article thumbnail

Positive review response examples: the best list (and ?? on top) to reply to customers in 2022

Usersnap

Positive review response examples provide proof to the entire audience that your business is reliable. If you only reply to negative reviews, that’s all prospective customers will see and it will give them a bad first impression of your company. For this reason, businesses have an obligation to reply more to negative reviews.

article thumbnail

NPS Survey Template: Best Practices and Examples

Userpilot

In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base. NPS surveys often get higher responses due to their simplicity and are helpful when making product development decisions and providing customer support. Ask promoters to review you on G2.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Product Briefing – October 26, 2023

Department of Product

. – A16z investor Marc Andreessen in the newly published Techno-Optimist Manifesto Process – How Linear runs product design Product development software Linear’s CEO outlines how he company approaches product design. The way it’s constructed doesn’t really matter”, he says. The feature is designed to help boost privacy.

article thumbnail

UserGuiding Pricing Guide: Is It Worth the Money? (+ Better Alternatives)

Userpilot

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. The platform allows you to build product tours and walkthroughs without any coding.

article thumbnail

Product Trends 2023 – AI, AI &…driving more value. Top product experts share their opinions.

Userpilot

Our experts predict there will be a lot more automation of low-level tasks, to compensate for the reduced workforce in tech companies due to the layoffs. The result – we will see emergence of some really cool, disruptive products, sometimes even entirely new genres of software and hardware. Product Resolutions 2023.

article thumbnail

User Documentation: The Ultimate Guide for Product Managers

Userpilot

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. Documentation should be contextually relevant: it depends on what your software does, what problems you’re trying to solve, and the needs of your audience.

article thumbnail

Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

How to improve retention rates with Userpilot Userpilot is a customer retention software that boosts customer success and drives product adoption. As a powerful no-code tool, it provides you with all the features needed to successfully retain customers. Userpilot Churn Survey.