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7 Methods To Collect Customer Feedback for SaaS [+ Examples]

Userpilot

Perform product analytics to analyze feature usage and identify patterns, use heatmaps to gather user behavior insights, and track session recordings to find friction points. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. Product launch reviews. Social listening.

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15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

Using advanced segmentation to personalize the product experience based on user behavior, use case, product usage , and so on. Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. How fast do users get to an “Aha!”

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The 15 Best Product Management Software For Your Product Stack

Userpilot

Mixpanel and Amplitude are two leading product analytics solutions that provide in-depth analytics. Usersnap and Canny are feedback platforms that allow businesses to capture, organize, and analyze product feedback. Overview And Types of Product Management Software We’re Covering.

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12 Useful Marketing Surveys: Types, Questions & Tools

Userpilot

Book a demo to learn more. In general, you’ll have enough insights to inform product development and tailor products to meet audience needs. Send market research surveys at regular intervals, especially when planning product launches. What is the problem that the product/service helped to solve for you?

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How Using ChatGPT for Product Management is a Valuable Time-Saver

Usersnap

They’ve been widely used for a long time to provide automated customer service on websites or in messenger apps, by answering questions & letting users perform tasks like booking an appointment automatically. You want to launch a new feature that will display the air quality in the places where the screens are located.

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Product Videos for Marketing SaaS [Examples Included]

Userpilot

There are several advantages to adopting video marketing: increase brand awareness and drive engagement , save time and resources with self-service in-app tutorials , and increase adoption with short video guides. Product welcome videos for introducing users to your product as soon as they sign up. Product welcome videos.

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How to Build a Strong Product Go-To-Market Strategy That Drives Adoption?

Userpilot

Your product go-to-market strategy is the final ingredient for any successful product launch. As a product marketer , it is your job to identify the best target audience for your product, while also finding the best pricing options, distribution channels, and unique value propositions.