The Product Coalition

JUNE 3, 2021

Check out the 10-minute video version of this blog post. This blog post maps mental models (now there’s meta for you). Dashboards of user behavior summarizing trends. It’s literally in the damn name! Usage dashboards are maps that influence what we measure but also how we iterate. Prefer watching your insights?

Feedback Software 171

Feedback Software Data Visualization Research Software User Testing 171

Reveal

JULY 27, 2022

New Property to show/hide the Title of a dashboard (name + kebab). New server-side filtering for data object names. Updated handling of dashboard file names – now they are case insensitive, meaning you don’t need to write additional code to pass a dashboard name as a variable. Chart Toolbar.

Embedded Analytics 52

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Userpilot

MAY 3, 2023

You can also launch surveys on both mobile (iOS and Android) and web platforms while reviewing survey analytics on a simple dashboard that helps you better understand customer insights. Short-Form Surveys As the name implies, short-form surveys are lightweight and brief. Userpilot ‘s NPS Dashboard. Book a demo now!

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Data Visualization Product Research Software Review Feedback Software 79

Userpilot

AUGUST 14, 2023

We have three tactics to analyze your survey responses: Glance over your survey analytics dashboard to track overall performance and make a hypothesis. A product satisfaction survey, as the name suggests, is a type of survey that measures your customer’s overall satisfaction with a product or service. Ordinal scale question example.

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Product Research Data Visualization Analytic Tools Feedback Software 81

The Product Coalition

JULY 13, 2022

As the name implies, FullStory auto logs all aspects of users’ interactions such as scroll, swipe, click, and pageview. Their tightly packed visual dashboards organize the data in a way that makes it easy to map out sales funnels, track common paths, uncover behavior patterns, and identify friction points. Product Analytics.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 112

Usersnap

NOVEMBER 16, 2021

And all created screenshots and screen recordings are directly stored in your project dashboard, making bug tracking and feedback a lot of fun! The lorem ipsum generator does what its name states. This is the file that will provide Chrome with basic information related to your extension such as required permission and its name.

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Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Userpilot

MAY 14, 2023

Clicking , completing a form, viewing a page, closing a pop-up window – you name it. pageviews or events) Goal/Conversion tracking Funnels Custom dashboards Integration with Google Ads for campaign performance tracking Event Tracking Tool: Google Analytics. What do we mean by interactions? What is the use of event tracking?

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Analytic Tools Data Visualization Feedback Software Reporting Tools 92

Userpilot

FEBRUARY 21, 2023

Dashboard in Heap. Pendo Dashboard. You can analyze them on the Track Events dashboard, which also enables you to edit the details of the event, for example by changing the Group of the Track Event. It supports both mobile and web-based applications. Its key strength is its in-depth analytics functionality.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

FEBRUARY 20, 2023

Pendo Dashboard. The data visualization and analysis options in Data Explorer, Dashboards and Reports can feel limited and a bit “canned.” Dashboard in Amplitude. She also likes how easy it’s to create dashboards and data visualizations and share them with team members. What do you dislike about Pendo?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 96

Userpilot

APRIL 13, 2022

You can then optimize the user experience by rearranging your dashboard in a way that provides the best usability. Captured clicks within blog content, heatmap. Go to the Userpilot dashboard. You will land on the click tracking dashboard. Add any relevant notes to the tag using the Name field. Click on Features.

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Analytic Tools Data Visualization Feedback Software Customer Feedback 92

Userpilot

MARCH 16, 2022

’ moment , adoption-based, and features-based to name a few. And then you wait for the dashboard to load. They use a simple onboarding survey asking for the name of the company and what they’re working on. Company or team name is a key piece of information for Slack to gather. A helpful loading screen.

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Data Visualization Customer Experience User Testing Customer Feedback 100

Userpilot

JUNE 12, 2023

Examples of questions to ask in user persona surveys: What will you be using {product name} for? Examples of market research survey questions include: How much are you willing to pay for [product name]? Brand awareness survey question examples: Describe [brand name] in one sentence. How was your experience using [feature name]?

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Data Visualization Product Research Research Software Analytic Tools 79

Userpilot

NOVEMBER 1, 2022

Address customers by name. People love the sound of their name, so have your customer support team address customers by name in their interactions. Address customers by name. People love hearing their names. Ask your support teams to drop in the customer’s name in their conversations with them.

