Usersnap

MARCH 24, 2025

This article will walk you through the key phases of the product discovery process , best practices for gathering user insights, risk mitigation strategies, and how to leverage PDLC tools like Usersnap to streamline feedback workflows. Lets dive in. Opportunity Solution Tree for Smarter Decisions from Teresa Torres 2.

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Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? For starters, it shows you dont know your customers well enough. But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. The short answer: yes.

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Centercode

JULY 25, 2025

Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New? Start for free , scale as your program grows. This guide has all the answers. Download it now What's Delta Testing?

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UX Planet

JUNE 9, 2025

Encourage team members to share user stories that exemplify key pain points or successes. These methods enable teams to collectively identify real pain points and uncover opportunities with data supporting them. For example: Include frustrations with navigation as a key pain point.

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Userpilot

OCTOBER 31, 2024

Different types of product feedback software When we say “product feedback tool,” we may mean various types of software: Survey tools : Tools designed to create and distribute surveys, collect feedback , and analyze responses to understand customer opinions and needs.

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BrainMates

JULY 2, 2025

This blog unpacks how product leaders can drive better collaboration by creating shared clarity, building transparent workflows, and being the empathetic glue between teams. Whether you are launching a new feature, entering a new market, or improving customer experience, it takes a symphony of teams. The challenge?

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Usersnap

JULY 24, 2025

Paweł Huryn is an internationally known product advisor and experienced product manager who helps teams cut through AI hype and discover what really matters. With nearly 200k LinkedIn followers and a fast-growing newsletter, he’s trusted for frameworks grounded in practical product management. What systems should we integrate with?

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Gainsight

JUNE 11, 2025

Customer churn is one of the biggest challenges businesses face, yet many organizations struggle to accurately predict and prevent it. Losing customers isn’t just a number on a spreadsheet—it’s a hit to revenue, team morale, and long-term growth potential. When customers leave, the ripple effects spread across the entire organization.

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Centercode

JUNE 11, 2025

Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New? Start for free , scale as your program grows. This guide has all the answers.

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Usersnap

DECEMBER 20, 2024

Release notes aren’t just a list of changestheyre a key touchpoint in the customer journey, reinforcing why users chose your product by consistently delivering value, building trust, and showing that youre invested in their success. Every update is a chance to show youre listening to your users needs.

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Userpilot

MAY 17, 2025

In this guide, Ill share those findings and show you how to use Userpilot to craft seamless, engaging mobile in-app experiences that keep users coming back. When I map that story, patterns jump out that help me understand user behavior better. Tie design, engineering, and marketing research to real user behavior.

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Usersnap

MAY 14, 2025

It involves thorough research and analysis of the target audience, their pain points, and existing solutions to create a product that meets user needs and provides business value. This ensures that the product not only addresses real user problems but also aligns with business goals.

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Userpilot

MARCH 21, 2025

The real challenge is shaping an experience that keeps users engaged and drives continuous growth. As a product manager, I know that even small friction points cause users to drop off. It starts with understanding user behavior, improving performance, and delivering a seamless experience.

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Product Talk

MARCH 12, 2025

You might be tempted to try to guide your customer back to talking about your current outcome, but that doesnt necessarily work. Sometimes this conversation helps you uncover nuance in the customers context that you werent previously aware of. In this post, well share both advice from the community and Teresas take on the topic.

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Productside

APRIL 4, 2025

For the next spotlight in our Women in Product Management series , Nicole Tieche sat down with Orly Stern recently promoted General Manager of Business Applications at Payoneer and former VP of Product Management. Lets start with how you got into product management. He asked if I knew what product management was.

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Mind the Product

OCTOBER 27, 2016

I believe the same synthesis of skill sets is occurring between marketers and product managers, but all too often, they’re treated organisationally as separate disciplines, broken up into siloed teams. To quote Adaptive Path co-founder Peter Merholz from this blog: “The experience is the product.”. How to align Marketing and Product.

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Product Talk

JULY 8, 2020

As you collect customers’ stories, you are going to hear about countless needs, pain points, and desires. Our customers’ stories are rife with gaps between what they expect and how the world works. Each gap represents an opportunity to serve your customer. Managing the opportunity space is a critical activity.

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Productside

MARCH 20, 2025

Product management in an agency setting isnt your typical one-to-many modelits fast-paced, highly adaptable, and deeply collaborative. In a recent episode of Productside Stories , our CEO, Rina Alexin , sat down with Anne Veit , Head of Product Strategy at Razorfish , to discuss how product management works in an agency setting.

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Intercom, Inc.

FEBRUARY 25, 2021

Most businesses design customer experiences from the inside out, based on what is best for the company, when they should be doing the exact opposite. Few people are as passionate about customer experience as Annette, the founder and CEO of consulting firm CX Journey Inc. How to put the “customer” in “customer experience”.

