Userpilot

MARCH 15, 2024

How to conduct user data analysis? By understanding how users behave inside the product and their goals and problems, you can reduce time to value. This improves customer satisfaction and retention. In-app surveys are the most reliable way to collect user sentiment feedback. Why is it important?

Data Visualization 83

Data Visualization Analytic Tools Feedback Software User Testing 83

Userpilot

FEBRUARY 26, 2024

How is it different from sales funnel analysis? And how to do it with available product analytics solutions? TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. What is marketing funnel analysis?

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software Research Software 90

Alchemer Mobile

JUNE 18, 2019

According to RetailMeNot, approximately 80 percent of customers are more loyal to brands that offer rewards programs and 70 percent are more likely to participate in a loyalty program if they can access it through their mobile device. Given this, 88 percent of retailers plan on investing more in mobile marketing than any other channel.

Feedback Software 199

Feedback Software Analytic Tools Customer Feedback Customer Experience 199

Userpilot

JUNE 28, 2023

With solid in-app marketing strategies, you’ll keep users engaged, help them experience your product’s value, and increase long-term retention. But the big question remains: how do you know what in-app communication to implement and when to trigger them in the user journey?

Feedback Software 87

Feedback Software Analytic Tools User Testing Product Research 87

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

JULY 13, 2022

Learn how the other solutions compare. If you’re shopping around for a mobile app analytics platform before biting the bullet with Fullstory, you’ve landed in the right place. UXCam : Best for detailed mobile app analytics and powerful integrations. Users say their website pricing is a bit opaque.

Data Visualization 112

Data Visualization Analytic Tools Feedback Software Reporting Tools 112

Userpilot

APRIL 14, 2024

Is Userpilot or Heap the best tool for user analytics? In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Heap compare when it comes to performing user analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

The Product Coalition

FEBRUARY 25, 2024

In this blog series, we embark on a comprehensive journey through the evolution of Netflix, tracing its origins, key milestones, and the driving forces behind its remarkable transformation. The company also leveraged data analytics to personalize recommendations and improve the user experience.

Analytic Tools 101

Analytic Tools Entertainment Customer Experience Data Visualization 101

The Product Coalition

JULY 1, 2022

All the user acquisition in the world won’t matter if you’ve got a high churn rate on your app. If you want to know why users are uninstalling or unsubscribing, tools like screen flow, heatmaps, and screen recordings can get users loving?—?instead instead of leaving your app. Your users have. App churn ?—?the

Analytic Tools 116

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 116

Userpilot

APRIL 23, 2023

What’s in-app onboarding? How’s web mobile app onboarding different from web app onboarding? TL;DR In-app onboarding is the process of teaching users how to use an app to achieve their goals. In-app onboarding is necessary to let users experience value.

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization User Testing 88

Userpilot

JULY 30, 2023

How good is Heap analytics? And, how can it help product teams generate actionable insights and make informed decisions? With Heap, you can collect data on user actions, screen and page views, user properties, conversions, and acquisition channels. Let’s dive in! You can do it with Userpilot’s Paths.

Data Visualization 90

Data Visualization Analytic Tools Software Review Technical Review 90

AB Tasty

FEBRUARY 22, 2024

5 Pillars to Reshape Customer Experience In the ever-evolving landscape of fashion and e-commerce, digital innovation has become a driving force behind transforming the customer experience. The Mobile Customer: Shopping on the Go The mobile customer has become a dominant force in the fashion industry.

User Testing 52

User Testing Data Visualization Analytic Tools Feedback Software 52

Userpilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. It enables businesses to analyze user in-app behavior , collect customer feedback to make data-led decisions, improve user onboarding, and communicate effectively with users.

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Reporting Tools 79

Userpilot

FEBRUARY 15, 2023

Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. TL;DR Product analytics involves tracking and analyzing the information about user interactions with your product.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Reporting Tools 91

Userpilot

JULY 11, 2023

The internet is flooded with customer experience videos you can watch and, maybe, learn something new or useful for your job. We’ll also share and summarize 12 videos so you can get into user onboarding, customer service, and retention—right now. Malewicz’s take on mobile onboarding screens. moment” varies from user to user.

Customer Experience 77

Customer Experience Customer Feedback Feedback Software User Testing 77

Userpilot

MAY 22, 2023

In our guide, we explore: What exactly cross-platform analytics is and its importance How it works How to collect and analyze user behavior across platforms Ways to leverage the data collected And, useful tools for analyzing cross-platform data Ready to dive in? What is cross-platform analytics?

Analytic Tools 81

Analytic Tools Feedback Software Data Visualization Reporting Tools 81

Userpilot

FEBRUARY 28, 2023

No-code onboarding is all about building product experiences that boost retention and adoption using no-code software solutions. In this article, we’ll cover: What user onboarding is and how no-code tools make building flows faster and easier. Primary onboarding is for new users who’ve just signed up.

Analytic Tools 91

Analytic Tools Onboarding KPIs Software Review Data Visualization 91

Userpilot

APRIL 29, 2023

App onboarding best practices will boost your first impressions and show what your app can do for your users. But how do you make sure that your users stick around and get the most value out of your product? TL;DR App onboarding is about educating new users on how to use your product.