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Data Visualization Feedback Software Analytic Tools Research Software 94

Indicative

JULY 24, 2019

Welcome to Indicative’s Behavioral Analytics 101 blog series! Master Dashboard tips and tricks. For your reference, we also created a series of bookmarks that correspond with each of the blog posts goals. On the bottom right of each query row, you can name the query. Now for the fun part.

Data Visualization 61

Data Visualization Analytic Tools User Testing Customer Experience 61

Userpilot

MARCH 31, 2023

To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. They are the same process with different names. NPS analytics dashboard. How often should you analyze churn? Churn survey.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Customer Feedback 95

Intercom, Inc.

OCTOBER 3, 2019

Your customers should know your employees by name. “Customer experience all starts with onboarding, and actually, reducing churn starts with onboarding” I was working on the customer experience but also on growing our blog readership and producing a podcast and all kinds of other projects as the company grew. Specialize.

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Onboarding KPIs Research Software Customer Experience Dashboard 143

Indicative

JULY 12, 2019

Sharing and downloading your dashboards just got better! Now, Print mode conforms your dashboard layout to fit into a printable page, allowing you to organize your dashboard across multiple pages, and customize your print (or PDF) format. . Sharing your dashboard with your team, executives, or investors is easier than ever.

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Data Visualization User Testing Dashboard Customer Feedback 58

eG Innovations

FEBRUARY 2, 2022

This blog post is part 2 of our Monitoring Microsoft Azure Active Directory series. Azure AD as the name suggests is a directory of all your usernames, credentials, and access rights to resources. Dashboards can be accessed out of the box or created with just a few clicks without having to rely on public domain workbooks.

Data Visualization 59

Data Visualization Analytic Tools User Testing Reporting Tools 59

Userpilot

APRIL 14, 2022

The menu on the dashboard opens up and moves along as a user progresses with onboarding. Airtable mixes a slideout and a hotspot with the interactive dashboard. We’ve discussed a range of effective UI patterns you might deploy in different contexts: modals, tooltips, and slideouts to name a few. Conclusion.

Customer Experience 95

Customer Experience Analytic Tools Customer Feedback Data Visualization 95

eG Innovations

MARCH 31, 2022

With IaC (Infrastructure as Code) becoming de facto and ubiquitous, decent APIs have long been a must have on product evaluation checklists; there are of course a few exceptions – namely products aimed only at SMB (Small and Medium Business), immature startups, or freeware. So, for those new to eG, today’s blog is a quick overview.

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Reporting Tools Analytic Tools Data Visualization User Testing 52

Userpilot

APRIL 7, 2023

Userpilot can be the perfect tool to help you create and trigger in-app survey questions with its survey builder and templates, NPS dashboard , feedback analysis tools, etc. How will you primarily use [your product name]? Choose your top 3 goals you want to achieve with [your product name].

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Customer Feedback Data Visualization Feedback Software User Testing 75

Userpilot

JUNE 6, 2023

The data is then displayed on an analytical dashboard from where you can see trends in feature adoption. Feature analytics dashboard. Features & Events dashboard in Userpilot displaying in-app behavior of power users. Google Analytics dashboard. Code-free feature tagging in Userpilot.

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 63

Userpilot

JULY 31, 2023

Pendo features include: In-app guides – lightboxes, banners, tooltips, and walkthroughs for messaging and onboarding Guide templates Resource center Localization Advanced analytics and reporting functionality Survey tools, including a dedicated NPS dashboard Intercom alternatives: Pendo. What features does Crisp offer?

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Analytic Tools Feedback Software Reporting Tools Data Visualization 84

Amplitude

NOVEMBER 26, 2019

Intuitive tools and naming. She turns to a saved dashboard in their business intelligence tool. Step 2: Use clear and unique names. Name things in ways humans can understand so that there’s no confusion about what a data point means. I’ve named a few pieces of information I need to track success. Cool, looks good.

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Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

MARCH 23, 2023

It’s named closed-loop analytics because it creates a full cycle of data transfer so that all teams can access and learn from each other’s data. Once a lead converts, their name, email, or other details are collected. Userpilot ’s in-app analytics dashboard. What are closed-loop analytics?

