Gainsight

DECEMBER 1, 2022

If you interviewed 100 SaaS CEOs about what’s in and out of scope for a Chief Customer Officer (CCO) , chances are you’d get 200 answers. He’s combined that insight from interviews with the top search firms in SaaS to put together an ultimate guide to growing your CS leadership career. Ask for What You Need.

Customer Feedback 52

Customer Feedback Customer Experience Leadership Branding 52

UX Studio: Product Management

DECEMBER 14, 2018

I like to think of our blog readers as our kin: You also wake up every day keen to learn something new. I like to think of our blog readers as our kin: You also wake up every day keen to learn something new. It might not have tons of surprises for those already a couple of months in UX or regular readers of our blog.

Research Software 73

Research Software UX Feedback Software User Testing 73

Userpilot

AUGUST 15, 2023

This is the question this article explores, so if you’re after the answer, you’re in the right place. How can SaaS companies use self-service analytics to gain the insights they need to drive product growth ? Let’s get right to it! Using AI tools will speed up data analysis and help you avoid errors.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93