Books Customer Satisfaction Product Goals Product Manager 
Userpilot
FEBRUARY 28, 2023
If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.
Userpilot
FEBRUARY 9, 2023
What is product optimization? Is it the same as product discovery? How should product managers go about optimizing their products? What are the best product optimization practices? Use user behavior and product usage data to choose your optimization goals. Book the demo!
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Userpilot
JULY 13, 2023
Customer lifetime value (CLV) determines the total revenue a customer generates throughout the relationship. Customer satisfaction measures how well a company’s products or services meet customer expectations with metrics such as Net Promoter Score (NPS) , Customer Satisfaction Score (CSAT) , and Customer Effort Score (CES).
Userpilot
AUGUST 13, 2023
To see how Userpilot can help you make informed prioritization decisions, book the demo! A feature prioritization matrix is a product management tool that helps teams decide what features to develop next. Why should product managers use a prioritization framework? Product vision. 2 Overall – 1.2/2=0.6
Userpilot
JUNE 26, 2023
Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. Ignores other factors, like customer satisfaction.
Userpilot
APRIL 25, 2022
Are you using a friction log to track and prioritize what to improve in your product? In this guide, our aim is to help savvy product managers understand what friction logs are, where you might use them, and how to create them. Product friction describes anything that causes your users difficulty.
Userpilot
JUNE 26, 2023
Customer feedback helps SaaS companies personalize the customer experience and identify pain points and needs as well as factors contributing to customer success. It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty.
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