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Erste Group redefining digital customer experience with continuous feedback

Usersnap

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. George” is the name of Erste Bank’s web and mobile app. And George Labs is the digital banking business unit of Erste Group. It is the utmost important, revenue-correlated topic in FinTech.

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Testing Modern Conversational Interfaces: Google Home and Amazon Alexa

Amir Rozenberg

As a result of this trend, brands are adopting conversational interfaces as a key element of their digital strategy, expanding their presence beyond web browsers and native mobile applications. What to test When your app is utilizing Google Home, Alexa, etc., the first question to ask is “what do I test?

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Crowdtesting – all you need to know

Usersnap

But have you caught all the bugs in your application? It’s nice to have your customers testing the application. It is a cost-effective and real-world multi-platform testing approach. Crowdtesting is simply user testing through broader groups of people. You can have a variety of devices for testing.

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How to use AI in Banking & Fintech and How it’s transforming Fintech

The Product Coalition

Currently, AI builds its solutions using the following approaches: Prediction Classification Clustering Optimization Why are banks making use of AI in their back-office functions? Banks manage a great deal of data day in and day out?—?client financial investments, transactions, home mortgages, bank card, and so on.

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10 Design Agencies In New York to Work With in 2021

UX Studio: Product Management

Apart from helping our partners design new products and improve existing digital experiences, we run a UX blog read by over 30k people worldwide. It publicly shares over 100 collaborations with such notable clients as Walmart, PwC, Morgan Stanley, Verizon, Intel, City Bank, and Facebook, just to name a few. .

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Best 19+2 Website Annotation Tools (2023)

Usersnap

JIRA Capture (Paid) An Atlassian, JIRA Capture offering is tailored for software development projects, allowing detailed bug reporting and feedback directly on web and mobile apps. Integrations: Standalone service does not integrate with other applications. Data Captured: Bug reports, screenshots, annotations, and browser metadata.

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How We Conducted User Research in The Arab Market

UX Studio

We were working on a new mobile app targeted for the UAE market, which had been quite unknown to us before. Product testing forms an essential element of the development process because it helps collect valuable feedback from real users. Usability testing in the UAE. The Challenges. Working in a bigger design team.