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CX’er Huddle in the Feedback-Tribe with Adrian Brady-Cesana

Usersnap

After many years in various startups (RPM Marketing, Property Armor LLC, Simply Travel, Maids of Manhattan, American Buddha Co, WNYCatering, WNYBnB) learning about the various approaches and what works and what not, he built his own business to help companies optimizing their CX strategies. Reserve your limited seat.

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10 Design Agencies In New York to Work With in 2021

UX Studio: Product Management

We develop two own digital products — UX folio and Copyfolio, dedicated to helping UX designers and copywriters display their former projects at their best. . Apart from helping our partners design new products and improve existing digital experiences, we run a UX blog read by over 30k people worldwide. Mobile and web development.

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Pulse Everywhere: The Biggest Event Pivot of My Career

Gainsight

We launched the website without a platform but we had 2 major goals at the top of mind: content and childlike joy. That is what brought over 5,500 customer success and product managers to travel to the Bay Area, so we had to think big and change the game. Not All Vendors Are Created Equal. It Takes A Village.

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How Google Conducts User Research for Customer Loyalty in 2021

Usersnap

The necessity of travel, though, as well as regional variety of participants and pace of research can suffer if businesses over-rely on this traditional method. The post How Google Conducts User Research for Customer Loyalty in 2021 appeared first on Usersnap blog - the feedback platform. Remote Usability Study.

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#AskMeAnything with Roger Dooley on the Feedback Tribe

Usersnap

Amazon has never done a big redesign on their website because at any given moment they are optimizing features, design elements, etc. The big travel sites, like Expedia and Booking, are also relentless testers. Roger: Smart companies are always testing. with hundreds of tests.

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[Case Study] The Roadmap to Becoming a Web Developer

Balsamiq

If you follow web development at all, there's a good chance that you saw Kamran Ahmed 's roadmap to becoming a web developer in 2017. It's a giant mind map / flow chart describing all the technologies used today to build the web, broken down into front-end, back-end, and devops. I use [it] everyday.

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The Roadmap to Becoming a Web Developer (updated)

Balsamiq

If you follow web development at all, there's a good chance that you saw Kamran Ahmed 's roadmap to becoming a web developer in 2018. It's a giant mind map / flow chart describing all the technologies used today to build the web, broken down into front-end, back-end, and devops. We've updated the post accordingly.