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Alchemer Mobile

NOVEMBER 9, 2022

Product management is a challenging role, no matter what industry you work in. But with great challenges come great opportunities, and most product managers thrive on taking on new tasks and solving difficult problems. Product managers must live and breathe their product. The top challenges of product management.

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Product Innovation Educators

JUNE 12, 2023

Tools for planning and executing product projects Today we are talking about the skills product managers need to grow their careers. Before joining Google, Neha worked as a Management Consultant at Essex Product Consulting, where she helped organizations build products. Second is setting up the right funnels for access to users.

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Product Talk

SEPTEMBER 20, 2023

And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them. The product team at Going includes product management, product design, UX research, and a flight experts team.

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The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem. 5 pitfalls and how to fix them.

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The Product Coalition

NOVEMBER 11, 2021

It is initiated in various forms like “You are a Project Manager right?” Project Managers keep the Project going, and on track. But what do Product Managers specialize in? And then I came across a brilliant Podcast that tells us that Product Managers specialize in, well, Productizing. :) [link] So, What Is Productizing?

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Product Innovation Educators

JUNE 24, 2024

How to successfully transition to a product management role Watch on YouTube TLDR Transitioning from one career to another is full of challenges, especially when the two fields seem vastly different. Both require wearing multiple hats, adapting quickly, and managing complex initiatives with limited resources.

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The Product Coalition

DECEMBER 21, 2021

Restaurants don’t put an Apprentice Chef in charge of the kitchen overnight, so why do we do this with Product Managers? Photo by Sebastian Herrmann on Unsplash Whilst it has been around for decades, product management has grown rapidly over the last few years. In 2021, Product Managers are in high demand and the talent war is rife.

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Product Talk

JANUARY 31, 2024

You’ll hear from: Leann Schneider , Product Manager at Plum.io , Sebastian Wramba , Product Manager at Netfonds AG (finfire), and Jelena Stajic , Vice President of Product at ScholarshipOwl. After reading the Product Talk blog and Continuous Discovery Habits , Leann was ready to start putting some of the ideas into practice. .

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Intercom, Inc.

APRIL 29, 2020

As marketers, our job is to understand our customers – their hopes, their wants, their needs – and then communicate the value of our product in the context of their lives. At SaaStr Summit , I spoke about how businesses can adapt during these uncertain times by focusing on customer impact. Embracing a philosophy of change.

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The Product Coalition

JUNE 26, 2022

Lessons and Insights from ‘The Mom Test: How to Talk to Customers’ by Rob Fitzpatrick “The Mom Test: How to Talk to Customers…” is a practical how-to guide that allows you to properly evaluate your current or next business idea. Finding conversations Now you know everything about talking to your customers. Go to crypto meetups!

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The Product Coalition

JUNE 10, 2022

Assumptions: Amazon Fresh is an e-commerce site that allows users to shop for their daily groceries. Customers can access Amazon Fresh through the Amazon.com home page that directs them to the Amazon Fresh shopping catalogue. Firstly, customer touchpoints that attribute to the success of any daily online grocery experience.

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The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. Gathering customer feedback is crucial for creating successful products.

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Product Talk

MARCH 3, 2021

If you’re not familiar with me, I blog at Product Talk. And Hope and I are joined today by Melissa Suzuno , who is my blog editor at Product Talk, and she’s going to be helping with the chat and the Q&A. As Teresa mentioned, I help out with blog content on Product Talk. What are your customers’ needs?

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The Product Coalition

DECEMBER 22, 2021

Add value to your team whilst getting to grips with software concepts If you’re coming to product management from a non-engineering background, there’ll be times during the first few months where you’ll feel lost. This means interacting with your customers to inform which problems to solve and how to solve them.

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Product Talk

MARCH 16, 2022

If we interview well, we’ll hear about a myriad of unmet customer needs, pain points, and desires—collectively called opportunities. This simple formula is how we create customer value (by delivering on opportunities) in a way that creates business value (by driving our outcome). Interviewing is generative. We need both.

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The Product Coalition

APRIL 3, 2023

Product Feedback Step-by-step guide with examples How do you handle product ideas from customers? You’re a SaaS business serious about building a product your customers love. That means that you add new functionality when your customers ask for it. customer calls , emails , Slack , or something else.

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Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” It keeps us focused and ensures that we create value for the business while meeting customer needs.

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Intercom, Inc.

JULY 26, 2022

C ustomer experience (CX), or consumer experience, is the result of every interaction or touchpoint a customer has with your brand – both with your people and your products. . Think of CX as each moment of engagement along the customer journey. What is a customer service experience?

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