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Analytic Tools Data Visualization Customer Experience Reporting Tools 91

Userpilot

MAY 31, 2022

Keeping an updated changelog is vital as users get to see the changes you’ve made even if they miss it on their dashboards. It’s because your brain marked your name as more important than the chatter around you. The brain receives thousands of stimuli per time but filters these and pays attention to the most important ones.

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Feedback Software User Testing Product Research Customer Experience 89

Userpilot

OCTOBER 27, 2021

Should you go with big names like WalkMe or Whatfix ? WalkMe dashboard – Source: WalkMe. Whatfix Dashboard – Source: Whatfix. While WalkMe has a user-friendly dashboard for viewing onboarding data and analytics, Whatfix has quite limited analytic capabilities. Whatfix analytics dashboard.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

JUNE 26, 2023

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. Other tools, like Userpilot , display all the data you need in dedicated dashboards so the amount of work you have to do manually is very limited.

Feedback Software 85

Feedback Software Analytic Tools Research Software Customer Feedback 85

Userpilot

JUNE 30, 2023

Remember you don’t need to stick with the default icon or name. Remember you can edit a host of functionality (icon, name, audience, etc). Track how it’s performing with the analytics dashboard. Organize your modules with groups in Userpilot. Choose from a host of customization options.

Analytic Tools 93

Analytic Tools Embedded Analytics Data Visualization User Testing 93

Userpilot

JANUARY 26, 2023

Just a name and email address are enough to get started. Instead, grab the most important information needed to get started, like their name and email address. In this example from Miro, their signup form includes two easy options – you can either sign in with another existing account or just fill in your name and password.

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Analytic Tools Feedback Software Customer Experience Data Visualization 96

Userpilot

JULY 2, 2022

use a blog post to explain in detail, the reasons behind the price increase and how it will affect your various customers. Here’s how Ahrefs announced the recent price increase on the customers’ main dashboard. Dedicate a blog post to the pricing update to explain the reasons and impact. the impact it will have on your users.

User Testing 93

User Testing Feedback Software Customer Experience Customer Feedback 93

Userpilot

APRIL 7, 2023

Welcome screens and sign-up flows help you collect data like company name, roles, goals, jobs to be done, etc. Customer journey interactions As displayed below, a custom event lets you add multiple events under a given topic, e.g., a dashboard. Brand24’s social listening dashboard. Miro’s user persona survey template.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Research Software 89

Userpilot

JANUARY 16, 2024

Use ChatGPT as a brainstorming partner for product ideas , feature ideas, product names, etc. Idea creation : Use ChatGPT to generate new feature ideas , campaigns, blog post topics, product differentiation ideas, and more. You can also use it to craft engaging blog posts, write simplified product documentation, etc.

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ChatGPT Data Visualization Onboarding KPIs Research Software 91

Usersnap

JULY 27, 2020

If you want to reply to the customer to perhaps get more information or thank them, you can open the link to the original feedback in Usersnap’s dashboard to respond. In Usersnap’s dashboard, you can see the feedback widget; as it opens up to our support and feedback menu, you can access our feature request form there.

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User Testing Customer Feedback Feedback Software Embedded Analytics 95

Userpilot

APRIL 18, 2023

One example of a double-barrelled question is: “How engaging and informative was our recent blog post, on a scale from 1 to 5?” How likely are you to recommend (brand/product name) to individuals with similar challenges? The results are all neatly presented on a dashboard. NPS dashboard for feedback analysis.

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Customer Feedback User Testing Customer Satisfaction Customer Experience 83

Userpilot

JANUARY 29, 2020

And let me tell you the honest truth: working with freelancers or guest writers on blog posts was a proper nightmare. After pressing continue, we're moving on to a screen where we need to name our workspace (after the business we're working on the content for). The Dashboard – in-app onboarding experiences.

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Feedback Software Data Visualization Customer Experience User Testing 54

Usersnap

JULY 3, 2023

In this blog post, we will be answering this question from different viewpoints. Expected Result : I should be logged into my account and redirected to the dashboard. In the context of software development, engineering or web development, a bug is not despite its name a little animal, but to something else. What is a bug?

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Reporting Tools Data Visualization Feedback Software User Testing 52