Usersnap

JANUARY 20, 2023

When choosing an appropriate customer support tool, you want to make sure that it ticks all the boxes your team requires. After all, customer support interactions can be some of the most memorable opportunities to impress a user in need of assistance. Each method requires different tools to achieve the desired outcome.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Userpilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. When choosing an event-tracking tool, first decide if you need to track user behavior inside a digital product or on a website.

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Reporting Tools 87

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Userpilot

MAY 27, 2024

Loyalty segmentation helps you to tailor products, support, and marketing efforts by categorizing customers based on their loyalty levels. TL;DR Customer loyalty is a measure of how committed customers are to your product or service. For example, you’ll need a robust tool to handle data privacy concerns and collect data efficiently.

Data Visualization 84

Data Visualization Product Research User Testing Customer Experience 84

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? That’s why we’ve listed 12 tools that the best product managers use to do their jobs better?—?and and not the best product management tools.

Analytic Tools 158

Analytic Tools Data Visualization Feedback Software Research Software 158

Usersnap

FEBRUARY 17, 2022

Let’s look at some of the tools you can use to create the best feedback button for your website and application. That’s why it becomes important to rely on a tool like a web feedback widget to know and understand your customers better. get ratings of your products or services. get ratings of your products or services.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Research Software 98

Userpilot

JUNE 12, 2023

We’ll also show you tools that will simplify everything. What is the problem that the product/service helped to solve for you? Focus your questions on competitor pricing, marketing strategies, analysis of their products and services, etc., Read on to find 12 important survey types and sample questions to ask.

Data Visualization 72

Data Visualization Product Research Research Software Analytic Tools 72

Userpilot

DECEMBER 6, 2021

In this blog, we’ll look at what you should expect from a platform, and give you our honest opinions on what the best customer success tools available right now are. Without a top-quality customer success platform at your team’s disposal, you’ll struggle to help your users get maximum value out of your tool.

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Data Visualization 88

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? In this post, we’ll discuss exactly that – which customer engagement tool is best depending on the different criteria that companies looking for customer engagement software typically have. But don’t worry – we’re coming to help!

Analytic Tools 81

Analytic Tools Feedback Software Data Visualization Reporting Tools 81

Usersnap

APRIL 2, 2023

As a SaaS business, we’re regularly trying new products and tools to help us with DevOps. We recently started to evaluate a lot of different SaaS monitoring tools and wanted to share some of our findings. You’ll find some thoughts about the following tools in this post. So why should you consider Sematext?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product Coalition

MARCH 8, 2023

The appropriate eCommerce tool will help your small business grow and scale while saving time and money. But which eCommerce tools are best? eCommerce tools address what? In this article, we’ve rounded up some of the best eCommerce tools to streamline your workflow. Explore this article for more.

Analytic Tools 78

Analytic Tools Reporting Tools Research Software Data Visualization 78

eG Innovations

JULY 19, 2022

Top Freeware and Open-source IT Monitoring Tools. There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly. What is Grafana? Why Use It?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

Userpilot

APRIL 6, 2023

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. It helps understand their perspective on aspects such as onboarding, support, and new features. This may include onboarding, support, or new features.

Feedback Software 69

Feedback Software Analytic Tools Research Software Data Visualization 69

Userpilot

FEBRUARY 21, 2023

In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job. Offer self-service support with an in-app knowledge base. The best product adoption tools in the market we know are Userpilot and Pendo.

Analytic Tools 74

Analytic Tools Feedback Software Research Software Data Visualization 74

eG Innovations

NOVEMBER 29, 2021

Software Tools that Managed Service Providers (MSPs) Need. eG Innovations is an end-to-end performance monitoring solution provider with a dedicated MSP solution and an MSP partner program to allow MSPs to use our functionality to provide value-added premium services. 2 Remote Monitoring & Management (RMM) tools.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Systems Review 52

Userpilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Help Scout is a customer service software offering shared inboxes, live chat, and in-app messaging.

Analytic Tools 77

Analytic Tools Feedback Software Reporting Tools Data Visualization 77

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? In this post, we’ll discuss exactly that – which customer feedback tool is best depending on the different criteria that companies looking for customer feedback software typically have. Try the best customer feedback tool for your SaaS now!

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer experience management tool for your SaaS company? In this post, we’ll discuss exactly that – which customer experience management tool is best depending on the different criteria that companies looking for customer experience management software typically have. Let’s dive in! GET A DEMO.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

MARCH 3, 2022

In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. The better your knowledge base, the lower your support costs (as more queries can be answered independently).

