Userpilot

SEPTEMBER 23, 2022

TLDR; Screen complexity describes the difficulty of navigating a UI, considering factors like how intuitive it is, how time-consuming it is and how much confusion it causes. It improves conversions of potential visitors to paying customers by making the trial experience frictionless and easy to navigate. Let’s get started.

Customer Experience 96

Customer Experience User Testing User Experience Data Visualization 96

Userpilot

FEBRUARY 3, 2023

From marketing campaigns to onboarding programs, catering your product experiences to your customers improves satisfaction and retention rates. Buyer personas are great to turn to when planning your marketing campaigns or when you want to make product improvements. Effective customer analysis is the key to business success.

Analytic Tools 98

Analytic Tools User Testing Research Software Feedback Software 98

Userpilot

MARCH 28, 2022

Are you looking for some good UX examples? But what makes a great UX design and can you achieve it without good UI? In this article, we are looking at some really good UX design examples that will inspire UX designers. Great UX design helps users easily achieve their goals and complete their tasks without friction.

Analytic Tools 111

Analytic Tools Feedback Software UX Data Visualization 111

Userpilot

JANUARY 31, 2022

Run continuous market research, discovery, and/or user research to better understand how to solve problems. These “specializations” often place focus around a specific set of skills or needs a company has, somewhat creating a division within the product manager role. Are we breaking apart the product manager role a bit too much?

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

OCTOBER 4, 2022

We’ll start by exploring what customer activation is and why it matters, cover the difference between a customer activation strategy and brand activation, set out how to craft a customer activation strategy of your own, and discuss the best tools for the job. Ready to get started? Why is customer activation important?

User Testing 98

User Testing Customer Experience Customer Feedback Data Visualization 98

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. This can be a broken link, poor onboarding , confusing UX, etc. The most valuable types of data to track are email click tracking, link click tracking, and UX click tracking.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

JUNE 19, 2023

Of course, none of this is possible without the right tool for the job. In this guide, we’re going to break down what a user flow is, explain how to analyze the process, set out how to identify and capitalize on opportunities, and share the tools that’ll help you drive product growth. Book a demo to see it in action.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Userpilot

DECEMBER 7, 2021

Product designer vs UX designer—how do these two roles measure up against each other? While product designers and UX designers often have intertwined responsibilities, they are not the same. This article will walk you through all you need to know about a product designer vs a UX designer. Product designer vs UX designer.

UX 98

UX Research Software User Testing Analytic Tools 98

Usersnap

NOVEMBER 6, 2020

This is why UX matters. Well, for starters, it is essential to understand and use strategic UX best practices to ensure a stellar customer experience right from the start. Developers need to tap into the world of UX design to offer seamless experiences that keep the user loyal to their brand. That’s right! Plenty, if you ask us!

Feedback Software 111

Feedback Software Research Software Weak Development Team UX 111

Userpilot

JULY 25, 2022

Some of the most common onboarding challenges are high user churn, low feature adoption , poorly converting marketing emails, support issues, and users failing to reach the activation point. Low activation could be caused by a lack of proactive communication or poor UX. Ready to get going? Let’s get into it!

Feedback Software 98

Feedback Software Onboarding KPIs Analytic Tools User Testing 98

Userpilot

JANUARY 26, 2023

Use various UX patterns to guide users, like modals , tooltips , hotspots, and checklists. Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? It’s a no-brainer that a solid onboarding workflow is crucial to the success of any product-led company.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

MAY 8, 2023

Getting the positioning, messaging , and product-market fit right will be one of the earliest determiners of whether or not a SaaS solution will find success within its target market. With so many SaaS businesses operating in the same market, it should come as no surprise that the industry has become quite saturated and competitive.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

APRIL 28, 2023

We’re going to unpack what adoption is, why it matters, how to measure it, the strategies you can use to improve it and share the right tool for the job. None of this is possible without the right tool for the job. Ready to get started? Let’s dive right in! Ready to get started? Let’s dive right in!

Analytic Tools 97

Analytic Tools Feedback Software Framework Onboarding KPIs 97

The Product Coalition

MAY 21, 2020

Here we’ll go over the history of Product Design, the fundamental elements of good UX, and a who’s who of the design team. It started out as ‘industrial design’ which was the commonly used term before mass-production became the most common way to get products to market. Today’s topic; What Is Product Design? A product designer.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Userpilot

MAY 19, 2022

Product-Market Fit (PMF) surveys let you see if your product delivers the right value to your customers; if 40% of users would miss your product if it’d stopped existing, you’re doing a great job. Have you ever wondered what makes a successful product and how a product manager can build one? You must delight your customers.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Userpilot

AUGUST 31, 2021

You can distribute your release notes within your app, via email, on your website, on your blog, and on social media. UiPath uses a Table of Contents to improve the navigation within their release notes. UiPath uses a Table of Contents to improve the navigation within their release notes. What are release notes?

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

UX Planet

JANUARY 18, 2024

It’s the ultimate Gen Z lazy job hack. It won’t cost a cent more, but your support keeps the power on and this blog thriving! 30-Second AI Solutions From idea-to-script-to-publish with an AI video creation copilot It’s the weekend, and I’m feeling lazy. Serendipitously, I’ve found the laziest, easiest AI product out there.

ChatGPT 98

ChatGPT Feedback Software Customer Experience Customer Feedback 98

Userpilot

OCTOBER 16, 2022

Continue to test the strength of your product-market fit. In this article, we’re going to break down the concepts behind this exciting new concept and specifically focus on how you can implement key lessons in your own SaaS. If you’re ready to get started, let’s get into it!

