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Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. 3 B2C support trends and lessons learned.

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Product Strategies for Non-Strategists

The Product Guy

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

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Business Development vs. Product Management

The Product Guy

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Vikas Batra Product Management Leader, Alcatel-Lucent.

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Rapid Prototyping for Product Managers

The Product Guy

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Vikas Batra Product Management Leader, Alcatel-Lucent.

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Skyrocketing Your Product Growth in 2021: The Ultimate Guide

Userpilot

Product growth is a go-to-market strategy that uses the product to drive user acquisition, activation , conversion, and retention. Product growth (or product-led growth) is a go-to-market strategy that uses the product itself to drive user acquisition, activation, conversion, and retention. Create an account expansion strategy.

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449: The secret advice tech companies use to excel in product – with Ben Foster

Product Innovation Educators

9:24] What issues do you see with strategy? A lot of companies have a mission statement that they think is a strategy or vision. The strategy is the plan of attack for how you’re going to get there. 12:41] How can leaders better communicate strategy? Communicating strategy requires a lot of repetition.

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Leading the Change: How Ellen Juhlin Introduced Discovery Habits at Orion Labs

Product Talk

There’s changing business strategies and changing talking with investors and changing market landscapes and the pandemic. ” I think we were also still missing tying that back to the business strategy piece. I know for a lot of startups, it’s really output driven and by the founder, right? ” conversation.