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We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. I started my career as a software engineer. How are we building production-quality software? I think that was in 2004. What does that mean?
For this edition of Product in Practice, were not talking with a product manager, a designer, a UX researcher, or even an engineer. Eva Spexard is the Head of Operations and People at Passion.io , a mobile app builder for creators. helps its customers monetize their passion and skills and reach their audiences with their own app.
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According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. The solution seems obvious: improve your customer research process. What is customer research in SaaS? Does customer research help build better products?
Customers dont expect perfection, but they do expect respect and real solutions. Using customer feedback to improve support 1. Be proactive about collecting customer feedback Proactively collecting feedback ensures that support teams understand customer concerns before they escalate into major issues. No long wait times.
Laura and her team spend every working hour researching, designing, and experimenting with ways to measure and improve team velocity (while avoiding burnout). Her background is in developer tools and distributed systems. For more, check out her LinkedIn and her blog.
De-risking your 2025 initiatives Why every intelligent app must start with a PoC By Jill Antweiler Posted in Product Published on: January 15, 2025 Last update: January 15, 2025 As we settle into 2025, many executives are eyeing ambitious initiatives to leverage new technologies and drive innovation. What is an intelligent app?
Optimizing a mobile app isnt just about fixing crashes or improving load times. So how do you ensure your app is intuitive, engaging, and built for long-term success? In this blog, Ill break down five mobile app optimization strategies that will help you. What is mobile app optimization? Profile startup.
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?
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AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?
It promised to help employers and healthcare providers support employee WellNest with physical and financial tools. Investigate: Learn what your customers actually need through research. Define: Prototype and test potential solutions before scaling. But growth stalled. Customers were disengaged. Executives were frustrated.
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?
Introduction: The Rise of the AI-Augmented PM Welcome to the era where product managers don’t just manage products—they orchestrate intelligent systems . From market research to roadmap prioritization, AI is reshaping how PMs operate, make decisions, and deliver value. And no, this isn’t about replacing PMs. AI flips the script.
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?
Manual tracking in spreadsheets Using a dedicated analytics tool We aren’t actively tracking it When a user shows signs of churning, what’s your typical response? Userpilot can help you understand user sentiment, identify friction points, and build in-app experiences that guide users to value. How do I do that?
The key isnt just understanding users but unlocking insights that lead to solutions they cant live without. Engaging in a well-structured product discovery process enables teams to move beyond assumptions and build solutions that drive true user satisfaction. Focus on understanding problems before presenting solutions.
In the rapidly evolving world of User Experience (UX) research, one element often goes unnoticed but is absolutely critical: recruitment. While UX research focuses on uncovering insights to improve user experiences, recruitment ensures that these insights are grounded in high-quality data. Why High-Quality Recruitment Is Fundamental 1.
Even if youve crafted neutral questions, bias can still creep into your research in other ways. Confirmation Bias: When You See What You Want toSee If you go into research looking for validation, youll find itbut it may not be the truth. Lets examine these traps and how to avoidthem. Dont you think ). double negatives)?
This article will walk you through the key phases of the product discovery process , best practices for gathering user insights, risk mitigation strategies, and how to leverage PDLC tools like Usersnap to streamline feedback workflows. Opportunity Solution Tree for Smarter Decisions from Teresa Torres 2. Lets dive in.
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I reached out to old colleagues, wrote blogs, and built a contact list. So, for my next client I signed a TV channel on the same Subscription TV platform. Yet, Harvard Business research suggests that only 1015% of people are truly self-aware. Seek feedback and apply it. But tools alone dont make great product decisions.
In this article, we will break down his Discovery Health Check framework a fast, no-BS system to help product teams uncover what’s really holding them back before the next feature hits delivery. “We Discovery is the process of researching, understanding user problems, and validating ideas before building solutions.
TL;DR: Key Takeaways How AI data discovery differs from standard research How Pawel’s templates help you gather meaningful, usable data When to run these surveys for maximum impact Top mistakes to avoid when automating too early Free Usersnap templates you can launch today Who Is Pawel Huryn? What systems should we integrate with?
Collaboration often breaks down due to misalignment, unclear roles, and disconnected tools. This blog unpacks how product leaders can drive better collaboration by creating shared clarity, building transparent workflows, and being the empathetic glue between teams. It requires intention, empathy, clear structures, and the right tools.
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Imagine release notes that are more than text enhanced with screenshots , videos , and enhanced by feedbacktools like Usersnap. In this blog, were diving into actionable tips, examples, and templates to help you craft release notes that educate, inspire, and drive adoption. Thats why your first linethe hookis everything.
It involves thorough research and analysis of the target audience, their pain points, and existing solutions to create a product that meets user needs and provides business value. By conducting product discovery, teams can validate ideas, gather feedback, and make informed decisions about product development.
Research from McKinsey shows that companies that reallocate resources proactively â rather than reactively â outperform their peers by up to 30% in total returns to shareholders over a decade. Here are the 5 best product roadmap software. Here is our pick of the best agile tools and project management software around in 2025.
On day 3 or 4 of registration, send a friendly check-in email encouraging users to explore the platform. By day 7, you can send an email asking for feedback or offering a discount code as a token of appreciation. Email onboarding doesn’t mean just sending a “welcome to our tool” mail and calling it a day.
Here’s what the team looks like today: Newsletter: I do all of my own writing and editing (10 to 30 hours per post), but I’ve also got an amazing editor (who gives me content and structure feedback), copy editor (who edits for grammar, typos, and clarity), and designer. Btw, check out this post on my podcast stack. Guest posts.
A fast, imperfect course correction is always better than a slow, well-researched one that comes too late. Boost Your Decision Flow with AI AI tools help product managers analyze data in real time, predict customer behavior, and refine features based on feedback. If something is off, raise the flag early.
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Listen below: In this episode we have Evan Michner , Principal Product Manager at Atlassian —specifically for their chat tools, Stride and HipChat. I remember sitting down with the designer at the time saying, please tell me what the difference is between a graphic designer and a software developer. Is it a protection thing?
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As investment in digital transformation continues, mobile apps have become a primary channel of communication with customers. With customers spending more time and money on mobile apps, it is important that companies continue to adapt and prioritize mobile in their customer feedbacksolution. percent increase from 2021.
Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.
When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.
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Consumer behavior is not a new concept for research. Innovative emerging technologies in tourism have changed business models, so understanding consumer behavior in tourism is essential. Innovative technologies such as the Internet of Things, Virtual Reality, Augmented Reality have formed consumer behavior in tourism.
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No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.
In-appfeedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-appfeedback and sharing the tools you can use to make the most out of it without coding.
A blog could aggressively demand shares on social media before people have even had a chance to read through an article. A software product could overemphasize a feature that its own team just wanted to build. However, the pressure to jump from customer research straight into a solution can lead you down the wrong path.
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