Bain Public

DECEMBER 5, 2022

The product strategy should clarify the direction in which the company plans to take its product portfolio and should directly align with the overall corporate vision and strategy. Product Principles Product Vision Product Pillars Tactics. Example: Pay.com (e-wallet company): Source We are not a bank. We disrupt banking.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience User Friction 52

Userpilot

AUGUST 30, 2023

It’s 2023, and customers have options. This includes product managers , marketing managers , customer success managers , and anyone else who wants to learn how to attract more users, improve the user experience, and increase product adoption. But how do you do that? Product management and leadership speakers.

Customer Experience 104

Customer Experience User Testing Customer Feedback Research Software 104

ProductPlan

MAY 10, 2022

As your customers look at their smartphones as their primary tool to shop, get entertainment, and keep in touch with friends and family, they expect the same experience in all aspects of their life. Consequently, they expect the same experience when checking a bank balance, filing an insurance claim, or making a car payment.

Enterprise 52

Enterprise Analytic Tools Research Software Feedback Software 52

UX Studio: Product Management

OCTOBER 9, 2021

Our participants included: A user researcher at a Budapest-based multinational telecom company. Their team was previously fully in-person, and their customers range from younger to older, from digitally mature to less tech-savvy people, who were difficult to reach with remote research methods. Our research has become more inclusive.

Positioning 108

Positioning User Testing Customer Experience Research Software 108

NextBigWhat

DECEMBER 9, 2020

You’ll hear people say the team was obviously impressive, or they had conviction in the vision, but we were not special, it was not a hot space, and no one thought it made sense at first. Then we found that restaurants had a more acute pain point. I’d start my day by taking out cash from the bank.

Marketing 59

Marketing Banking User Friction Customer Feedback 59

Product Innovation Educators

APRIL 1, 2024

How product managers can design their customer experience journey We all want to create products that customers find valuable and even delightful. But accomplishing that is complicated, and some teams lose focus on the real objective or start without a clear vision for what they need to accomplish.

Customer Experience 92

Customer Experience User Friction User Testing Automotive 92

Mind the Product

AUGUST 19, 2019

Which would you prefer: one where a barista knows your name and your favourite drink and your favourite music is playing, or one where everything is made for an average customer? Could we make the user experience safer? Anomaly detection is used to identify suspicious bank transactions or fake accounts.

Artificial Inteligence 179

Artificial Inteligence Data Visualization Product Research Reporting Tools 179

The Product Guy

MAY 7, 2020

Also, in various organizations which have grown in product maturity, customer base etc., This role also focuses on increasing the retention rate for existing customers. A well defined product strategy provides insights into the deep customer problems that your product is trying to address.

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

The Product Coalition

JUNE 21, 2021

Businesses will become better equipped to meet the needs of disabled customers in light of their improved understanding or awareness of disabled customer needs. customers with disabilities. Visual: Moderate or complete loss of vision in one or both eyes. But once again, this is easier said than done.

Research Software 156

Research Software Data Visualization Software Review Technical Review 156

Mind the Product

APRIL 16, 2020

However, I quickly discovered that there’s too much brand risk for a trusted bank to take this type of lean startup approach. Venus quickly became the key to getting everything done, including getting us a new banking licence! People were extremely privacy-conscious in Hong Kong and banks were trusted.

Weak Development Team 136

Weak Development Team Banking Customer Experience User Friction 136

Product Talk

JANUARY 31, 2024

Sebastian Wramba is a Product Manager at Netfonds AG , a company that supports independent financial advisors, private bankers, and insurance brokers and any combination of those from “lone wolves” to larger companies like private banks or networks. To begin his continuous discovery journey, Sebastian wanted to get access to customers.

Product Research 225

Product Research Reporting Tools Feedback Software Customer Communications 225

Product Solving

AUGUST 26, 2020

Hiten Shah said it nicely on Twitter recently: Hiten Shah @hnshah Friction is the keyword in product development. 5:39 PM ∙ Jul 26, 2020 108 Likes 11 Retweets Building products is, indeed, all about friction. Then the cycle starts over again as you interview customers who are using your products in their day-to-day work.

Feedback Software 52

Feedback Software User Testing Customer Experience Systems Review 52

Product Management University

FEBRUARY 25, 2020

Portfolio product management is a customer outcome approach to product management and product marketing that eliminates silos and competing priorities and fosters collaboration across product teams. It limits your view of the customer to the users of the product. What are the Core Principles of Portfolio Product Management?

Marketing 130

Marketing Product Management Product Manager Reporting Tools 130

Intercom, Inc.

JANUARY 9, 2020

?. While it might be obvious that there’s usually a team of people collaborating on the vision and creation of good design, this truth applies just as much to the end user – there’ll be more than one person on the receiving end. If you default, the federal government will pay it off, the bank can’t lose.

UX 165

UX Customer Experience Research Software Data Visualization 165

UX Studio

FEBRUARY 15, 2024

He’s worked with clients in banking, insurance, mobility, and logistics, with a notable project being the Budapest GO initiative with BKK (Center of Budapest Public Transport). While as an innovation strategist you have the customer in the forefront of your mind. It must have been like super huge with a lot of customer base.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

The Product Coalition

MAY 14, 2018

“That means working with design to research and understand our customer needs, collaborate across design and engineering to envision solutions, and then ensure that those solutions are implemented in a way that improves the customer experience. “At Stephen Sherwin is Senior Product Manager in Mobile Banking at AIB.

UX 68

UX User Testing Product Research Research Software 68

nulab

NOVEMBER 5, 2021

A flash Silicon Valley campus staffed by armies of developers, bazillions in the bank, and countless users. ’ They own the company vision and communicate it consistently to everyone else. There’s typically a lot of research and getting to know user pain points during this stage.

Research Software 72

Research Software Feedback Software Weak Development Team User Testing 72

Department of Product

AUGUST 11, 2020

To craft a differentiated policy you’ll need to look at what your market offers today and what customer pain points could be eliminated by offering durable policies. Look at the rigid policies of your competitors and others in your market to explore opportunities for creating new, flexible, customer-oriented policies.

Differentiation 52

Differentiation Feedback Software Product Research User Testing 52

Product Talk

FEBRUARY 8, 2017

We no longer take months or years to release value to our customers. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. Jobs to Be Done: A Roadmap for Customer-Centered Innovation. User Stories Are Better Than PRDs. The Lean Startup. Windows ME.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

Business of Software Conference

FEBRUARY 10, 2020

Whilst VP, Digital Product & Strategy for Small Business at JP Morgan, Isa observed that the bank branches that were most profitable were ones with the most engaged people. I became the youngest actually head of digital product for all of small business banking. So, I go back to my roots and like what am I doing with my life.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

OCTOBER 29, 2018

Nilan did a great job of this yesterday, talking about how, uh, you know, at TransferWise, their job is to beat the banks. So then to like beat the banks, uh, so like sell what is awesome about your job and as a result you’re gonna get a lot more interesting people coming into your organization. How much more passionate is that?

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79