Analytic Tools 87

Analytic Tools Feedback Software Data Visualization Customer Experience 87

Userpilot

FEBRUARY 21, 2023

In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job. Offer self-service support with an in-app knowledge base. The best product adoption tools in the market we know are Userpilot and Pendo.

Analytic Tools 62

Analytic Tools Feedback Software Research Software Data Visualization 62

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

Embedded Analytics 73

Embedded Analytics Data Visualization Analytic Tools Feedback Software 73

Userpilot

APRIL 6, 2023

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. It helps understand their perspective on aspects such as onboarding, support, and new features. This may include onboarding, support, or new features.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Usersnap

FEBRUARY 4, 2022

This is why you need a website feedback tool at your side to get you across the finish line. Drop your existing feedback tool. I recommend dropping your existing website feedback tool. Set up a browser-based user feedback tool. Keep everybody in the loop and invite clients to your feedback tool. Well, managed?

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Userpilot

OCTOBER 25, 2022

Looking for the best tool for onboarding new customers for your SaaS company? In this post, we’ll discuss exactly that – which onboarding new customers tool is best depending on the different criteria that companies looking for onboarding new customers software typically have. Appcues: best tool for mobile user onboarding.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

MAY 10, 2023

AI-powered marketing tools. But it’s more than just a keyword tool. Using this tool, Amazon AWS users can now offer up to 50% better recommendations to their website visitors, email marketing lists, and more, thus improving the customer experience and their conversion/click-through rates. Marketing AI best practices.

Data Visualization 61

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 61

Userpilot

AUGUST 15, 2022

Today’s businesses use numerous sentiment analysis tools to figure out the different emotions that customers go through while exploring your products and services. Customer sentiment analysis helps you identify customer needs, optimize user experience, and enhance customer service. Enhance the customer service.

Feedback Software 89

Feedback Software Data Visualization Analytic Tools User Testing 89

Userpilot

APRIL 29, 2022

A customer onboarding specialist is the one who ensures that the customer has a successful experience with the product or service from the very beginning. Get your customer onboarding specialists to figure out how to work with different tools , such as Userpilot, Mixpanel, Zendesk, Synthesia. And what skills they should possess?

Feedback Software 82

Feedback Software Analytic Tools Data Visualization Reporting Tools 82

Userpilot

JUNE 9, 2022

Userlane and Walkme are both tools for onboarding. Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Walkme allows you to do the same, as well onboarding employees on third-party tools such as Salesforce. Read on to find out! Userlane Reviews.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Usersnap

MAY 2, 2019

Placed strategically, easy to spot, and asking the right question, it can help you improve your product roadmap and customer service. Let’s look at some of the tools you can use to create feedback buttons for your website and application. get ratings of your products or services. get ratings of your products or services.

Feedback Software 85

Feedback Software Data Visualization Analytic Tools Research Software 85

Userpilot

NOVEMBER 2, 2022

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. There is much work to be done, from recruiting and training support agents, to purchasing expensive tools and working shifts. So let’s get into it.

Artificial Inteligence 91

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 91

Userpilot

JUNE 16, 2022

Best tools to track CX metrics: Userpilot — a versatile tool for creating in-app product experiences tailored to specific use cases mentioned above. Provide best-in-class customer service by notifying users who experienced product bugs that the issue has been resolved. Qualaroo helps companies gather customer feedback only.

Data Visualization 96

Data Visualization Analytic Tools Customer Experience Feedback Software 96

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Why Use Product Marketing Tools?

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

APRIL 7, 2023

This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. Use customer journey maps , application integrations, customer analytics, and CRM tools to collect cross-department insights. What are B2B customer insights?

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Research Software 82

eG Innovations

FEBRUARY 18, 2021

There are no firm standards for what makes an application or platform enterprise class, but enterprise-class applications are generally: Open and compatible with existing tools. These assumptions dictate how widely the tool can be deployed and what constraints it has during usage. 2 Integration with Existing Systems and Tools.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Enterprise 52

Userpilot

SEPTEMBER 22, 2021

To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. What are engagement tools?

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Reveal

NOVEMBER 20, 2023

Nowadays, it’s not only possible but incredibly efficient to develop software solutions with stunning user experiences, seamless interactions, seamless theming, robust data binding, self-service dashboards, and powerful business intelligence. Provides code preview and one-click code generation.

Analytic Tools 52

Analytic Tools Software Review Data Visualization Technical Review 52

Userpilot

JUNE 7, 2021

This curated guide covers 12 SaaS marketing automation tools to help the multi-tasking product marketing ninjas save some time! What are the different types of SaaS marketing automation tools? Best SaaS marketing automation tools for SaaS. Best SaaS marketing automation tools for email. self-serve support.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52