Analytic Tools 88

Analytic Tools Feedback Software User Testing Customer Experience 88

Usersnap

DECEMBER 19, 2023

Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. Feedback integration catalyzes continuous improvement, data-driven decisions, and the creation of exceptional user experiences.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

FEBRUARY 7, 2023

Helping your users to experience value should be your primary objective as a SaaS owner or a product manager: creating an onboarding tutorial can be one of the most effective tools to help you get the job done. Get it right, and you’ll transform the user onboarding experience for your customers.

Research Software 88

Research Software Onboarding KPIs Data Visualization Customer Experience 88

Userpilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. A user retention playbook will keep your customers happy and continue using your product for longer. Monitor user satisfaction by regularly conducting in-app surveys.

User Testing 96

User Testing Customer Experience Customer Feedback Analytic Tools 96

Userpilot

MARCH 21, 2023

How can they help product teams extract actionable insights and build product experiences that deliver more value and delight to customers? Web analytics focus on page views (outside the product), while application analytics concentrates on in-app events. Mixpanel is one of the best mobile analytics tools.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 81

Userpilot

FEBRUARY 20, 2023

How does this sound? TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Want to see how Userpilot analytics can help you drive your product growth?

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

MARCH 9, 2023

After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. The plan gives users access to product analytics. This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics. Let’s get right to it!

Data Visualization 89

Data Visualization Software Review Analytic Tools Feedback Software 89

Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. What is user behavior analytics?

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Customer Feedback 92

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. But first, what’s in-app feedback?

Feedback Software 72

Feedback Software Analytic Tools Research Software Data Visualization 72

Userpilot

DECEMBER 4, 2023

From your website to the in-product experience, there are countless CRO metrics to track. For each metric, we explain what it means, why it’s important, and how to measure it. Digital ad click-through rate Digital Ad CTR measures the percentage of users who click on your advertisement compared to the total number that view the ad.

Onboarding KPIs 75

Onboarding KPIs Feedback Software Analytic Tools Customer Experience 75

Userpilot

FEBRUARY 20, 2023

Wondering how to improve user onboarding and boost customer retention? Your user onboarding strategies must help customers understand your product and obtain value for you to compete favorably and achieve more conversions. Include gamification elements to improve engagement. What is user onboarding?

Analytic Tools 84

Analytic Tools Data Visualization Feedback Software Customer Feedback 84

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. Luckily for Erste Group, they’ve been focusing on customer experience since the very beginning. In particular, how they listened to the voice of customers and turned that into features and UX improvements.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

Userpilot

APRIL 14, 2023

TL;DR A digital adoption platform is a tool that helps organizations educate their users and employees to help them use the product more efficiently and effectively. TL;DR A digital adoption platform is a tool that helps organizations educate their users and employees to help them use the product more efficiently and effectively.

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Data Visualization 93

Userpilot

DECEMBER 19, 2022

There are various notification types you can use to keep your users engaged in SaaS. When designing notifications, it’s vital to be mindful of the user experience and ensure that you have the right information in the right place. A notification is a message or alert popup companies use to send information to users.

Feedback Software 91

Feedback Software Reporting Tools User Testing Software Review 91

Userpilot

MAY 31, 2023

A good UX design helps to make your product easier to use and create a delightful experience. Here are the best examples of good B2B SaaS UX designs and why they work: Userpilot breaks down long processes onto multiple screens to prevent overwhelming users with too many options. Components of Product Experience.

UX 77

UX Customer Experience Data Visualization User Experience 77

Userpilot

JUNE 26, 2023

Picking the right product experience platform is an important task for any product manager. TL;DR A product experience platform is a tool enabling you to build, maintain, analyze, and enhance the product experience. Product teams will use all of these to craft a positive customer experience. Intuitive user interface.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Reporting Tools 86

Userpilot

JUNE 8, 2023

How can product and marketing teams leverage customer journey analytics to make data-driven decisions and build delightful customer experiences? TL;DR Customer journey analytics is the process of tracking user interactions at all the touchpoints in their journey. After that, analyze the data collected via various channels.

Analytic Tools 79

Analytic Tools Data Visualization Feedback Software Customer Feedback 79

The Product Coalition

JUNE 13, 2022

Chia on Unsplash One of the most common questions that Product Managers have to deal with is how they would improve the product they are managing. In this blog, I will talk about the steps that I, as a Product Manager at Google would take to improve it. Photo by T.H. Let’s take Google Maps for example.

Product Management 123

Product Management Product Manager User Testing Customer Feedback 123

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for funnel analysis and it comes with features such as feature tags, in-app events, funnels, and paths. You want to trigger in-app experiences based on analytics – Heap doesn’t offer built-in tools to personalize the user experience based on product analytics and insights.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Userpilot

DECEMBER 19, 2022

Understanding your users and their journey stages will help you create flows tailored to the various SaaS onboarding phases. Read on to learn how to properly introduce users to your product and drive retention, loyalty, and revenue growth. Benefits of the SaaS user onboarding process: Improved retention.

Analytic Tools 93

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 93