organise events for the community. She started her career as a software engineer.

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Alternative Product Business Models

Department of Product

And whilst some roles in product require a background in software engineering, these are usually optional. Here is a thread about unintended consequences Typically 60-70% of direct-to-consumer brands in the US are on @Shopify. Clearly, this isn’t applicable for all products, but it’s an interesting development in the B2C space.

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Business Development vs. Product Management

The Product Guy

Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Previously, he started his career as a software engineer in embedded systems and moved to application software before venturing into Product Management. Sarah Varki Product Owner, Sonicbids.

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Product Strategies for Non-Strategists

The Product Guy

Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Previously, he started his career as a software engineer in embedded systems and moved to application software before venturing into Product Management. Sarah Varki Product Owner, Sonicbids.

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Rapid Prototyping for Product Managers

The Product Guy

Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Previously, he started his career as a software engineer in embedded systems and moved to application software before venturing into Product Management. Sarah Varki Product Owner, Sonicbids.