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The 10th Annual Product Management Awards Winners

The Product Guy

Harpal now works as an independent consultant and interim Chief Product Officer (CPO) advising companies and teams globally on strategic product development and innovation. He has a computer science degree from Cornell University, and still spends some of his spare time keeping his technical skills sharp. The Best Product Consultant.

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Product Management moves into IT/IS departments?

All About Product Management

But what is 'Technical Product Management'? Traditionally technical Product management is a role that has operated in software and technology companies. How can 'Technical Product Management' help non technical businesses? Paul Lancour in his podcast interview IT Product Management: An Art More Than a Science?

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Let’s talk about Card Payment Processing

The Product Coalition

The Issuer : The bank with which the card holder maintains his account. This bank ‘issues’ the card to his customer and hence is referred as the Issuer. The Acquirer : The bank with which the merchant maintains his account. This bank ‘acquires’ (i.e. The first six digits of any card number (i.e.

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Everything you need to know about Pulse AI for customer experience 

Alchemer Mobile

In the same report, Gartner sounded a note of caution, advising leaders to connect use cases to KPIs to ensure that any AI project adds value by creating new revenue or better customer experiences. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

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CX expert Bill Price on creating frictionless customer experiences

Intercom, Inc.

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. To protect ourselves, we decided not to name those companies very often.

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How We Dealt With Project Challenges: An Agile Approach in a Deadline-driven Development

The Product Coalition

As a project manager at an IT company working with many non-technical startup founders, our clients, I often get to resolve a variety of interesting issues that relate to technology and communication. They had spent a lot of time choosing the technological stack and discussing technical solutions with outside consultants.

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In Scope for My Role?

Mironov Consulting

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.    “At a previous company, organizing development by industry resulted in a manufacturing version of our API and a banking version of our API and a healthcare version of our API and 6 others.