Remove product cloud-monitoring
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How to Track User Sentiment in SaaS: Steps and Tools

Userpilot

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Repustate – best multilingual sentiment analysis tool.

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FullStory Alternatives: Five Top Analytics Tools to Choose From

The Product Coalition

FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want. Best for monitoring product performance and identifying frontend issues. Product Analytics. Or there are other analytics solutions that might fit your needs and budget better.

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The 14 Best Event Tracking Tools for SaaS Companies

Userpilot

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website.

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How to Protect your IT Ops from Cloud Outages

eG Innovations

Cloud Outages do Happen Over the past few months, I’ve written a couple of blogs analyzing significant Azure outages that affected multiple services. These articles covered detecting cloud outages long before Microsoft confirmed them and provided details of symptoms we saw. Adam’s comments were thought provoking.

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Is M365 Down? – Proactive Alerting for Microsoft Azure Outages

eG Innovations

What if you cannot access Azure Monitor? At eG Innovations, this was not the case as we use our own eG Enterprise observability platform and monitoring tools to track key application and service performance and availability. The article, Synthetic Monitoring of Microsoft Azure DaaS (Desktop as a Service) may be of interest.

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Monitoring and Managing Azure Active Directory Users

eG Innovations

This blog post is part 2 of our Monitoring Microsoft Azure Active Directory series. Managing Identity is a big challenge in a cloud environment, especially when users can potentially log in from anywhere. Additionally, users can often use different types of devices to log in and access cloud-hosted resources.

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Top 10 Characteristics of an Enterprise-Class IT Application and Infrastructure Monitoring Tool

eG Innovations

There are no firm standards for what makes an application or platform enterprise class, but enterprise-class applications are generally: Open and compatible with existing tools. When any product is developed, there are assumptions made. Does the same tool serve the needs of different stakeholders in your organization?