User Testing 111

User Testing Feedback Software Research Software Customer Experience 111

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Let’s dive straight into it! Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right).

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

Userpilot

MARCH 16, 2023

There are a number of tools on the market. If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. TL;DR Customer onboarding describes the process of showing your users how to get value from your product or service.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

MAY 17, 2023

User experience (UX) refers to how easy it is for users to accomplish their goals inside the product. User experience (UX) refers to how easy it is for users to accomplish their goals inside the product. User experience (UX) is based on specific user interactions inside the product. Let’s dive in!

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

JULY 17, 2023

In larger organizations, they may work side by side with QA engineers, product marketers , data analysts , or product ops managers. How to choose the right product team structure for your SaaS? This is the main question we discuss in this article, so if you’re after the answer, you’re in the right place!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Userpilot

FEBRUARY 4, 2023

These are just a couple of questions we answer in this blog. Usability testing is great for optimizing UX and making the navigation around the product more intuitive. What’s the product design testing process? Why is it important in product management ? Are you ready to dive in? Let’s do it! Book the demo!

User Testing 98

User Testing Product Research Feedback Software Research Software 98

Userpilot

JANUARY 30, 2023

Customer behavior analysis can give you insights about bad UX, rage-clicking, features of high and low interest, etc. Use customer segmentation to filter out users that haven’t interacted with the crucial features and build interactive walkthroughs to navigate users. Use Userpilot’s feature tagging to identify unused features.

Analytic Tools 98

Analytic Tools Data Visualization Customer Feedback Feedback Software 98

Userpilot

OCTOBER 19, 2022

To succeed, product marketers and customer service teams in SaaS must recognize that customer service isn't a one-size-fits-all affair. Website visitors may find your website through an ad or blog post. Loyal customers are every marketer's delight. Let's find out! Where is the customer from?

Customer Experience 98

Customer Experience Feedback Software Analytic Tools Research Software 98

Userpilot

NOVEMBER 30, 2022

You can craft welcome screens that capture key information and help you formulate an understanding of why users have signed up and what they’re trying to achieve (their ‘ jobs to be done ‘). You need to build based on valuable customer data. In this article, we’ll break down the process. Ready to get into it?

Data Visualization 98

Data Visualization Customer Experience Feedback Software Analytic Tools 98

Userpilot

JANUARY 30, 2023

Becoming aware of the product's existence through branding and marketing campaigns. Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. But what are some product adoption examples you can learn from? Improving feature adoption is easier said than done. Evaluation. Activation.

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

Userpilot

SEPTEMBER 12, 2022

They work closely not only with the development team but also with the marketing and sales teams, and champion the product within the organization. Jobs to Be Done helps organizations build features that allow users to complete specific objectives and it can be used to set goals for the product team. Are you ready to jump in?

Product Research 97

Product Research User Testing Onboarding KPIs Feedback Software 97

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. B2B and B2C clients also differ in terms of their customer base, data sources, sales cycles, and marketing approaches. What are B2B customer insights?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

JUNE 21, 2022

Feature fallacy trap #1: Product-Market Fit. Product-market fit is generally the first reason why many companies find themselves in a fallacy trap. You may find yourself in one of two situations: You know who your audience is, but you are not up to date with market needs. Product-Market Fit survey built with Userpilot.

User Testing 59

User Testing Development Research Software Feedback Software 59

Userpilot

JULY 14, 2022

Getting user onboarding right is critically important for any SaaS: in this article, we’re going to explore the powerful concept of minimum viable onboarding. We’ll start by looking at what user onboarding is, then look at why minimal viable onboarding is valuable, and finally how to implement it in your product. Ready to get started?

Customer Experience 98

Customer Experience Analytic Tools Customer Feedback Data Visualization 98

Userpilot

JANUARY 23, 2023

Then, create customer segments based on shared characteristics – whether it be jobs to be done, stage in the user journey, NPS score , location, etc. You can show and hide learning modules based on user attributes to make user navigation easy and frictionless. The seven-step process to implement real-time personalization.

Customer Experience 98

Customer Experience Analytic Tools Feedback Software Data Visualization 98

Userpilot

FEBRUARY 8, 2022

From signing up to activation, to how they experience and navigate your entire product and use specific features. With that being said, customer journey maps include your marketing efforts and MQLs and leads, while the former focuses on current users already using your product. What is a product journey map? User adoption journey map.

Data Visualization 98

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 98

Userpilot

JANUARY 14, 2023

The provided training content helps the customer success team guide new users while helping existing users navigate challenges. A successful customer education program can be woven into your product marketing efforts. The survey should answer the question: Who is the user, and what is their JTBD (job to be done) with your product?

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

SEPTEMBER 11, 2023

What do you need to successfully navigate the different product launch phases? TL;DR A product launch is a three-step plan (pre-launch, launch, and post-launch) to successfully bring a new product to market. It involves market research, goal setting, and the development of your go-to-market strategy.

Product launches 105

Product launches Product Research Data Visualization Research Software 105

Sachin Rekhi

JUNE 25, 2017

Most folks are looking for a pointer to a book or a class they can take on product management, but I always reply with a collection of blog posts from practitioners sharing their best practices. I still believe these remain the very best resources on the topic.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

Userzoom

OCTOBER 23, 2017

How to employ UX and SEO for better marketing results. The concept of encouraging customers to buy a product or service remains the same from the days before the internet, but marketing today now relies heavily on digital platforms. Advertisers and marketers have had to adjust to a whole new world of acronyms and procedures.

UX 83

UX Marketing Customer Experience User Testing 83