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NPS Survey Template: Best Practices and Examples

Userpilot

It saves you time, ensures consistency, and enables easy customization to fit your unique needs and branding. In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base. This helps them know which customers to ask for reviews to attract more customers.

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Positive review response examples: the best list (and ?? on top) to reply to customers in 2022

Usersnap

Positive review response examples provide proof to the entire audience that your business is reliable. If you only reply to negative reviews, that’s all prospective customers will see and it will give them a bad first impression of your company. For this reason, businesses have an obligation to reply more to negative reviews.

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UserGuiding Pricing Guide: Is It Worth the Money? (+ Better Alternatives)

Userpilot

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. The platform allows you to build product tours and walkthroughs without any coding.

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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

Its CRR will be: ([200 – 40] / 180) x 100 = 160/180 x 100 ≈ 90% High retention rates signal that customers are happy with the business and are eager to do business with you again and recommend your brand to others. As a powerful no-code tool, it provides you with all the features needed to successfully retain customers.

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User Documentation: The Ultimate Guide for Product Managers

Userpilot

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. Documentation should be contextually relevant: it depends on what your software does, what problems you’re trying to solve, and the needs of your audience.

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How to Collect Qualitative Feedback in SaaS

Userpilot

You can collect qualitative data through feedback surveys, NPS surveys , in-app surveys, heatmaps, session recordings, customer reviews, public roadmaps, and exit surveys. It also leaves some customer statements open to interpretation, especially those that are poorly worded or constructed. Looking to collect and analyze feedback?

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Product-Centric vs Customer-Centric: What’s the Difference, and How To Switch to a Customer-Centric Approach?

Userpilot

Being product-centric means your SaaS company gets to focus on building the best products and features, creating a powerful brand positioning, and improving customer loyalty. Create a powerful brand positioning. If you focus on creating great products, your customers will see that and never leave your brand.