Banking Events Product Management User Friction 
Ronke PM
OCTOBER 5, 2023
Table of Contents What is customer-centricity? Essential customer experiences to consider. Final thoughts Those products that have changed us and made our lives easier, or even enhanced humanity, have that impact and reach because the people who built those products emphasize customer-centricity above all else.
Mind the Product
MARCH 29, 2020
Let’s start by examining the product scene in AsiaPac, its ongoing challenges, and the emerging trends. By general consensus product management as a discipline in AsiaPac remains behind the West and the product management role is misunderstood at times. Product Management Expertise. Behind the West?
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Userpilot
JANUARY 9, 2023
Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? What personalized customer retention strategies are open to you?
The Product Coalition
MARCH 15, 2023
If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. Below are some key aspects of the fintech app onboarding process, including 12 KPIs to identify product and feature improvement opportunities.
Userpilot
NOVEMBER 17, 2022
If you’ve been in the SaaS or start-up space for some time, there’s no way you haven’t heard about ‘delightful products.’ And what can product managers do to build quality products that really delight users ? This happens because users find interactions with the product rewarding.
Mixpanel
JANUARY 12, 2023
We’ve run dozens of customer interviews, analyzed our competitors, tracked our customer lifecycle, and aligned with the company vision: now we’re finally ready to write copy. It’s absolutely rooted in the empirical data that gives an objective understanding of your customers’ paint points and desires.
Userpilot
APRIL 12, 2023
An effective product adoption strategy improves user activation, reduces friction and customer churn , and boosts product success. To build your strategy, use a user adoption strategy template. Start by identifying your target audience and building user personas. Focus on their JTBDs and problems.
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